Customer Ratings & Reviews

Been using this for hard wood floors and the kitchen. Saves so much time and feels a lot cleaner than a mop

This thing is awesome. My dogs shed like crazy puppy fur tumble weeds constantly. It is so nice to vacuum and mop in one go around.

This is such a great vacuum/mop. It lasted about two years and then the suction started to taper off.

Bought it for hard floor cleaning and it cleans very efficiently. Must to have in your house. Cleans the carpet too.

I purchased this to be able to clean my hardwood floors and other surfaces. It does a GREAT job and worth every penny

My place is 80% Tile/Laminate and 20% Carpet. This machine handles cleaning and mopping and vacuuming all in one. Gone is my Dyson.

This has been a helpful tool in keeping my floors clean in our new construction.

Small, convenient, light, and no cord. Love it!!!!

Very easy to use. Gets around and under things easily. Wish it had more scrubbing power. Overall I really like it.

Just completed a remodel, which included hardwood and tile flooring, it performs great on both without having to stop.

I have a Great Dane puppy and hardwoods. Works great to keep my house clean even if it's just a quick clean after an accident.

Where has this been all my life!! The best investment in household cleaning I've ever made. Does it all and the first time.

It's amazing and is fundamental appliance in my home!

Let me start with something important - I really, really wanted to like this product. The ability to vacuum and clean the flooring at the same time with the same machine? What is there not to love? In practice though, there are a few things that just ruin this concept for me. Setup: getting this 11lb cleaner ready to go is pretty easy. Fill the tank with your cleaning solution, pick the beater that you are going to use (either ‘hardwood’ or ‘multi-surface’) and get started. One minor annoyance is that to get the solution container out of the unit while having the cord wrapped up, you need to very carefully maneuver the bottle between the rungs. It’s a little annoyance, but I think that we have the technology to have designed it better. Don’t expect this unit to be light on the juice either - in the box you will find two different cleaning solutions (one “hardwood” and one “multi-surface”). At 8 ounces each, I expect to be able to clean about four “small messes” as determined by the solution bottle. The side of the box advertises that this machine can be used for quick mess cleanups - their example is a bowl of spilled Cheerios with milk. Keep this in mind, I’m going to reference this later. Design wise, its pretty. Almost all surfaces are textured with a honeycomb shape and those that are not feel like high quality plastic. It uses a swivel joint between the cleaner head and the vacuum body allowing near 360-degree movement. When you first turn the machine on it just turns on the suction; the brush head is only activated when you unlock the swivel. Cleaning: my apartment has three different types of surfaces that I used to test on: carpeting, fake wood linoleum, and tile. My first test was on the tile surface - and I was thoroughly impressed. The brushes took care of the tiles and the grout - something that normally requires getting on your knees and grabbing the brush to clean by hand. Next on the list was the fake linoleum wood floor - it cleaned acceptably, but compared to grabbing my vacuum and mop, I’m not sure it was much better. Carpet cleaning performed as expected and as one would expect from any other carpet cleaner in that the carpet was slightly damp after cleaning. As a regular vacuum it performed pretty well. Seemed to pick up everything that was in front of it with ease. Speaking of which... This thing eats more cords than a bored cat. You might not need to clean up many items on the floor to work with this machine (assisted by the swivel neck on the unit), but you do need to move cables. Normally I’m pretty good missing the ones I left on the floor, but this thing had no problem snacking on two cables while I was testing it. Cleanup: this is where the concept of the cleaner quickly left a sour taste in my mouth. The unit disassembles into a number of pieces, which is good because you wouldn’t want mold forming in your appliance. This comes at a cost though - to clean it, you need to pull the following components: the carpet brush, the cover for the brush, the cleaning solution tank (and its cover), the dirty water tank, which also includes a filter, a screen for said filter, and the float. That’s eight parts. Yes, there are only a few parts, and yes, they are all mostly cleaned by a quick rinse, but there is more than that. For starters, remember that this functions as a vacuum which picks up all the debris before using the cleaning solution. Now you have debris mixed in with the dirty water and it doesn’t always want to come out easily as it is now thoroughly soaked (ew.). So, we’ve now cleaned the vacuum, lets throw it all back together! Hold up, you need to let everything air dry for 24 hours individually. Those eight components suddenly take up a lot more space as a whole. Anyway, think back to the imagery on the side of the box. You (or your child) spills a bowl of cereal and milk. Would you prefer to clean up this cleaner in addition to the mess? Or would you prefer to grab a paper towel and wipe the mess up quickly with no follow up cleaning. For what it is worth, Best Buy/Bissell provided this unit to me at no cost for a fair and honest review. As I hope you can tell, I do not let this put a bias on my reviews.

This floor cleaner works much better than another brand we had since it picks up the dirty water.

Works well on hard flooring and low pike carpet. I’ve been using it for several months now with no issues.

great cleaning, dry's fast too, thought this was a steam cleaner, still can use hot water to help clean

This machine works great and is actually fun to use. Easy to clean and well designed. Love this product!

This was a great purchase. It is easy to use and is quite efficient. Does a great job on my floors

I love this vac I have 4 little dogs and its quick and easy to use to clean up like pee messes