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Customer Ratings & Reviews

BISSELL - CrossWave All-in-One Multi-Surface Cleaner - White/Titanium/Cha Cha Lime-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 515 reviews

94%
would recommend to a friend

Pros

Cons

  • I'm 67 with two herniated disks so I've limited mobility and scrubbing floors is a challenge.Valkyrie
    See all reviews that mention scrubbing as a con

Customer ratings & reviews

Page 1, showing1-7 of 7 Reviews mentioning:
scrubbing
  • Rating: 5 out of 5 stars

    Wow!!! You gotta get one of these!!!

    Posted
    Valkyrie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I'm 67 with two herniated disks so I've limited mobility and scrubbing floors is a challenge. This machine picks up dog kibble left by my messy eater, a Great Dane mix and 2 felines with dubious manners. It gets up fine cat hair. It scrubs caked on goo from dog slime and it left my floors the cleanest they have been in years. I've tried swifter, oh cedar, a robotic mop, getting down on my hands and knees the old fashioned way, and all involved sweeping and dust mopping first. Today I filled the tank, moved the feed and water bowls, the refuse canisters, and put this little gem to work. I vacuumed and washed in under 10 minutes, and I didn't need a pain pill for my back afterwards. I would recommend this product to anyone who wants very clean floors with the least amount of physical effort.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best floor cleaner ever

    Posted
    Vegashagmom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    A must buy. This machine scrubs and sucks up the dirty water. The cleaner smells great and you will be amazed at how dirty the water is. It is so easy to use. I use it on tile floors. The rotating brush is great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    2nd purchase Bissell floor cleaner Impressed

    Posted
    yorkiehouse

    My old Bissell hard floor wet and dry cleaner and vacuum was great and still going and its several years old but you couldn't use to for carpet because the spin brushes would lock up. This one does great for quick cleanups on carpet and a house of tile- I have 5 yorkies that make occasional oopsies on the floors ,tile, carpet/rugs - yes I did a bedroom carpet lightly for a quick refresher , while It wont replace deep cleaning with a rug doctor its great for a quick clean up of spill or a small mess. On rug mode it puts out twice the amount of cleaner,and that is probably the only difference between rug and hard floor modes. It does not leave floors sopping wet, cleans close enough to the edge I thought, very light weight and easy to use controls on top of handle to easily change from hard floor to rug, easy to navigate and gets under edge of furniture and stuff , swivels nice , easy to clean and take out the roller that does have stiffer brushes in it so it does clean off dried on stuff. You can switch it to rug on hard surfaces and pass over several times to scrub a dried spot because it puts out more cleaner. Has a nice longer cord. Does not drip dirty water all over when you have to stop for awhile and leave it sit ( my old Bissell does). Front lights up when you are dispensing cleaner when holding trigger. Easy to remove and fill the large solution container and dirty container . If you get your floor too wet just don't hold the trigger and pass over several times and the machine sucks it up and also warm air comes out the back to dry the floor. No streaks like when I used a microfiber mop. Cant say enough good things , Im impressed and needed something very light weight. Bought the extra 4 year warranty for $40 - a good deal and best buy had the best price on what I found.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Crosswave better than Symphony Steam Cleaner

    Posted
    QuantumPixie
    • My Best Buy® Member

    Overall, I LOVE LOVE LOVE my new Bissell Crosswave! With 1200 sq. feet of hard wood floors using the multi-floor solution and muliti-floor roller has been a real game changer and created a lasting shine after first use! I look forward to the possibility of an increased shine and clean after multiple uses! Love that I can vacuum & mop at the same time (a real time saver) and I can roll it from hardwood floor to kitchen laminate surface without stopping. Refilling the clean water solution and dumping and rinsing the dirty water solution had to be done multiple times... perhaps 6 for my 1200 sq feet... but totally worth it! The rinsing of parts at end of session was also easy. Yeah, the whole apartment plus cleanup took several hours but worth the effort. I bought, tried and returned the Bissel Symphony Steam Mop before getting the Crosswave and so glad I did. The Crosswave is very much the Next Gen technology for cleaning. The most significant shortcoming of the mop is that it doesn't clean that half inch or more from the bass board, oven edge, refrigerator edge, etc.!!! It's a HUGE disappointment. Lesser issues related to having to change the clean & dirty water chambers so often and the lack of scrubbing ability for the multi-surface roller on a dirty surface like my pebbled laminate kitchen floor.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Effective Time Saver

    Posted
    Birby
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Member

    Overall the Bissell Cross Wave is a great machine. It is easy to assemble and use. It does a good job with mildly soiled hard surfaces and carpets. It is very lightweight and easy to maneuver. It leaves hard surfaces much drier than conventional mopping. It is fairly easy to clean the machine after each use. I love not having to vacuum prior to mopping. It does have a powerful suction. It truly is a timesaver to be able to go from surface to surface without changing a thing and to combine vacuuming and mopping all in one action. There a few disappointments. It doesn't "scrub" well so any heavily soiled or sticky areas on hard surfaces need to either be done by hand or pre-treated. It doesn't reach under the cabinets or dishwasher well and I needed to do those areas by hand. It is also a bit loud. Overall, it did a good job and certainly is a time saver.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Better than a mop, but more work than I expected

    Posted
    bzm3j81
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Member
    • Top 500 ContributorTop 500 Contributor

    FIrst off, the Bissell CrossWave is definitely better than a mop. With a mop, you're often sloshing around the mess. With the BissellCrossWave, the mess is temporarily pulled up by the brush to let the vacuum portion draw it into the dirty water tank. Since the brush roll (with bristles) is spinning at about 3,000 rpm, it's doing the hard work of scrubbing the floor for you. I had a dried up spot that I probably would have spent a minute or two scrubbing by hand, and the CrossWave took it out in a few seconds. I was pleasantly surprised at how little solution is used. I think part of that is because the solution is pulsed onto the roller instead of constantly streaming. I also liked the suction level provided by the vacuum. However, the CrossWave does have its faults. The manual leaves much to be desired. So much so, that I couldn't understand the purpose of the Easy Clean Storage Tray. I found a YouTube video of the CrossWave as demonstrated by HSN which did a better job explaining most of the features and usage of the CrossWave than the manual could. The machine itself needs quite a bit of cleaning after use. After dumping and cleaning the dirty water tank, you'll need to remove and rinse the brush roll window. Then remove the brush roll and clean that up, then you need to wipe down the rest of the brush roll chamber and let each separate item air dry overnight. It's definitely not a machine you can throw into a closet just after use. So make sure you're cleaning an area of floor that is worth the hassle of cleaning up the CrossWave. I also noticed that you're not going to be able to clean to the edge of a wall. I estimate you'll clean up to an inch away from all walls. Also, if you have deep grout lines, the CrossWave might not be able to clean the grout lines very well. I question the longevity of the squeegee wiper on the bottom of the unit as well. Even through these faults, I still maintain that the CrossWave is better than a mop. My floors are definitely cleaner than a simple mop can achieve. It will work harder and save you time when cleaning a large area, but be prepared to spend a few minutes cleaning the machine after use.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    The "Wave" of the Future...

    Posted
    TheTechNugget
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Member

    The Bissell Crosswave is an interesting combination of a mop, a broom, and a vacuum. Use it if you want to easily be rid of dust, crumbs, and dirt spots on any kind of hard floor or rug. There doesn't seem to be a product on the market quite like this one. Assembly: I hate trying to assemble and use any household appliances. I feel like they should be idiot-proof, but somehow they always pull one over on me and the pictures/instructions are never helpful. That is not the case with the Bissell Crosswave. It was easy to assemble, all the parts went together in a way that made sense, and there was no unnecessary strength needed to snap anything into place. Cleaning: To test the cleaning capabilities, I tested the Bissell Crosswave on five different surfaces. Linoleum kitchen floor, ceramic tile bathroom floor, wood dining room floor: It glided effortlessly across the floor and easily picked up crumbs, dust, and dirt spots. The swivel design made it easy to maneuver. The cleaning solution provided and used in the Bissell Crosswave left a clean smelling floor (thankfully not overbearing, just fresh) and I do have to say the surfaces looked a bit brighter too. These surfaces dried rather quickly - which is rather important when you have a house full of family that doesn't always want to stay in one room! My only complaint about cleaning these surfaces was that the Bissell Crosswave could not reach the very edge of the floor - there was still visible dirt at the edge of the molding. Small rug and small area of berber carpet: It did pick up the dirt and hair, however, it wasn't as easy of a task on the rug. The vacuum suction kept folding up the rug when I tried to do the edges, so that was a bit frustrating. The carpet looked slightly brighter after it dried. Both surfaces dried fully in about 4-5 hours. Disassembly: The Bissell Crosswave was fairly easy to clean. The removable parts are easy to open/disassemble, and all you need to do is run some soapy water on them and let them dry. The instructions say to let the parts dry for 24 hours, which was fine, except for the floor brush. The brush wasn't completely dry for about 3-4 days. If you want an easier way to mop then you should definitely use this. I wouldn't replace my broom with this - it's far too much effort to go though using the cleaning solution, rinsing out the parts, and leaving it out to dry, just to be rid of some crumbs. But, it's much more convenient than bringing out the mop and the bucket and having to ring the mop out and scrub the floor. The Bissell Crosswave gets rid of dirt effortlessly. Overall, I would say the Bissell Crosswave is a quality product and I would recommend to use it. It's a bit pricy for an upgrade to your mop, but if you want to treat yourself to some convenience I say go ahead!

    I would recommend this to a friend