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Customer Ratings & Reviews

BISSELL - CrossWave All-in-One Multi-Surface Cleaner - White/Titanium/Cha Cha Lime-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 508 reviews

94%
would recommend to a friend

Pros

Cons

  • Additionally, I couldn't find anything in the instructions about how often you have to pump fluid from the back reservoir down into the rollers and onto the floor while cleaning.pinkoos
    See all reviews that mention water tank as a con

Customer ratings & reviews

Page 1, showing1-15 of 15 Reviews mentioning:
water tank
  • Rating: 4 out of 5 stars

    So far so good

    Posted
    eddy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We have used the vacuum cleaner for a month now and we are very happy with the results. It is very important to remove water from tank and clean the brush after each use to avoid smells

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Does everything it promises to do - so happy!

    Posted
    Iby8
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We have tile floors throughout our whole house and have to constantly sweep and mop. After watching all the reviews on YouTube, I was convinced that this device would cut our cleaning time in half since it does both vacuum and mop at the same time. After trying it out, I am convinced that this product works exactly as promised. I even wiped my an area of the cleaned floor with a Clorox wipe afterwards, to see how well it picked up debris & how clean it left our floor. Well the wipe was as white and clean as if it was never used! Only complaint is that the capacity of the tank doesn't let you clean a whole room without having to empty it out at least once or twice (depending on the size of the room). The device will make a weird high pitch noise as your cleaning, indicating that its time to empty the dirty tank water.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent on Tiles and Wood

    Posted
    jailoliv
    • Tech Insider NetworkTech Insider Network
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    • Top 500 ContributorTop 500 Contributor

    First off, my review is based in part on my wife's feedback. We have a 2600 sq ft house with eramic tiles in the kitchen and bathrooms, hard wood in the living room and carpet in the bedrooms. Be it because she's naturally more pessimistic than I am or because she's had bad experience with this type of product before, my wife was very skeptical that this would do a good job. However, after trying it she called me very excited to tell me that she had never seen the kitchen tiles so clean since the house was built in 2007. I could hardly believe she was actually excited about it but when I saw it I was also impressed. The result on the hardwood floor was also very similar. Her only complaint was that she had to replace the water in the dirty water tank more often than expected. There is a line on the tank that shows how much dirty water it can hold before it needs to be emptied but it actually forces you to do it before it reaches that line. It is very light - that's my wife's words again and I don't hear that very often. So far everything was mostly perfect but then she tried to clean the rug. It did not feel as light anymore despite the fact that she had waited until she was full of energy to try it. It was not extremely heavy but suction on the rug required more muscles from her arms. No big deal though. She was not unhappy with the result although she emphasized that it was ok for carpets and rugs, as long as you don't expect professional cleaning from it. She was a bit concerned that the rug felt somewhat wet but she noticed that it was not too bad. She's genuily happy with what it does. Pros: Great on ceramic tiles, very good on hardwood floors and ok on rugs. Mostly very light. Cons: Need to empty dirty tank more than expected. A bit heavy on rugs and carpet. Cleaning solution may go very fast but not necessarily to be blamed on the Bissel Crosswave Summary: A must have for most jobs if you don't expect professional cleaning results on carpets/rugs that are not cleaned frequently.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Better than a mop, but more work than I expected

    Posted
    bzm3j81
    • Tech Insider NetworkTech Insider Network
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    • Top 500 ContributorTop 500 Contributor

    FIrst off, the Bissell CrossWave is definitely better than a mop. With a mop, you're often sloshing around the mess. With the BissellCrossWave, the mess is temporarily pulled up by the brush to let the vacuum portion draw it into the dirty water tank. Since the brush roll (with bristles) is spinning at about 3,000 rpm, it's doing the hard work of scrubbing the floor for you. I had a dried up spot that I probably would have spent a minute or two scrubbing by hand, and the CrossWave took it out in a few seconds. I was pleasantly surprised at how little solution is used. I think part of that is because the solution is pulsed onto the roller instead of constantly streaming. I also liked the suction level provided by the vacuum. However, the CrossWave does have its faults. The manual leaves much to be desired. So much so, that I couldn't understand the purpose of the Easy Clean Storage Tray. I found a YouTube video of the CrossWave as demonstrated by HSN which did a better job explaining most of the features and usage of the CrossWave than the manual could. The machine itself needs quite a bit of cleaning after use. After dumping and cleaning the dirty water tank, you'll need to remove and rinse the brush roll window. Then remove the brush roll and clean that up, then you need to wipe down the rest of the brush roll chamber and let each separate item air dry overnight. It's definitely not a machine you can throw into a closet just after use. So make sure you're cleaning an area of floor that is worth the hassle of cleaning up the CrossWave. I also noticed that you're not going to be able to clean to the edge of a wall. I estimate you'll clean up to an inch away from all walls. Also, if you have deep grout lines, the CrossWave might not be able to clean the grout lines very well. I question the longevity of the squeegee wiper on the bottom of the unit as well. Even through these faults, I still maintain that the CrossWave is better than a mop. My floors are definitely cleaner than a simple mop can achieve. It will work harder and save you time when cleaning a large area, but be prepared to spend a few minutes cleaning the machine after use.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very nice, read reviews to set my expectations

    Posted
    Javi
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Read a lot of reviews & compared w several different products. Really helped to set my expectations. It's a very nice unit, a little narrow. Would've been nicer to have a wider broom, but overall very satisfied w results. This is not a heavy duty cleaner or scrubber. Uses microfiber rollers. Have the wood, multi purpose, carpet rollers. The multi purpose w the solution brought out a sparkle on our bathroom tile stone that I haven't seen in years. Easy to use & clean. You really see the dirt it picks up w the dirty water container that's separate from the solution. Cleaned my wood floors nicely & didn't have to vacuum before hand. Unless you have pets or a lot of hair on the floor, or food, no need to vacuum beforehand.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Unclear instructions and poor mopping power

    Posted
    pinkoos
    • Tech Insider NetworkTech Insider Network
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    This combo unit allows you to sweep (ie, vacuum) and mop simultaneously. You can use it on hard surfaces (tile, stone, wood) and area rugs, though it's unclear how thick your rugs can be. It comes with a cleaning fluid for hard surfaces, a cleaning fluid for area rugs and three rollers (two for hard surfaces and one for area rugs I believe). You fill up a tank on the back of the vacuum/mop with water and cleaning fluid (to preset levels depending on the area of surface to clean). You then prime the pump for 10 seconds and go. What I noticed is that although the vacuum suction is adequate, the scrubbing power of the rollers (which are supposed to take the place of mopping) is not so good. Thus, it's difficult to really get your floors cleaned to the same extent as you can when you sweep and mop. Additionally, I couldn't find anything in the instructions about how often you have to pump fluid from the back reservoir down into the rollers and onto the floor while cleaning. This also makes it difficult to know how much to use and if you're using too little or too much (ie, wasting some cleaning fluid). Cleanup involves taking the dirty water tank off and apart, pulling the roller out and pulling the reservoir out. You then wash everything and let everything dry for 24 hours. In summary, this does only an adequate job. And, to me, the cons outweigh the pros.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Light and Effective Multi-surface Vacuum

    Posted
    leanwolf
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    Bissell Crosswave #17859 Our family lives in a large house with multiple surface areas including wood, tile, laminate and carpet/rugs. We own about 4-5 vacuum cleaners primarily targeting the different floor types including a Neato that cleans unattended. Since our baby arrived it has become a challenge to spend all the time switching vacuums trying to clean the different floor types. An all-in-one is something we needed. Packaging - The vacuum comes in a surprisingly compact package and is light enough. The packaging lists the various items included inside along with the cleaner. This includes a multi-surface brush, 8 oz multi-surface cleaner, 8 oz wood floor cleaner, wood floor brush and a parking tray. Cleaning - It vacuums and washes floors at the same time and has a button to switch between cleaning the hard floor area and any soft area rugs. The cable is long enough as well and does not need to be switched from wall to wall. There are two tanks that keep the cleaning solution and the dirty water separate and easy to clean. The brush roll is rated at 3500 rpm and it mops and picks up debris at the same time. We were surprised how dry it left the area even with the liquid cleaning and it does not leave any streaks. We do use essential oils in the house and add it to our water while cleaning. We do not have pets but looks like it would be very effective with pet hair as well. We are very impressed and pleased with this Multi-surface Vacuum cleaner.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Worth its weight

    Posted
    Chadwick
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    This little machine is an absolute dream and makes floor cleaning a much less onerous task. First, the assembly is relatively easy and the directions are straightforward (a couple of the pics can be confusing until you really look at the machine then it all makes sense). Total unpacking and assembly time was less than 10 minutes, no tools required. I was anxious to see whether the Crosswave would live up to my expectations, so I immediately filled the tank and took off cleaning. The cord is long enough that I did not have to change receptacles during the entire cleaning session, which is an added perk. Much to my delight, I was able to go from my tiled kitchen floor directly to my hardwood floors and right up onto three area rugs. What normally would take 45 minutes or more and would require the use of a broom, dust pan, vacuum cleaner, mop and bucket, and microfiber wet mop (for the hardwood), took less than 15 minutes and not even a full tank of cleaning solution. The floors were dry in no time and they looked fantastic. Cleaning the machine took only a minute or two and I was shocked at the amount of dirt the machine picked up. I have repeated this process several times since that first day and have remained impressed with the capabilities of the Crosswave. No more mop buckets and no more wringing! My floors are squeaky clean, my rugs get lightly shampooed, and the cleaning solution leaves a fresh smell throughout the house. My only concern is the length of time it takes for the rollers to dry after use as I can see mold or mildew becoming a potential issue. It is a bit premature for me to reach any realistic conclusion on that concern. and hopefully it won't become a problem. I would suggest going ahead and picking up a bottle or two of cleaning solution ta have on hand as the sample bottles included won't last very long. And if you're as impressed with this machine as I am, you'll actually look for reasons to pull it out of the closet and put it to work!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Squeaky Clean Floors

    Posted
    PG460
    • Tech Insider NetworkTech Insider Network
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    My house has hardwood and tile floors throughout so I have struggled with various methods to effectively clean both surfaces. For lack of a better option I had settled on using Swiffer products. The Swiffer results were frankly an unacceptable solution. Swiffer is awkward to use and never thoroughly cleaned my floors adequately. I was hopeful that the Bissell CrossWave would prove to be more effective. Assembly was extremely simple as I referenced the instructions. I popped on the cleaning solution and was up and running in no time at all. I first used the CrossWave on my tile floors. Here I was concerned that the CrossWave would not adequately clean the grout lines and not leave excess liquid behind. I was quickly reassured as the CrossWave was very effective in vacuuming up the solution, leaving my tile only damp not soaked. The grout was also cleaned. The dirty water tank quickly filled with the evidence of just how bad a Swiffer was at cleaning my floors. Once the tile dried I was actually surprised how clean the floor looked. The cleaning solution also has a pleasant scent and isn't overwhelming. I next tried the CrossWave on my bamboo floors. I was by now somewhat a pro and all went extremely smoothly on this surface as well. On hardwood the floors actually seemed to be even more dry than the tile. I guess that makes sense since the tile is a porous surface and the hardwood is sealed. The house sure is cleaner. Cleanup was a breeze. I rinsed the brush and stored it and the CrossWave in its included storage and drying tray. Bissell thought of everything by including this storage solution for a wet device and brush. I can't say I experienced any disappointment with the CrossWave. Highly recommended.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A great 2-in-1 for our house

    Posted
    cjviscito
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    • Top 1000 ContributorTop 1000 Contributor

    I was curious about how well the Bissel CrossWave would be since it's advertised as a vacuum and floor cleaner all-in-one. Thanks to my 3 year old, I didn't have to wait long to find out - thanks to spilled milk on our tile floor. For starters, this is much lighter than traditional floor cleaners which is a welcome surprise. It comes with cleaner for hardwood floors and another for multi-purpose projects, like carpet and tile. It also comes with 3 rollover brushes: 1 designed solely for tile/hardwood and 2 multi-purposes rollers for use on tile/hardwood/carpet/rugs. The water tank also has markings for water-to-solution mixes for both small cleanups and larger jobs. One of the best features is the drying tray. I hated that our older carpet cleaner basically had to hang out until it dried. This comes with a drying stand so it can dry and be out of sight at the same time. It's a bit louder than I expected, but no more than a typical vacuum and much quieter than a typical cleaner. It cleaned up a spill effortlessly and quickly and the floor was left nice and clean with no residue of any kind. The floor was totally dry after a few minutes. The tank, filter and roller brush disassemble quickly and painlessly to make cleaning up afterwards a breeze! Pros: . Lightweight design . Vacuum & cleaner combo . Drying stand and rollers . Cleaning solution included Cons: . Debris and dirty water fill same tank - so expect some wet hair if you have pets Overall this is an awesome combo cleaner. It's lighter and easier to use than the spot cleaner we had previously and can handle light debris cleanup, meaning the big Dyson Animal can be saved for more heavy duty cleaning! No regrets here!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    The "Wave" of the Future...

    Posted
    TheTechNugget
    • Tech Insider NetworkTech Insider Network
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    The Bissell Crosswave is an interesting combination of a mop, a broom, and a vacuum. Use it if you want to easily be rid of dust, crumbs, and dirt spots on any kind of hard floor or rug. There doesn't seem to be a product on the market quite like this one. Assembly: I hate trying to assemble and use any household appliances. I feel like they should be idiot-proof, but somehow they always pull one over on me and the pictures/instructions are never helpful. That is not the case with the Bissell Crosswave. It was easy to assemble, all the parts went together in a way that made sense, and there was no unnecessary strength needed to snap anything into place. Cleaning: To test the cleaning capabilities, I tested the Bissell Crosswave on five different surfaces. Linoleum kitchen floor, ceramic tile bathroom floor, wood dining room floor: It glided effortlessly across the floor and easily picked up crumbs, dust, and dirt spots. The swivel design made it easy to maneuver. The cleaning solution provided and used in the Bissell Crosswave left a clean smelling floor (thankfully not overbearing, just fresh) and I do have to say the surfaces looked a bit brighter too. These surfaces dried rather quickly - which is rather important when you have a house full of family that doesn't always want to stay in one room! My only complaint about cleaning these surfaces was that the Bissell Crosswave could not reach the very edge of the floor - there was still visible dirt at the edge of the molding. Small rug and small area of berber carpet: It did pick up the dirt and hair, however, it wasn't as easy of a task on the rug. The vacuum suction kept folding up the rug when I tried to do the edges, so that was a bit frustrating. The carpet looked slightly brighter after it dried. Both surfaces dried fully in about 4-5 hours. Disassembly: The Bissell Crosswave was fairly easy to clean. The removable parts are easy to open/disassemble, and all you need to do is run some soapy water on them and let them dry. The instructions say to let the parts dry for 24 hours, which was fine, except for the floor brush. The brush wasn't completely dry for about 3-4 days. If you want an easier way to mop then you should definitely use this. I wouldn't replace my broom with this - it's far too much effort to go though using the cleaning solution, rinsing out the parts, and leaving it out to dry, just to be rid of some crumbs. But, it's much more convenient than bringing out the mop and the bucket and having to ring the mop out and scrub the floor. The Bissell Crosswave gets rid of dirt effortlessly. Overall, I would say the Bissell Crosswave is a quality product and I would recommend to use it. It's a bit pricy for an upgrade to your mop, but if you want to treat yourself to some convenience I say go ahead!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for cleaning hard floors

    Posted
    Alex
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    I have used this product to clean tile, linoleum and some small areas of carpet, and it has definitely met my expectations. Lets start from the beginning: Whats in the box: The cleaner (obviously), 3 brushrolls (2 multipurpose for all floor types including carpet, and a wood floor brush), multi purpose cleaner, hardwood cleaner, and a nifty tray that the device sits on while its drying so your floor doesn't get wet. Build quality: Pretty good. The cleaner feels well built while using it, and the tanks and brush is very easy to remove to clean. Has separate tanks for cleaning solution, and dirty water. Also, to clean the brush it is very easy to remove, no tools needed. Use: The cleaner has 2 modes, hard surface and carpet. The only difference between the two that I can tell is the amount of cleaning liquid that it dispenses while cleaning. I don't have hardwood, so I can't comment on the cleaning power of that. The way this device works is a hybrid of carpet cleaner and vacuum. Unlike a traditional carpet cleaner though, this cleaner sprays cleaning solution on the top of the brush, not directly on the floor. This way, the floor doesn't get unnecessarily wet, allowing it to dry much faster. You simply turn on the cleaner by pressing the hard floor or carpet button on the handle, and squeeze the trigger to get fluid moving. You then simply "vacuum" the floor while holding the trigger down. If you want, you can let go of the trigger and give the floor another pass to aid in drying time. Thats about it, very simple to use. Cleaning after use: With a cleaner like this, expect things to get gross and dirty in a hurry. I cleaned my tile floors that appeared to be clean, and when I emptied dirty water tank, it was pretty much black. Plan to clean this after every use, otherwise it will get incredibly dirty very quickly. I used the sink with a spray head in my laundry room, and it took me just a couple minutes to disassemble and clean. Easy, but dirty (have you cleaned a carpet cleaner before? This is like that) So, how did it clean? quite well! My floor felt freshly mopped, but they were dry almost instantly, and I did have the mess of water on my baseboards that mopping can give you. I also didn't have to lug around a bucket and wet mop either. I have used this to get out some pet stains (IE cat hairball) off of a rug, and this worked wonderfully, though don't expect to use this to shampoo an entire carpet, it just isn't built for it. Overall: Works very well, and is easy to use. It is a pain to clean though, but any carpet shampooer out there is a pain to clean as well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Multi Floor Cleaner

    Posted
    SteveC
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    Very Impressed! We received the CrossWave a few days ago and I wanted to give it a couple good uses first before writing anything. We also a different branded floor scrubber and I wanted to test this against it also. Unboxing was simple, it came in a large cardboard box with plenty of paper egg shell type liners. Inside you'll find the machine wrapped in plastic, in basically two pieces. Just remove the handle and body assembly, remove all the plastic bags and little advertisement flyer attached to the side, slide the handle into place till you hear it snap in and you are done. The cord is nice and long, we can reach around our kitchen and dining area easily using one plugin. Also inside the box you'll find two small bottles of cleaning solutions, one multi floor and one for hardwood, two brushes - one for hardwood and one multi floor brush, there's one multi floor brush already installed and ready to go. There's also a plastic tray for setting the machine in after use and to be used for cleaning out the machine, a plastic brush holder is also included and snaps into the side of the plastic flor tray, nice for storing and drying your brushes after use. A manual, guide and warranty registration card are also included, it's nice to see Bissell has given this a two year warranty also. For our test I first ran our normally used vacuum over the area rugs in the kitchen and dining area, figured I wanted to give it a good test and see if it actually picked up anything our vac didn't. I filled the solution bottle to the large area marks "figuring two rugs and the tile floor around may take a lot", but I only used about half of the solution recommended, I've found over the years I can use less than what's recommended in all the machines we've owned and this seemed like a lot to me, "just personal choice". I started the machine up and began with the runner in the kitchen, be sure to select the "Rug" power button for which floor type you'll be cleaning on. When you depress the solution release trigger two leds light up the solution path on the head and you can see the solution flowing "neat", a great way to see that the solution is coming out. While running the machine is a little heavy to run around as it cleans and vacs it really sticks to the rug and takes a little effort to move, "not bad by any means" and less than our full sized carpet cleaner. With the clear head surrounding the brush you can see the solution doing it's work, foaming up and being sucked in. I didn't pay much attention to the dirty water tank at this point, I focused on getting that carpet clean. After a good run over the kitchen runner I ran it around the tile floor around it "switching the power switch to hard floor", I could visually see the floor getting cleaner and a second quick pass after the solution application really pulled off a lot of the water leaving the floor just barely damp. Next I went over to the are rug in the dining area "breakfast nook" and started there, also setting the power switch to rug. I didn'tice the solution tank really didn't use a lot of solution and was surprised, I expected more, but the floor and runner were definitely getting enough as they were left slightly damp. After running over the throw rug in the dining are, I did the tile around it with a couple quick passes and then shut off the machine for cleaning and inspection. We were really surprised as to what came out of those rugs, the visibly were a lot cleaner, and the dirty water tank looked like a cup of hot chocolate with chunks "eww", can't believe that came out of the carpets even after going over them with the regular vac "and it's a high end popular model to boot". The water was absolutely dark, lots of what looked like mud laying in the bottom "see pic". Taking the unit apart for cleaning couldn't be easier, first just take out the water tank, dump, remove the air filter, wash out the tank assembly and set aside to dry, I also rinsed out the air filter according to instructions and set it aside to dry out. Next, cleaning the brush was easier than expected, just lift up on the back side of the cover and it pops right off, then there's a small tab on the right side of the brush marked "pull", pull up and the brush comes right out. I took that to the sink rinsed and squeezed out all the water I could and put it in the drying tray. I noticed the head and intake tube had a lot of dirt in them so I took it to the bath tub and rinsed it out and placed in the try to dry, I had actually forgotten you can use the tray to rinse the whole thing out, just used to cleaning our old carpet cleaner that way, I'll try that sometime. Oh, and the solution tank, it only took half of it to clean up those areas, wow, our other one took at least one tank "and it's bigger". So this appears really economical to run. In all I'd say this beat our other floor cleaner by simple versatility, how well it cleaned and how little of the solution it actually used. It probably doesn't get right down into the grout as well as our other one, but I'll know more as time goes on, and it's easy enough to use more often so that may be a moot point. My wife is really pleased with the outcome, some of the spots on the runner in the kitchen are now gone and it looks great. The throw rugs colors in the dining area look like new again, "didn't realize they were that dingy till after cleaning". I'll highly recommend this floor cleaner and if you have a lot of hardwood, laminate, tile and throw rugs "which we do, no carpet anywhere" then this would be a great machine for you. I did see Bissell is coming out with a area rug specific brush and have that on my want list as I think it will do an even better job on the throw rugs even though the results are already outstanding.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Does It Clean?

    Posted
    Linmk2
    • My Best Buy® MemberMember

    Does the Bissell Crosswave clean? Yes! Is it convenient? That's another story. First, lets cover the good points. Assemble is a snap, literally. From box to using the product, takes only a few minutes. The included instructions are easy to follow. The Crosswave appears to be quality constructed and is backed by a two year warranty from Bissell. Most parts are high quality plastic. The power cord's length is more than adequate to cover most large size rooms. The light weight of the device makes maneuvering easy. If your hard surface floor is free of grounded-in stains, the Crosswave does a respectable job of floor cleaning. Small debris is sucked into the machine, so sweeping before hand is not necessary. That fact is a real time saver. Now for the negatives. If your floor has a lot of grounded-in dirt, the cleaning results are not that impressive. An old fashion sponge mop does a much better job on such dirt. The cleaning head can't get very close to the baseboards. As such, there is an area about 1" wide that is not cleaned. The width of the head might be problematic. If there is a vanity or toilet near each other, the head might be too wide to fit in the space in between. Considering the price of the unit, it's surprising that the included fresh smelling washing solution is only a sample size. The washing solution is mixed with clear warm tap water in the clear water dispenser. The dispenser has markings for two sizes of rooms. Oddly, when the maximum size room is mixed, the dirty water reservoir can't handle to total clean water volume and must be emptied in the middle of cleaning! If the dirty water reservoir is not emptied, the machine will not work properly. Having to stop in the middle of a job is an inconvenience. At first blush, the Crosswave appears to save time and it does, initially. The Bissell will clean the floor without sweeping, and the floor is almost dry when the job is completed. A huge plus! It's when the job is completed the time saved is loss. The machine clean-up is laborious. The dirty water tank is well, dirty. Extremely so. The water tank must be cleaned and washed by hand. None of the parts are dishwasher safe. There is a filter that must be cleaned and it takes 24 hours to dry. The roller pad must be removed and cleaned. There are other parts that should be cleaned as well. Bottom line, the Bissell Crosswave does what it's advertised to do. It makes cleaning hard surface floors an easy task. The cleaning of the machine afterward, is it's biggest issue.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Light, works great, fast and easy to use

    Posted
    TechSavvy55Plus
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    Ok, two revelations: 1) I'm a guy. 2) I hate to clean. So, I thought the Bissell Crosswave would help me out with the second one. It vacuums and washes at the same time. It has a clean water tank, where you also add cleaning solution - Wood floor and "multi surface" versions included. "Multi Surface" includes wood, carpet, and tile - and another tank to collect the dirty solution that it sucks up. After unpacking the Crosswave, I was struck by two things: It was light for all its features and it felt very well made. As I assembled it (which literally involved pushing the handle onto the body), I was impressed that it seemed very well designed - all the buttons, latches, and parts seemed thought out to be easy to use. When I started reading the documentation, all that changed! I thought, "too much work!" Too much set up, too many rules, too much cleanup. I could've used the vacuum and a bucket and mop with less effort. But I was wrong! Here's why. It's simple to fill with water and cleaning solution. Using it was *almost* fun. It cleaned my kitchen floor, which is porcelain tile, so much faster and with so much less work than a bucket and mop. It swivels easily to get into corners and has a good long cord. @@@@@@@@ One complaint here: the cord is attached to the unit at the bottom, rather than the top and I found this to be annoying to hold the cord out of the way while sweeping. @@@@@@@ You can fill the Clean Water Tank partially or fully for small or big jobs. Since I was trying this out for the first time, I went with the small fill. I was able to clean my whole kitchen floor as well as my living room and dining room! I'm sure I could've done most of the house with a complete filling. Note: Much of my work was tile and wood floor, plus one small and one large area rug. The documentation notes that the "Rug" mode uses twice as much solution, so your mileage may vary. Also note that the clean water tank is not huge - when full, it takes about 3 1/2 cups (or about 800ml) of water and solution. So the amount of liquid in use is not a lot compared, say, to a professional wet vac rug cleaner with a multi-gallon tank. When I was finished, I noticed that the kitchen floor was almost completely dry. Much more so than when I used a bucket and mop. When I removed the dirty water tank, I was struck by HOW dirty it was. Having a dog, I was also happy to see the amount of fur it had collected. What I originally thought would be too much cleanup, turned out to be super easy and fast. Simply running the parts under warm water was all it took. Here's where the documentation failed me. It shows how to clean the dirty water tank, filter, and brush and then separately shows you how to use the included storage tray to clean the internal mechanisms and the brush (again! @@@@@@@ I think, in practice, it would be smarter to clean the brush and internals using the tray, and *then* disassemble the dirty water tank, filters, etc to clean them. Finally, remove the brush and clean it and you're done. Please note, this is not a problem with the Crosswave, but with the directions. Just use the cleaning tray first, then rinse the dirty water tank, filter, and roller. I'm not sure I'll pull this out for routine vacuuming, but I'm ready to retire my bucket and mop, and will certainly use the Crosswave when company's coming!

    I would recommend this to a friend