Customer Ratings & Reviews

I was so excited to get this product and now am so disappointed. The Turbo brush carpet vacuum attachment - "air powered turbo" but the brush doesn't spin, whether on low or high setting. I picked it up to look at it and got two spins. I touched the brush and got two more. Air powered seems to be the issue, as this vacuum seems to have very little suction. It does pick up debris, but my hand doesn't get "stuck" if I put it on the end of the hose as with even cheap vacuums. On deep clean, the suction also is a problem as you're supposed to go back and forth over the area until the water coming up is clear - only the suction's so weak we're not seeing water coming up. And the sprayer leaks, so it's constantly dripping and saturating areas, even though the instructions say not to overspray and saturate. I now have blotches of extra clean where solution was excessively dripping. I've just contacted Bissell to ask for a refund. This isn't the priciest machine on the market but it's too pricey not to work!

I have pets and an elderly family member so I tend to use my steam cleaner very often for spot cleaning and regular cleaning. The last bissell I owned worked great for over 20 years and the only problem with the old one was a few leaks in the handle. We decided to upgrade to a new model and I puchased an upright (big mistake) so I went and puchased a new handle for my 20 year old canister bissell and gave away the upright... it was too slow and cumbersome. The handle began leaking again so I was on a mission to find another canister type carpet cleaner with no luck in the stores. I finally came across THE BIG GREEN COMPLETE on line. I couldn't be happier! There is much more control of the amount of scrubbing and water I use compared to any upright and it is much faster to clean my carpets. The compact design makes it easy to use every week when I vaccume my floors, spot clean my carpet and wash all my floors in my weekly sweep through the house...using just one tool and snapping on a different attachment! The improvements from the old model are outstanding! Thanks Bissell for making my life so much easier!

I have found nothing negative about this product. It is a very good cleaner. Directions could have been more clear when I opened the box but I quickly figured out how everything worked with the help of my husband.

machine vacumes o.k., also cleanes o.k. just not too happy with the wieght of machine, makes it awkard to move about. very dissapointed with the cleaning tank leaking.

Great product specially if you have someone at home with ashma

This vacuum is the worst that I have ever purchased!