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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 140 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the heat feature, finding it helpful for muscle pain. They also appreciate the pain relief it provides, with some saying it has been a good tool for relieving back pain and minimizing joint pain. The portability and ease of use are also praised, with customers saying it is a great portable device that is easy to set up and use. However, some customers have concerns about the gel pads, saying they need to be replaced frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 140 reviews
  • Rated 5 out of 5 stars

    Powerful little machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful little machine that fits in the palms of your hands

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tens machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and easy to use . Love that its rechargable.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America and I will be happy to assist you. We are very pleased that you find this product to "works well and easy to use" and that you also "love that it's rechargeable". I will gladly forward your feedback to the appropriate department.

  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    TENS/Heat Device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my carpal tunnel. Love the heat option as well.

    I would recommend this to a friend
  • Cons mentioned:
    Gel pads

    Rated 3 out of 5 stars

    It worth the money for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grey gel pads would decrease potential and completely stop working after about 2 weeks I had to replace the TENs machine several times

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very sorry that the grey gel pads stopped working after about 2 weeks. Please contact our customer service department by phone at 1-800-536-0366 or via email at [email protected] for product warranty assistance.

  • Rated 5 out of 5 stars

    Pain Reliever

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has been very beneficial to relieving tension in my muscles as well as reduce pain. I can definitely say it has reduced the amount of Motrin 800 and Tylenol Arthritis.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your favorable Beurer product review. We are very happy that this product has been very beneficial to relieving tension in your muscles as well as reducing your pain. I will gladly forward your feedback to the appropriate department.

  • Rated 5 out of 5 stars

    Excellent Equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product very recent from Best Buy. Previously used another TENS, that one not have any heating option. When I saw heating option in my therapist office, was very interested to get one. Finally I bought it and after use felt this is the product I have been searched since long time. Really recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Gel pads

    Rated 3 out of 5 stars

    Not a fan!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of the pads only used 3 times and already not sticking. Battery does not last long.

    No, I would not recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your Beurer product review. We are very sorry that the electrode gel pads have stopped sticking after only three uses. Please contact our customer service by phone at 1-800-536-0366 for assistance in resolving this matter.

  • Rated 5 out of 5 stars

    So many options!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how many different modes there are with this device. It came just in time for me to get a back injury and this has been a life saver.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that you have found this product to be a life saver as pertaining to your back injury. I will gladly forward your feedback to the appropriate department.

  • Cons mentioned:
    Gel pads

    Rated 3 out of 5 stars

    Tens unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the unit itself is good but the pads that are required to go with it do not stick well at all , I am actually going to return the product

    No, I would not recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very sorry that you are not satisfied with this product because the electrode pads do not stick well at all. I will gladly forward your feedback to the appropriate department.

  • Rated 5 out of 5 stars

    Helps with pain or tight muscles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My chiropractor uses these to help with sore or tight muscles. I figured I would use these after work to see if they help. I have been pleasantly impressed.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that you are pleasantly impressed with this product because it helped with your pain from tight muscles. I will gladly forward your feedback to the appropriate department.

  • Rated 5 out of 5 stars

    Cheaper than pt office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, good and strong connections. My entire family uses it

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your favorable 5 star Beurer product review. We are very happy that you like the good, strong connections of this product as well as your finding this product to work great and at a good price. We are also very happy that your entire family gets beneficial use of this product as well. I will gladly forward your feedback to the appropriate department.

  • Rated 5 out of 5 stars

    Powerful A+++

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow,wow,wow... this thing is strong if you want it to be, this little thing is awesome didnt think i would get such a great device but i took a chance and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pain relief

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! The product is helping a lot and it seems to provide pain relief

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that find this to be a great product because it seems to be providing pain relief. I will gladly forward your feedback to the appropriate department.

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Love the heating option for my lower back!

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your favorable Beurer product review. We are very happy that you find this to be an excellent product which works well on your lower back. I will gladly forward your feedback to the appropriate department.

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, did not need it, but great for muscle cramps and soreness

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that you find this to be a great product to treat muscle cramps and soreness. I will gladly forward your feedback to the appropriate department.

  • Rated 5 out of 5 stars

    Good quality comes right on time and works very go

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good device and I would recommend it to my friends works well

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that you found this product to be a very good device of good qualitty and thank you for recommending this product to your friends as well. I will gladly forward your feedback to the appropriate department.

  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I use it weekly and really work nice.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that you find this to be an excellent product that really works nice. I will gladly forward your feedback to the appropriate department.

  • Rated 5 out of 5 stars

    Life saving relief

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideal for anyone with back pain, muscle aches or sore joints.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hi MaryN, thank you for purchasing a Beurer product. My name is Sheila from Beurer North America, and we are very happy to hear you feel relief when using your Digital TENS Device. Thank you for taking the time to share your experience with others. We appreciate your feedback.

  • Pros mentioned:
    Heat

    Rated 1 out of 5 stars

    Doesn’t re charge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it until it stopped charging. I also had to buy replacement pads every few uses. Not a great value. I only had it 6 months.

    No, I would not recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your review regarding your Beurer tens, EMS and heat unit. We recommend leaving the gel pads on the electrodes (after use), and cover them with the plastic piece to keep dust off of them in between uses. If it no longer charges, please contact us at [email protected] as we have the warranty available to send it in for repair or replacement. We appreciate your feedback!

  • Rated 3 out of 5 stars

    Pads stick to much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adhesive sticks to the skin when removing pads therefore you have to replace pads

    No, I would not recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America and I will be happy to assist you. I will gladly forward your valuable feedback to the appropriate department.

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