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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 10 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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70%would recommend to a friend

Customers are saying

Customers praise the TENS Back Belt for its effectiveness in relieving lower back pain. One customer commented that it solved their chronic lower back pain issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-10 of 10 reviews
  • Rated 5 out of 5 stars

    Smart idea

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a great solution for those with allergy to glue on tens electrode pads and also if you don’t want to deal with stickiness from the pads. It comes with an extension belt. Operates with 3 aaa batteries. You just wet the electrode surface with water and it works. Just tried it and very pleased.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that you find this product to be a smart idea and that you are very pleased with it. I will gladly forward your feedback to the appropriate department.

  • Rated 1 out of 5 stars

    Completely worthless.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work, at all. There must have been an error during design or at the factory when it was assembled. The “electrodes” have enough conductivity to know whether they’re touching skin, but can’t pass enough current to contract any muscles. The controller goes on if you have skin touching all four electrodes and refuses to start if not, but there isn’t enough current flowing to feel anything when allowed to increase the intensity. I even tried my tongue. Too bad I waited until past the return period. Completely worthless.

    No, I would not recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very sorry that you are not happy with this product. We will be happy to assist you in troubleshooting the problem and with warranty repair or replacment assistance. To do so please contact our customer service department by phone at 1-800-536-0366 or via email at [email protected]. We appreciate your understanding and I apologize for any inconvenience that this matter has caused you.

  • Rated 3 out of 5 stars

    Beurer - TENS back belt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The belt is adjustable and fits small to large sizes. However, some of the features do not work or are very difficult to get to work.

    No, I would not recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your 3 Star Beurer product review. We are very sorry that some of the features did not work or were very difficult to get to work for you. I will gladly forward your feedback to the appropriate department.

  • Rated 5 out of 5 stars

    excellent product for a broken L-1

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the product makes me forget to use ibuprofen. It’s uncomfortable to put the belt on wet. If it starts to ping too hard, it’s because it’s not wet enough reduce the hertz and wait for your sweat to wet down the pad sufficiently. I’m shocked that the VA doesn’t test it out on patients, and if they find it works then prescribe the patient to use it

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your favorable Beurer product review. We are very happy that you find this product to be an excellent product to treat a broken L-1. I will gladly forward your feedback to the appropriate department.

  • Rated 5 out of 5 stars

    Helps my back

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure about buying this but I am very pleased with how it helps my back and it is so easy to use.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Thank you for your favorable Beurer product review. We are very happy that you are very pleased with how this product helps your back and because you find it to be so easy to use as well. I will gladly forward your feedback to the appropriate department.

  • Rated 5 out of 5 stars

    Great belt to relief lower back pain

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This belt is really helpful to relief my lower back pain due to multiple pulged discs. Even using it once was effective to control my pain.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that you find this product to be a great belt to relieve lower back pain and that using it just once was effective to control your pain. I will gladly forward your feedback to the appropriate department.

  • Rated 5 out of 5 stars

    Back Pain

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I have lower back pain most of the time but this solved my problem.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that this product solved your lower back pain problem. I will gladly forward your feedback to the appropriate department.

  • Rated 1 out of 5 stars

    Don't

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work well. I couldn't return it in time. I was hoping it would work.

    No, I would not recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello AngieC, thank you for your product review. We are sorry that the TENS back belt in question doesn't work. Please contact our customer service department at 1-800-536-0366 for assistance in trouble shooting the problem.

  • Rated 5 out of 5 stars

    Ms Annette

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been wonderful. It helps the release the tension in my lower back. After a day of too much work I really feel it and when I use this back belt it seems to alleviate some of the pain I feel. It's easy to use and offers some much needed relief.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hi Annette, thank you for purchasing a Beurer TENS Back Belt. This is Sheila from Beurer North America. We are very happy to hear how wonderful and easy the belt works for you. We value your feedback.

  • Rated 5 out of 5 stars

    Good for lower back pain

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my husband that ofter suffers of lower back pain and it works really well.

    I would recommend this to a friend
    • Brand response from Beurer North America Team
      Posted .

      Hello, thank you for purchasing a Beurer product. My name is Victor from Beurer North America. We are very happy that this product worked really well for your husband that suffers from lower back pain. I will gladly forward your feedback to the appropriate department.

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