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Customer Ratings & Reviews

BISSELL - CrossWave All-in-One Multi-Surface Cleaner - White/Titanium/Cha Cha Lime-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 515 reviews

94%
would recommend to a friend

Pros

Cons

  • It did a nice job on the tile/wood floors, but on dirty carpets it was just ok; I didnt think it would great the deep ground in dirt out, but it did vacuum up the loose dirt nicely, and all in all, its a nice machine, as long as you dont expect it to get up "hard core" ground in dirt!wase4711
    See all reviews that mention dirt as a con

Customer ratings & reviews

Page 1, showing1-20 of 37 Reviews mentioning:
rugs
  • Rating: 3 out of 5 stars

    Great concept...floor and rug cleaner.

    Posted
    Spider
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Cleans floors and rugs well. My only complaint is the cleaning of the machinecafter use.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for rugs

    Posted
    JSkurtu
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Purchased this multi-surface vacuum for the office where we have marble floors and Persian rugs, does great on the rugs. Not so great on the marble, however it does the job after multiple slow passes on the marble.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome!

    Posted
    Roxy

    Straight out of the box, I went immediately to my area rugs...PERFECT JOB! Then to my hardwood floors. The only issue is if something is really stuck to the floor, the machine can't get it, you have to help it. Otherwise, just like the rugs...PERFECT JOB!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Mighty little machine

    Posted
    Tlee13
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I love this vac/mop!! This is lightweight, easy to handle, swivels easily.This does a wonderful job on my tile floors and freshens my area rug also, This is a WIN/WIN for me!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great multi surface vacumm

    Posted
    CJAA
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Easy to use and convenient... great job mopping floors and spot cleaning rug

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Cleans Great

    Posted
    reederlb
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My floors look so good. It easily converts from hardwood to rugs.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    shampoo

    Posted
    camaroz28
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    works well for area rugs and smaller rooms. not bad for the price

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great 2 in 1

    Posted
    Will
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Makes clean up a breeze with the vacuum and washing at the same time! Easy clean up great for laminate and area rugs

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Cross wave

    Posted
    Speedy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Cleans my rugs pretty good. Kind of pricey and can't get extra roller for it at store.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Absolutely love it

    Posted
    Michelle
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I absolutely love this floor cleaner. It works great on my hardwood floors and my rugs. It was well worth it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice machine for the price

    Posted
    Riomike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Works very well on tile and throw rugs. Easier to clean than I thought it would be. Overall a nice machine for the price...

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent quick floor cleaner

    Posted
    Smitty
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Although I cannot recommend this product to leave wood-laminate floors streak-free, I highly recommend it for tile, area rugs and quick clean up. Easy to maintain and light / maneuverable. Is quite powerful and gets close to moldings.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great product!

    Posted
    TammiB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This does a great job on my hard wood, tile and rugs. I love how easily it cleans up spots and spills. I do wish the cord was longer and that cleaning/drying the pieces was easier.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good for the most part

    Posted
    TashaW
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I'm having a hard time with this. I love the vacuum part since I mainly use it for my main floor, which has 2 rugs and hardwood. It vacuums the floors and rugs nicely, however, when it's time for me to clean the floors, I have to work so hard at cleaning the brush prior to me cleaning the floors. By then, I'm tired and put it away and do it another method.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does the job

    Posted
    Leslie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought this combo vacuum to clean up my hardwood floors as well as my rugs. I liked that it cleaned up my floors nicely but even more so that I can easily switch it to rug mode when needed. I have a beige shag rug and it sucked up all the ALL of the particles and hair stuck in there. It did seem to have trouble getting out a stain completely but it worked better than I thought it would.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Cleans great, easy to use!

    Posted
    PCD16
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Perfect for my condo with hardwoods area rug and 2 cats! Easy to switch from wood to rug. Easy to clean the machine. One hand operation...

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    very useful for its niche role

    Posted
    JovenM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    my wife was really set on this piece of equipment. I wasn't sure about it, but it's great on my hardwood and tile floors. it's not as great on rugs, but it saves the hassle of lugging the vacuum cleaner for light cleaning. for the price, it's a great buy.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very Good Vacuum

    Posted
    Jason
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This vacuum is very good, especially for hard flooring. We use it for our hard floors and area rugs and it does a great job. We did have a small plastic piece break off of the roller cover within the first week of use. The only thing we would change is to have a vacuum hose and to make it cordless. Overall we are very pleased with this vacuum.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    2nd purchase Bissell floor cleaner Impressed

    Posted
    yorkiehouse

    My old Bissell hard floor wet and dry cleaner and vacuum was great and still going and its several years old but you couldn't use to for carpet because the spin brushes would lock up. This one does great for quick cleanups on carpet and a house of tile- I have 5 yorkies that make occasional oopsies on the floors ,tile, carpet/rugs - yes I did a bedroom carpet lightly for a quick refresher , while It wont replace deep cleaning with a rug doctor its great for a quick clean up of spill or a small mess. On rug mode it puts out twice the amount of cleaner,and that is probably the only difference between rug and hard floor modes. It does not leave floors sopping wet, cleans close enough to the edge I thought, very light weight and easy to use controls on top of handle to easily change from hard floor to rug, easy to navigate and gets under edge of furniture and stuff , swivels nice , easy to clean and take out the roller that does have stiffer brushes in it so it does clean off dried on stuff. You can switch it to rug on hard surfaces and pass over several times to scrub a dried spot because it puts out more cleaner. Has a nice longer cord. Does not drip dirty water all over when you have to stop for awhile and leave it sit ( my old Bissell does). Front lights up when you are dispensing cleaner when holding trigger. Easy to remove and fill the large solution container and dirty container . If you get your floor too wet just don't hold the trigger and pass over several times and the machine sucks it up and also warm air comes out the back to dry the floor. No streaks like when I used a microfiber mop. Cant say enough good things , Im impressed and needed something very light weight. Bought the extra 4 year warranty for $40 - a good deal and best buy had the best price on what I found.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Super easy to use rug and hardwood floor cleaner

    Posted
    JimS
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Member

    We have had several Bissell rug cleaners, from a huge tank on wheels that had to hook to a faucet, to a spot cleaner that sits in one spot. All have worked great at cleaning. The unit came disabled, but it took maybe a minute to assemble. There was one plastic piece that we couldn't deduce what it did, or where it went. A quick glance at the manual showed it was a holder / drying rack for the rollers, and it attached to the floor pan that the suit sits in when being stored. Overall, very easy to put together for usage. The product appears to be well built, but still light in weight. It comes with a power cord of about 25 feet, which seems plenty long. This upright version is as easy to use and clean as the spot cleaner, but allows for a much larger area to be cleaned. My wife was surprised at how simple it was to operate and clean up afterwards. We have only tried it on carpet, haven't tested on wood floors, yet. Will update if any issues discovered. We feel like this is a very good unit for cleaning carpets in a home, but not for commercial uses.

    I would recommend this to a friend