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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 140 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the heat feature, finding it helpful for muscle pain. They also appreciate the pain relief it provides, with some saying it has been a good tool for relieving back pain and minimizing joint pain. The portability and ease of use are also praised, with customers saying it is a great portable device that is easy to set up and use. However, some customers have concerns about the gel pads, saying they need to be replaced frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 140 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started an intense 6 month workout regime with the police academy at 35years old & this was my saving grace. Only thing that got me through it. Deff a must have

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that you find this product to be a great machine because it was your saving grace during your intense 6 month workout regime with the police academy. Thank you for definitely recommending this product as well. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    No more chiropractic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I go to the chiropractor they used this machine on my legs. And I decided to buy one since they are all booked up to few week behind. And I think I made a good purchase. Helps a lot with the pain doesn’t matter where in your body. Battery less for pretty while.

    I would recommend this to a friend
  • Pros mentioned:
    Pain relief

    Rated 5 out of 5 stars

    Beyer 3-in-1

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recent purchase. I had a tens machine but this is a big step up. Have been using it for a few days on my shoulder and it has helped with the pain and increased mobility. Great product so far.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that you are satisfied with this product because it has helped you with the pain and with increased mobility in your shoulder, I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Nice dual function

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for both heat and tens. Because of heat, pads are proprietary.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your favorable Beurer product review. We are very happy that you are satisfied with this product because it works well for both heat and for TENS functions. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Pain relief
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Product

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this unit on my knee three times now, and the pain seems to be going away. Would highly recommend for small aches and pains

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that you are satisfied with this product because the pain seems to be going away from your knee after using this product three times. Thank you for highly recommending this product as well. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Just what i need!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my purchase, has ben helping me a lot, is definitely one of the best purchases i ben made in bestbuy, big thanks!

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that you are very happy with purchasing this product because it has helped you a lot. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Home Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking different alternatives I decided on this article, once I received the product and unpacking I noticed the friendly way of use, the screen is helpful to choice the part of the body that I want work, the portability is great. I feel that I meet my need with this product.

    I would recommend this to a friend
  • Cons mentioned:
    Gel pads

    Rated 4 out of 5 stars

    tems machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buy extra gel pads, they're trash...great unit otherwise.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your favorable Beurer product review. Although we are very happy that you find this to be a great TENS product we are also verry sorry that that you found the geld pads for this product to be trash. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Does what it does well.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Tens unit. Battery is long lasting which was surprising. Only wish you could set for longer than 30 min programs.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that you found this product to do what it does well and that you were surprised by the long lasting battery. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic.. works just great and well within budget

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Dear Aubrey M., Thank you for your favorable review regarding your Beurer tens and EMS unit. We are glad to hear that it is working great and was within your budget. Thank you for choosing Beurer North America.

  • Rated 5 out of 5 stars

    Heat gives it a little something extra,

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great,has multiple settings for area Ty hat needs attention. Have a terrible back and after I use it I am right as rain.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that you find this product to work great and that it helps to relieve your back pain. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Pain relief

    Rated 5 out of 5 stars

    Very good and helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had chronic pain in my neck back and shoulders from a car accident. This has carved a solid path to recovery. Very much recommended

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that this product has carved a solid path to your recovery from your unfortunate car accident. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful for people on the go. Competing at the collegiate level, I am always traveling and this is perfect to take with me. Have never had functional issues and guide is very helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eaay to use. Works well and as stated. Holds a charge longer than I expected.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your favorable review regarding our Beurer EM59 tens, EMS and heat unit. We are happy to hear that it is easy to use.

  • Cons mentioned:
    Instructions

    Rated 3 out of 5 stars

    A decent TENS unit, as so, so heating device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 10 unit portion of this device works fairly well, the heating pads, much less so. I think probably the biggest consideration is that the instructions for use are too complicated. Really it’ should not be much more sophisticated than having it on off switch and an intensity switch. I’m a healthcare, professional nice struggled a bit with the instructions.

    No, I would not recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your favorable Beurer product review. We are sorry that you find the instructions to be too complicated. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My parents loved it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was awesome, I got it for my parents for Christmas and it was something they use daily now for their pain

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that your parents love this product so much that they use it daily to ease their pain. I will gladly forward your feedback to the appropriate department.

  • Cons mentioned:
    Instructions

    Rated 5 out of 5 stars

    Beirer Tens

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used other tens and although a lot of other reviews say that the instructions and operation are complicated, I haven't experienced this. So far all is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality, very satisfied with the performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had a knee suegery, part of the rehabilitation process is using EMS therapy to strength the cuádriceps. This tool help me on my overall recovery. Ir has more than 30 dedicate programs for different parts of the body, as well has heating capabilities which is good. Frequency can be adjusted depending on the program selected, as well there are somepersonalized program as qell if you need to adjust to your own requirements.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that you are very satisfied with the performance of this product because it has helped you with your overall recovery from knee surgery. I will gladly forward your feedback to the appropriate department.

  • Rated 5 out of 5 stars

    Massage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend it, it works well, I wish it were wireless

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your favorable Beurer product review. We are very happy that you are satisfied with this product because it works well. Thank you for recommending this product as well. I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    LifeSaver

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a shoulder issue for 6 months but with the use of this I finally got it to simmer down

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that you find this product to be a life saver because it helped to finally simmer down your shoulder issue. I will gladly forward your feedback to the appropriate department.

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