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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 596 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the CrossWave All-in-One Multi-Surface Cleaner's excellent cleaning performance and ease of use, finding it lightweight and effective on various floor types. However, some customers expressed concerns about the cord length and price point, while others suggested improvements to the water tank design. The cleaner's ability to handle multiple surfaces is a significant plus for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 596 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This all-in-one multi-surface floor cleaner is light enough for easy use. It ejects a small amount of liquid and then pulls it up leaving the floor almost dry, so dry time is short. Vacuum is strong. I am very pleased. My only disappointment is the scuffs do not come off the floor as I was hoping but I think with continued use they will disappear.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great multi surface vacumm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and convenient... great job mopping floors and spot cleaning rug

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Very Good Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is very good, especially for hard flooring. We use it for our hard floors and area rugs and it does a great job. We did have a small plastic piece break off of the roller cover within the first week of use. The only thing we would change is to have a vacuum hose and to make it cordless. Overall we are very pleased with this vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent on ceramic tile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing will clean the messiest tiles with ease. I have two grand daughters and they will make a mess and not tell us. We will find the liquid dried up a few hours later and break this out and the mess is gone in a second. Even after washing the floor with a spong mop it got up so much more dirt!! unbelievable and we would reccommend this to anyone who has tile floors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best way to clean tile floors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a CrossWave and used it a few times. Was nice to use but seemed like cleanup took a lot of effort. Bought a steam floor cleaner but always had to sweep floors before using so returned it and now only use CrossWave. Even if cleanup after using takes a little more time it really is much nicer to be able to clean the floor with only one pass through.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Cleans very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised on well it clean. Easy to use and store.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    excellent floor cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cleaner not knowing what to expect, never having one before. It cleans the floor so well, I will never be without one again. I have also used it on carper and it works well. I love the way it sucks up the water at the same time, leaving the floor to dry quickly. I have tile flooring. I love the way the grout is getting cleaned now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works very well...I thought I kept my floors clean but after using it I got soooo much more dirt up...I was very impressed!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bissell Cross Wave is very easy to use. Excellent on Tiles and Wood.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great for vacuuming and mopping at the same time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bissell Crosswave is by far the best product made for cleaning your floors, whether it is wood, tile, or rug. The separate tanks on this product keeps the dirty water separate from your clean water. I was amazed by how well the crosswave cleans. Just by demonstrating to two neighbors, they went out and purchased one. I absolutely love this vacuum and mopper!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best floor cleaner ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a mom of 3 boys, a dog, cat and soon a baby girl. Hair everywhere, food crumbs, dirt... this cleaner vacuums and mops in one easy swoop. My floors shine, the water it sucks up is gross. I dump it down the toilet and voila! This has been a life saver. I can't wait to clean!!! Who can truthfully say that. I recommend this to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This multi surface floor cleaner is a great product. I would have given it 5 stars except if you bump it hard on the wall or baseboard, the brush cover pops loose and makes a loud hissing noise. It does a super job on floors though. It doesn't leave a lot of water lay and dries fairly quick. Great product for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Above average floor cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum does an excellent job of cleaning both hardwood and carpet flooring. Cleaning the unit is a chore, but all in all i give it 4 out of 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great for cleaning everyday dirty floors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the cleaner does a great job cleaning up the wood, vinyl and tile floors. Picks up all the pet hair and dust. Only thing is it does not clean up stuck on stains very well. It does clean the floor just leaves spots that are sticky. It is also a bit heavy. Other than that it is a great floor cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this vacuum and it worked great on my floors. The only problem I had with it was that I had to clean it everytime I used it. I did not have time to do this everyday so I returned it :/ Other than that, it cleaned my floors amazingly!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great tool for hard wood floors.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The CrossWave is easy to use and does a great job .

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great 4 liquid n dirt spills one stop shop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dog threw up n we all know usually theres some chunks well it didnt matter with this product!! It sucked up the slimmy puke n also sucked up the solids at same time!! Try it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    great for vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is really easy to use and it cleans very well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how well it cleans, so easy to use. Glad I got it.

    I would recommend this to a friend
  • Cons mentioned:
    Cord length

    Rated 5 out of 5 stars

    Does what it is supposed to do and does it well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this vacuum/floor cleaner on both hardwood and area rugs and it works great. The only two complaints are that you cannot get all the way to the edges due to the size of the brush housing, and the cord is shorter than expected. Despite these two issues I still give it 5 stars because it works so well and it's easy to maintain.

    I would recommend this to a friend
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