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Customer Ratings & Reviews

BISSELL - 60 oz. 2X Ultra Pet & Odor Advanced Formula Carpet & Upholstery Cleaner - Blue-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 519 reviews

97%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 519 Reviews
  • Rating: 5 out of 5 stars

    AWESOME DOESN'T BEGIN TO COVER IT....

    Posted
    DREAMY1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a dream product when used with the Bissell Stain Eraser Carpet Cleaning Machine.... Here's my review for both products: Accidents happen. All pet owners know that. Last week, I got a call from my son letting me know that one of our dogs had had diarrhea all over our silver gray (very light) carpet. Compounding the problem, was that apparently at least one other dog had run through it. My son was convinced that the carpet was surely ruined. It was a Saturday night, so there was no way I was going to be able to get someone in to clean the carpet professionally for at least a few days. Further, according to my son, the carpet reeked.... When I got home, it was worse than I could have imagined. I didn't think even a professional cleaning would be able to save the carpet. To my utter amazement, this machine, used with Bissell Pet Odor and Stain Remover (in the detergent tank) COMPLETELY removed everything. It was truly like magic. I could not believe my eyes. I highly recommend this machine. There was no discoloration to the carpet, which is a miracle in itself. There was no unpleasant odor, once the odor cleared from the room. Just to confirm, I sniffed the carpet close up, and it smells fine. This is something every pet owner should have.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    nope.

    Posted
    Heather
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this for use with the spot bot. After having tried it on fresh and old accident spots, it did not seem effective. I do love that it was fairly easy, but you kind of have to use the wand unless you forever want dark disc shaped carpet spots. The cleaner honestly seemed to make it worse. The smell during cleaning is so strong and days later, the spot retained a dog smell, but with a sticky sweet chemical backing now. I will be trying a different cleaner in the future. The machine itself I would give 4 stars... the cleaner 1 as it just has not seemed to be effective, seems to darken the carpet so you have a permanent mark, and did not really tackle the smell. Switching to an enzyme cleaner.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great solution for folks with pets.

    Posted
    8NFarmer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I recently purchased a Bissell carpet shampoo machine and of course they recommended their cleaning solution. I bought the pet formula because we have a puppy and he's not quite gotten the hang of the inside/outside routine. The shampoo worked great and removed not only the normal dirt but the pet odors as well. After a while I ran out and in a pinch, I used some left over Rug Doctor solution. It didn't seem to get as much dirt, took longer to dry and didn't do much for the pet smell. I would recommend thi Bissell formula no matter what kind of machine you are running.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It works but the smell is not great

    Posted
    Slimjim
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    As a cleaning and, I presume, a pet urine and feces cleaner, this solution works very well whether you use it in a bissel carpet cleaner or similar or whether you use it neat to scrub spot stains. The only issue I have with it, and it’s a pretty big one, is that it does not smell remotely pleasant. If you get it on your hands the smell is difficult to get rid of. It would be much better with a nicer scent but maybe that prevents the pet odor removal from working.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Kitty Owner's Rug Cleaner

    Posted
    Beauty40
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have 4 cats at home - and creamy white carpet! One is 17 years old and has health 'issues'. This rug cleaner is the best I have found that really seams to disinfect the affected area and gives an all over clean from my Bissell rug machine. It takes the cat smell totally away without smelling perfumy or medicinal. I also mix it as a spray cleaner for other pet messes instead of regular soaps. There is a really good spot cleaner spray to pretreat with in severe cases. I LOVE this product!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Sample is better than this...

    Posted
    tagasugbu99
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The two (2) samples cleaning formula that came with the vacuum deep cleaner is seemed to be better than this. I think the concentration may not be the same as the samples, but the samples says it's 2X which is identical to this. Anyhow it still cleans but I have to put more as per direction to get the cleaning the power.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good for Carpet, Don't Recommend on Upholstery

    Posted
    JayP
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This soap is good to use on carpets but on upholstery it appears to be too thick (?). After mixing it and using it in our upright with the wand tool, our couch felt like it had lots of residue on it. We had to run the wand on water only several times to get the soap out of the couch. If you do plan on using this on upholstery be prepared to do several rinsing runs or maybe cut the mix by 25-50%.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    What Pets

    Posted
    Layla36
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I use this product along with my Bissell carpet cleaner and it works great. You cannot tell by the carpet that I have pets. The 2X Ultra does lift up dirt great and I feel this product delivers on its promise that after cleaning stains seem to be able to come out quickly and are harder to set.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great solution for pets

    Posted
    Az8823
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have found this is a great solution for pet stains. Our pup has mistakes every now and then and the carpet is fairly bright. With out bissel machine and using this solution, pee stains have come out on the first cleaning most of the time. I haven't had any stains stay after the 2nd or 3rd cleaning.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It makes my carpet look new again.

    Posted
    1savvyshopper
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love this product. My carpet looks & smells so much better after using it. I have a lot of people in & out of my home. This carpet cleaner is perfect for deep cleaning. I have a yorkie & she doesn't make much of a mess but I use this for spills & things like that.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great cleaner

    Posted
    Kipster
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a great cleaner for cleaner for rugs. The cleaner does a good job and has a really nice scent. You just fill the canister to the line with the solution and add water. Press the trigger, scrub then vacuum up. It does a great job cleaning and smells fresh and clean.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Smell perfect and feels like new house

    Posted
    Candy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love our product because it makes it smell really nice and smells like flowers every time we use it who cleans it off all the stains that were in the carpet I love this product because has a great smell and it makes my house clean

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does the job, smell isn't great.

    Posted
    DMan82
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Totally did what was intended and cleaned pet stains and smells. Only fallback is it leaves a chemical smell after and wish they had it in another smell. Not faulting the product ad it wasn't marketed as a smell good product and works great on pet odors, just burn a candle after.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A dogs best friend

    Posted
    Charlie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    One of our dogs had an accident on our sectional. We used the Bissell pet stain cleaner on the pre spot after blotting. Applied as directed with the spotbot and let it dry. No urine smell and the spot was cleaner than the rest so we cleaned the entire sectional with the cleaner - looks fantastic!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great carpet cleaner for residential carpeting.

    Posted
    Annie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This product is light, but does a thorough job of cleaning carpets, without leaving any film or residue on the carpet fibers. My off white carpets were grey, and I never thought I could get them really clean. However, this product got them back to their original color. They are 14 years old, but look brand new!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Expensive.

    Posted
    Mendoza
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It’s expensive soap, but i use it for the green machine. It does the job but it is not a magic potion. Trust if you’re trying to get it clean clean it’ll take maybe two bottles in a span of two months. Only get one at a time, unless it’s on sale.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Product wasn't as powerful for the purpose of that

    Posted
    Starr
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I usually like purchasing just about all my stuff at one site or one store that's why I've been a favorite of mine for all my technology and I wanted to use the product which went along with my carpet cleaner it was less expensive was that the same brand as my carpet cleaner but didn't do as good a job as I thought

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good cleaning strength for pet cleanup

    Posted
    FurMom
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Smells good and cleans floor well. Only reason for 4/5 is because I don't think it removes urine removal enzymes as my dogs have returned to the same spot after cleaning. Need an additional product to break down the urine crystals

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Works ok - not a permanent solution

    Posted
    Rich
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Smells great. Works great too... as long as the spill/pet accident is recent. Existing pet stains which are dry tend to come back after a few weeks. I have one stain that has come back multiple times even after 6 cleanings. Works well when pet accidents are recent.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Helpful aid in removing set in pet stains

    Posted
    frostymonster
    • My Best Buy® MemberMember

    I used this to clean the carpet after using Clorox 2, then vinegar on the lovely stains my pets left. The Clorox 2 removed the majority of the set in stains, the vinegar killed the underlying scent that only pets can smell and the Bissell cleaning solution removed any lingering dirt and odors.

    I would recommend this to a friend