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BISSELL - CrossWave All-in-One Multi-Surface Cleaner - White/Titanium/Cha Cha Lime-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 515 reviews

94%
would recommend to a friend

Pros

Cons

  • It did a nice job on the tile/wood floors, but on dirty carpets it was just ok; I didnt think it would great the deep ground in dirt out, but it did vacuum up the loose dirt nicely, and all in all, its a nice machine, as long as you dont expect it to get up "hard core" ground in dirt!wase4711
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Customer ratings & reviews

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  • Rating: 4 out of 5 stars

    Light, works great, fast and easy to use

    Posted
    TechSavvy55Plus
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    Ok, two revelations: 1) I’m a guy. 2) I hate to clean. So, I thought the Bissell Crosswave would help me out with the second one. It vacuums and washes at the same time. It has a clean water tank, where you also add cleaning solution — Wood floor and “multi surface” versions included. “Multi Surface” includes wood, carpet, and tile — and another tank to collect the dirty solution that it sucks up. After unpacking the Crosswave, I was struck by two things: It was light for all its features and it felt very well made. As I assembled it (which literally involved pushing the handle onto the body), I was impressed that it seemed very well designed — all the buttons, latches, and parts seemed thought out to be easy to use. When I started reading the documentation, all that changed! I thought, “too much work!” Too much set up, too many rules, too much cleanup. I could’ve used the vacuum and a bucket and mop with less effort. But I was wrong! Here’s why. It’s simple to fill with water and cleaning solution. Using it was *almost* fun. It cleaned my kitchen floor, which is porcelain tile, so much faster and with so much less work than a bucket and mop. It swivels easily to get into corners and has a good long cord. (One complaint here: the cord is attached to the unit at the bottom, rather than the top and I found this to be annoying to hold the cord out of the way while sweeping.) You can fill the Clean Water Tank partially or fully for small or big jobs. Since I was trying this out for the first time, I went with the small fill. I was able to clean my whole kitchen floor as well as my living room and dining room! I’m sure I could have done most of the house with a complete filling. Note: Much of my work was tile and wood floor, plus one small and one large area rug. The documentation notes that the “Rug” mode uses twice as much solution, so your mileage may vary. Also note that the clean water tank is not huge — when full, it takes about 3 1/2 cups (or about 800ml) of water and solution. So the amount of liquid in use is not a lot compared, say, to a professional wet vac rug cleaner with a multi-gallon tank. When I was finished, I noticed that the kitchen floor was almost completely dry. Much more so than when I used a bucket and mop. When I removed the dirty water tank, I was struck by HOW dirty it was. Having a dog, I was also happy to see the amount of fur it had collected. What I originally thought would be too much cleanup, turned out to be super easy and fast. Simply running the parts under warm water was all it took. Here’s where the documentation failed me. It shows how to clean the dirty water tank, filter, and brush and then separately shows you how to use the included storage tray to clean the internal mechanisms and the brush (again!) I think, in practice, it would be smarter to clean the brush and internals using the tray, and *then* disassemble the dirty water tank, filters, etc to clean them. Finally, remove the brush and clean it and you’re done. Please note, this is not a problem with the Crosswave, but with the directions. Just use the cleaning tray first, then rinse the dirty water tank, filter, and roller. I’m not sure I’ll pull this out for routine vacuuming, but I’m ready to retire my bucket and mop, and will certainly use the Crosswave when company’s coming!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nifty little machine for hard floor cleaning

    Posted
    BillFromKC
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    Disclaimer - I was given this product in exchange to test it for a fair and honest review. The TL;DR (or short) version: I think the Bissell CrossWave is the ultimate hard surface cleaning machine. While it's marketing material claims it will clean any flooring surface, I felt it excelled with hardwood, tile, linoleum, and even bare cement, but came up short with carpet. It's easy to set up and easy to clean after use - no tools required in either case. It has a lot of nice touches that make it a good all-around cleaning machine. There are a couple of weak spots that come from what I feel is a design flaw, but otherwise it's a solid way to cut down on the amount of time one spends on floor care. The long version: The Bissell CrossWave is the floor care machine I've been waiting for for years. It's a great way to vacuum and "power mop" your floors at the same time, and - in my case, at least - extract an unexpected amount of filth from your floors. In terms of unboxing and initial setup, it couldn't have been easier. The CrossWave comes mostly assembled - just insert the handle, assemble the storage tray, mix up a container of solution, and plug it in. You're ready to go at that point. Other things that come in the box are cleaning solutions for hardwood floors and general purpose usage, a second hard surface/carpet combination brush (one comes preinstalled in the unit), and a wood floor brush. Disassembly of the CrossWave for cleaning the unit is just as simple as the initial assembly is - the dirty water and debris collection bin pops out once you hit a button and the clear roller brush cover and the roller brush pop out the front of the unit with ease. Did I mention you don't need tools to assemble this machine? Using it is also simple. The handle has three controls on it - a trigger to dispense cleaning solution, and mode buttons for carpet and hard surface that double as the machine's power buttons. Press them to power the unit up or switch modes; a bright white LED in each button indicates which mode is active. Press the active mode button again to power it off. The only difference between the two modes, btw - carpet mode dispenses cleaning solution twice as fast as hard surface mode does. To activate the roller brush, tilt the unit back; tilt it forward to turn the roller brush off. When it comes to cleaning performance, its hard surface cleaning amazed me. It's performance on carpet was adequate, but not enough to wow me. I started on ceramic tile using the combo brush and general purpose cleaner. Not only did it get dirt off my kitchen floor that I didn't know was there, but now I know where all my scratched and cracked tiles are. I also used it to clean the area where my stove sits, and it got things off the floor that I'd normally need some sort of scraper to get. I then moved to hardwood, using the same brush and cleaner since this was about getting the floors cleaned. Even with the standard cleaner, I noticed my flooring didn't look as dull. It also managed to get drywall dust off the floor that didn't come up during either regular moping or while using a disposable wet pad mop. I then tried carpet, again with the same cleaner and brush combination. I was disappointed that it didn't do much for an old stain that normally sits under a chair, but I did find that fresh spills come right out with ease. Finally, I took it to my basement to clean some old, abused linoleum. While it didn't make it look brand new, a few passes with the cleaner did bring back some of the original shine this tile had. The one thing all the hard surfaces had in common was the amount of filth I got off of them. The wastewater was definitely filthy, as evidenced by the fact that it was grey and you couldn't see through it. From both the tile and hardwood floors, there was also sediment that collected in the bottom of the wastewater container. The water from the carpet was also a little grey, but not nearly as filthy as the water from the hard surfaces. The CrossWave does have a lot of positives going for it. The aforementioned tool-less assembly and disassembly makes cleanup easy. Roller brushes are dead simple to swap. The cleaning solution container has markings on it to make mixing solution painless. The unit also has an LED headlight on it that activates while you're dispensing solution. The biggest positive, however, is the hard surface cleaning performance. You even don't need to vacuum while you use it to clean floors. There are a few negatives though. Personally, I think the power cord is a little short; my living room is 16x20, my kitchen is 12x5x25, and I had to move where it was plugged in in both rooms in order to completely clean them both completely. The carpet cleaning performance is okay with fresh spots but it lacks the ummph to clean older spots. Also, the way the filter assembly is designed, some dry debris does get caught in the pre-filter; however, the pre-filter is at least designed to be cleaned every time. Also, on the roller brushes, I do understand the pull tab side will never be flush with the edge, but that doesn't mean the unit can't be redesigned where the drive side of the roller brush can approach the edge of the brush roll housing. While it does get close to edges, there's still a small gap between the wall and where it cleans. All in all, I thought the CrossWave was a very solid idea and an even more solid execution. Being able to vacuum and "power mop" at the same time cut my kitchen floor cleaning time down by at least 33%, if not more. The job it did on my hardwood was great, and the amount of filth it got off my floor makes me wonder how I ever thought the floors were clean before using this machine. At it's recommended price point, I can happily recommend the CrossWave to anyone who has a lot of hard surface flooring, hates traditional mopping as much as I do, and finds that wet pad mops don't work as well as advertised.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Better than expected

    Posted
    Beradon
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    I would like to preface this with the statement that I used this in the absolute worst possible scenario in order to see how effective it really is. I have to say I was pleasantly surprised. Bissell has made a lightweight hard floor and rug cleaner (read: not carpet). It's both easy to use and pretty decent at what it does, with only a few minor gripes. To begin, I used this on carpet, which I understand is not its intended use, but I did it for a reason. First, it was the messiest area I could find, second, I wanted to see just how far I could push it. I have to say it fared far better than expected. The other reason I didn't use it on hard floors is because my hardwood is currently being installed and was not ready for me to try this on, so unfortunately I cannot speak to the effectiveness on wood, though I do have some concerns with voiding the warranty and such as most wood flooring does not want you to use liquid unless in the most dire of circumstances. It cleans well, as you can see in the pictures, this is an area that has experienced numerous spills and has been mostly ignored because of its location (basement... out of sight, out of mind). Again, this is carpet and not an area rug or hard floor as the machine is designed for, so the fact that it is not perfect is to be expected. That said though, the few gripes I do have are these. Pushing the unit is more difficult than you'd expect. Sure on hard floors it is fine, but even on an area rug it takes a bit more effort than I feel it should. Bigger wheels might have helped with that. Second, the directions for use, and specifically, for the different brushes that are included are lacking. I had to read the side of the box to figure out which brush was for the rug and which was for the hard floors/wood. There is also almost no information on usage of it on wood. Third, it goes through formula faster than I would have hoped, despite what the limited directions do say. This may be because I was on carpet rather than the intended material, however I cannot see getting 700 sqft out of the full cleaning tank. I used it on the pictured area and a few other small areas (of different floor types), but nowhere near 700 sqft worth of area. Finally, it is nice that it comes with a stand so you aren't sitting the wet unit on your now-clean floors, but the roller holder on the side sits over the edge, and if they are indeed wet they will just drip on the clean floors since they are not held very securely. All in all, used in the correct way, I would say this is a very good unit, just don't plan on using it in a manner that was no intended or it will fall short.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Gets better as you do

    Posted
    phoenixfta
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    It's hard to get excited about a vacuum or a mop, so I was intrigued by the prospect of a wet/dry solution for my 900 s.f. apartment. I have pergo-type "wood" and sheet vinyl floors with an area rug. All of the areas had some deeply ingrained soiling. I was impressed by the packaging and easy-to-follow instructions. It takes a few minutes to assemble and comes with a handy little base for upright storage (and to prevent a damp roller from staining your floor). Two bottles of cleaning solution for different flooring are provided, along with three reusable rollers. There's a cool led light that highlights the flow of fluids when you pull the trigger. The light also helps you see the dispersion into dark corners. My floors, particularly in the kitchen, were badly neglected. At first I was frustrated with the lack of thorough cleaning. It took a few passes until I realized that the correct process for really dirty areas was to: 1- Vacuum only 2- Spray 3- Vacuum and spray 4- Vacuum to dry It's much easier and less time-consuming than it sounds. My only gripe is that the roller can only get so close to the base of your wall, so if you have accumulation the vacuum didn't suck up, a quick wipe of the wetted area is necessary. The unit is relatively light, but has a nice heft to stay on the floor and feel like a quality product. My diminutive girlfriend took a shot and was really impressed. She commented on the rotating head connection that allows you to easily negotiate a back-and-forth motion like when painting properly (to partially overlap coverage). We were able to clean the entire apartment on a single filling of the water container. I'd say it uses 1/4 of the cleaning solution provided. By the way, use the wood solution for fake wood floors! When it was said and done, our floors looked like new again. Cleanup is easy. Empty and rinse the soiled water container. (This is a super cool feature, the clean water stays clean and the dirty is separate. It's easy to see the fruits of your labor. Rinse the rollers just like you would a paint roller. Place the products on the stand and air dry. Overall, this is a really nice product for regular cleaning. It's so easy to use you won't mind pulling it out for either a spill or after the weekend.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great, but room for improvement

    Posted
    ryanmcv
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    Right off the bat, some assembly is required. Luckily, the directions are to-the-point and anyone should be able to assemble the product without assistance. Once assembled, the CrossWave is lightweight and should store nicely into a closet -- it doesn't take up much space. Preparing the CrossWave for use is pretty easy. There are marks on the water tank showing you how much cleaning solution and water you need to add. I tested out the CrossWave in my 900 sq. ft. apartment, which is entirely laminate flooring (with the exception of the bedroom). I have an area rug in the living room near my sofa. Laminate floor: I first used the CrossWave in my kitchen and entry areas. It really excelled here. It rolls and swivels easily and nicely glides across the floor. The machine recovered water fairly quickly and left the floor dry in a short period of time. However, I had a few sticky spots on my kitchen floor that the machine did not completely remove after the first pass. I had to go over those spots three times before they were completely gone. On the other hand, the CrossWave did a great job of removing dust and small particles on the laminate floor. Area rug: Moving the CrossWave across the area rug was a chore, to say the least. Be prepared for a workout. Water recovery was not great. The rug was still very damp almost an hour after cleaning. Even so, I didn't notice much of difference on the area of the rug that I cleaned with the CrossWave. Maybe I need a dirtier rug to test with, but it seems that the machine is really designed with hard surfaces in mind. Bedroom carpet: I vacuumed half of my bedroom with my regular vacuum (a Hoover) and the other half with the CrossWave. Simply put, the CrossWave captured maybe half of what the Hoover captured. It gets the job done for small surface debris, but don't count on this to remove copious amount of dust and pet hair from your carpets. Other thoughts: - Uses water and cleaning solution very quickly. Even in my small apartment I had to refill the tank before I could clean all of the laminate flooring. - Relatively short cord. Compared to my vacuum which can reach almost my entire apartment, I had to unplug/replug the cord on the CrossWave almost 4 times to reach every area. - No headlight on the front of the unit. Makes it harder to clean under and around furniture. Overall, the CrossWave is a good solution for cleaning hard floors, but it falls short in its other features. If your house or apartment had a lot of rooms with hard floors, then give this a look. Compared to the Swiffer WetJet that I was using, this is in a whole new league.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good mop, decent vacuum, some issues

    Posted
    NJRY
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    Overall, the Bissell Crosswave is a decent product- very easy assembly, simple design, and for the most part it does its job well. I used this upright on my kitchen floor (porcelain), living room hardwood floor, and on a large area rug. The instructions are easy to follow, and it's nice to have the simple, quick tutorials stickered right on the machine. I didn't like the heavy extension cord which constantly got tangled and in the way of performing the job, though it was effectively long enough to not worry about replugging during use. One thing that seemed to be an issue was the position of the buttons seemed to cause accidental presses which would turn the vacuum off, something I found to be inconvenient. I did like the light at the front of the vacuum which I found helpful in darker areas of the house. The turning angles were passable, though I do have another vacuum that drops much lower and turns at a much more pronounced angle than this, so it is somewhat disappointing on that front. Also of note is that this machine does not come with any accessories or hose extensions- it is simply a vacuum/floor cleaner. The results of the vacuum looked great. The kitchen and hardwood were noticeably clean and after using it three times over a period of three weeks in these specific areas, I'm happy with the result. The area rug also turned out surprisingly well for a multisurface machine. The vacuum comes with a couple of different cleaning solutions for different surfaces, and they do not look too expensive to worry about repurchases. However, I think a good homemade soap/water solution will do the job fine. The vacuum side of the machine was passable. It needs a few rollovers to get to some floor dirt, and it needs more than a few for the carpet. I wouldn't recommend this for its vacuum functions, but it's nice to be able to suck up the grime and dirt after breaking it down with the cleaning solutions, which I'm sure is its primary function. The vacuum comes with a plastic stand that looks useless, but it serves an interesting purpose during cleaning of the machine. Cleanup is very easy, but there are instructions provided to guide you through the process. Overall, the size and handle of the vacuum is comparable to most market vacs, and its lack of extensions or mechanical trivialities makes it very simple to use. The floor washing aspect is the prize of the machine, while the vacuum portion is more of an afterthought. Full disclosure, I received this product to provide a fair, unbiased review with my honest opinion.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    The "Wave" of the Future...

    Posted
    TheTechNugget
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    The Bissell Crosswave is an interesting combination of a mop, a broom, and a vacuum. Use it if you want to easily be rid of dust, crumbs, and dirt spots on any kind of hard floor or rug. There doesn’t seem to be a product on the market quite like this one. Assembly: I hate trying to assemble and use any household appliances. I feel like they should be idiot-proof, but somehow they always pull one over on me and the pictures/instructions are never helpful. That is not the case with the Bissell Crosswave. It was easy to assemble, all the parts went together in a way that made sense, and there was no unnecessary strength needed to snap anything into place. Cleaning: To test the cleaning capabilities, I tested the Bissell Crosswave on five different surfaces. Linoleum kitchen floor, ceramic tile bathroom floor, wood dining room floor: It glided effortlessly across the floor and easily picked up crumbs, dust, and dirt spots. The swivel design made it easy to maneuver. The cleaning solution provided and used in the Bissell Crosswave left a clean smelling floor (thankfully not overbearing, just fresh) and I do have to say the surfaces looked a bit brighter too. These surfaces dried rather quickly - which is rather important when you have a house full of family that doesn’t always want to stay in one room! My only complaint about cleaning these surfaces was that the Bissell Crosswave could not reach the very edge of the floor - there was still visible dirt at the edge of the molding. Small rug and small area of berber carpet: It did pick up the dirt and hair, however, it was not as easy of a task on the rug. The vacuum suction kept folding up the rug when I tried to do the edges, so that was a bit frustrating. The carpet looked slightly brighter after it dried. Both surfaces dried fully in about 4-5 hours. Disassembly: The Bissell Crosswave was fairly easy to clean. The removable parts are easy to open/disassemble, and all you need to do is run some soapy water on them and let them dry. The instructions say to let the parts dry for 24 hours, which was fine, except for the floor brush. The brush wasn’t completely dry for about 3-4 days. If you want an easier way to mop then you should definitely use this. I wouldn’t replace my broom with this - it is far too much effort to go though using the cleaning solution, rinsing out the parts, and leaving it out to dry, just to be rid of some crumbs. But, it’s much more convenient than bringing out the mop and the bucket and having to ring the mop out and scrub the floor. The Bissell Crosswave gets rid of dirt effortlessly. Overall, I would say the Bissell Crosswave is a quality product and I would recommend to use it. It’s a bit pricy for an upgrade to your mop, but if you want to treat yourself to some convenience I say go ahead!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for cleaning hard floors

    Posted
    Alex
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    I have used this product to clean tile, linoleum and some small areas of carpet, and it has definitely met my expectations. Lets start from the beginning: Whats in the box: The cleaner (obviously), 3 brushrolls (2 multipurpose for all floor types including carpet, and a wood floor brush), multi purpose cleaner, hardwood cleaner, and a nifty tray that the device sits on while its drying so your floor doesn't get wet. Build quality: Pretty good. The cleaner feels well built while using it, and the tanks and brush is very easy to remove to clean. Has separate tanks for cleaning solution, and dirty water. Also, to clean the brush it is very easy to remove, no tools needed. Use: The cleaner has 2 modes, hard surface and carpet. The only difference between the two that I can tell is the amount of cleaning liquid that it dispenses while cleaning. I don't have hardwood, so I can't comment on the cleaning power of that. The way this device works is a hybrid of carpet cleaner and vacuum. Unlike a traditional carpet cleaner though, this cleaner sprays cleaning solution on the top of the brush, not directly on the floor. This way, the floor does not get unnecessarily wet, allowing it to dry much faster. You simply turn on the cleaner by pressing the hard floor or carpet button on the handle, and squeeze the trigger to get fluid moving. You then simply "vacuum" the floor while holding the trigger down. If you want, you can let go of the trigger and give the floor another pass to aid in drying time. Thats about it, very simple to use. Cleaning after use: With a cleaner like this, expect things to get gross and dirty in a hurry. I cleaned my tile floors that appeared to be clean, and when I emptied dirty water tank, it was pretty much black. Plan to clean this after every use, otherwise it will get incredibly dirty very quickly. I used the sink with a spray head in my laundry room, and it took me just a couple minutes to disassemble and clean. Easy, but dirty (have you cleaned a carpet cleaner before? This is like that) So, how did it clean? quite well! My floor felt freshly mopped, but they were dry almost instantly, and I did have the mess of water on my baseboards that mopping can give you. I also didn't have to lug around a bucket and wet mop either. I have used this to get out some pet stains (IE cat hairball) off of a rug, and this worked wonderfully, though do not expect to use this to shampoo an entire carpet, it just isn't built for it. Overall: Works very well, and is easy to use. It is a pain to clean though, but any carpet shampooer out there is a pain to clean as well.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Better on tile/hard wood than rugs/carpet

    Posted
    abl001
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    This All-in-One surface cleaner would come in pretty handy if you have a large (or small) area of hard surfaces that you want to clean, but don't want to drag around the mop and bucket. I found it did a nice job of picking up debris on my tile floor and even on the wood floor. It cleaned like a mop would without quite the amount of liquid left on the surface. This prevented streaking or those nasty water marks left behind. I didn't care for this product to use on rugs. I found that my regular portable vacuum did a better job, particularly when it came to suction. It took several runs to get some of the debris. Also, I couldn't tell that the cleaning solution did anything for the carpet other than make it slightly damp and smell a little better, but who is sniffing their carpet anyway!? One last thing, it is pretty hard to push on an area rug--a lot harder than my other vacuums. The water/cleaner reservoir was sufficient for most small/medium sized jobs. You could probably get 2-3 (maybe 4) rooms out of it depending on how heavy you used the solution. I did like that this product allowed you to control the amount of cleaning solution rather than have a continuous flow. The dirty water reservoir was more than sufficient in size. Cleaning wasn't pleasant but I guess it never is. In summary, I think this is a good product if you want to get rid of the old mop and bucket, but want something more than a Swifter with a battery and sponge. Pros: -Versatile -Suction -User controlled amount of cleaning solution Cons: -Price compared to some other products on the market. -Heavier than expected -Swivel steering becomes pretty useless on hardwood once the floor is wet. -Sometimes debris will build up on the cleaning brush and get left behind in a glob. It usually picked it back up if you made another pass at it. -Hard to push on area rugs.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent on Tiles and Wood

    Posted
    jailoliv
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    First off, my review is based in part on my wife's feedback. We have a 2600 sq ft house with eramic tiles in the kitchen and bathrooms, hard wood in the living room and carpet in the bedrooms. Be it because she's naturally more pessimistic than I am or because she's had bad experience with this type of product before, my wife was very skeptical that this would do a good job. However, after trying it she called me very excited to tell me that she had never seen the kitchen tiles so clean since the house was built in 2007. I could hardly believe she was actually excited about it but when I saw it I was also impressed. The result on the hardwood floor was also very similar. Her only complaint was that she had to replace the water in the dirty water tank more often than expected. There is a line on the tank that shows how much dirty water it can hold before it needs to be emptied but it actually forces you to do it before it reaches that line. It is very light - that's my wife's words again and I don't hear that very often. So far everything was mostly perfect but then she tried to clean the rug. It did not feel as light anymore despite the fact that she had waited until she was full of energy to try it. It was not extremely heavy but suction on the rug required more muscles from her arms. No big deal though. She was not unhappy with the result although she emphasized that it was ok for carpets and rugs, as long as you don't expect professional cleaning from it. She was a bit concerned that the rug felt somewhat wet but she noticed that it was not too bad. She is genuily happy with what it does. Pros: Great on ceramic tiles, very good on hardwood floors and ok on rugs. Mostly very light. Cons: Need to empty dirty tank more than expected. A bit heavy on rugs and carpet. Cleaning solution may go very fast but not necessarily to be blamed on the Bissel Crosswave Summary: A must have for most jobs if you don't expect professional cleaning results on carpets/rugs that are not cleaned frequently.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Finally! Mop and vacuum in one

    Posted
    Mer4343
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    We have a cat and two dogs, and the the absolute darkest shade of wood floors offered. They show every paw print, slobber mark, and furry tumbleweed that lands on them. We also have a twice monthly housekeeper and a robot vac. We thought the robot would do the job in between cleanings, but w stop have to mop after it runs through and there are inevitably furballs pushed into corners that make it a mess. Enter Crosswave. Wow. I figured it would be okay, like a motorized wet jet. Nope, this thing has terrific suction! I was not expecting that at all. It sucked up fur, food, dust, and litter all the way to the base boards,AND left the floor clean at the same time. My wife and I both saw the results and said, " That's the dream!" Set up is simple, just follow the quick guide. Cleaning is much easier than I thought due to the removable cover on the head of the unit. The front racks are handy and necessary. The only flaw I see is in the design of the handle. I accidentally hit the switch a few times and turned the unit off. Easy enough to hit again and turn on, but that could be moved down the handle just a bit to prevent it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A Good Product

    Posted
    Cas25
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    When I received this item in the mail I was unsure whether it would be worth using often. I have mostly hardwood floors in my house, with carpet in only two rooms of the house. However, my vacuum cleaner was starting to go and I thought it would be nice to have a vacuum cleaner for the two carpeted rooms and then be able to use the same product for my hardwood floors. I have to say I am quite impressed with the product. The vacuum cleaner works great, it is easy to set up, and I especially like that it keeps the dirty water and the clean water separate. It is essentially, though, that you clean the parts every time you use the product. I was appalled at what the vacuum cleaner picked up the first time I used it. It was mostly hair or fur from the dog but there was a lot of it. However, clearly the vacuum picks up every little thing. I rated this as a 4 instead of a 5 because the normal extensions I am used to from a regular vacuum cleaner are not available. So cleaning some areas is a little harder. And it is necessary to use either the hand vacuum cleaner or the Swiffer mop (depending on which room I am cleaning) to get those hard to reach corners. Overall, though, it is a good product and I would definitely recommend it. Also, it wasn't very hard to set up at all, which I really appreciate.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Time-Saving Cleaner

    Posted
    dustinw
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    While there is a slight learning curve to using the CrossWave for the first time, it proves it's value. My wife and I consider ourselves pretty clean people, and were anxious to give the CrossWave a test. With a fairly large amount of hardwood floors throughout our house, we were happy to find an alternative to the vacuuming/mopping that were currently do. The CrossWave did a great job of cleaning and finding dirt on our hardwood floors and tile. We were pretty impressed with the amount of dirt that was in the water when we were finished. If we had one complaint, it would be the lack of an extension-style hose. It would be an almost perfect replacement for the vacuum and mop, if it could also be used to get the corners/tops of the baseboards that we usually clean with the vacuum. Pros: Great work at cleaning the floors. Worked well, and cleanup isn't much work. Cons: Would like to have a hose-type of attachment.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great product but with a few minor gripes

    Posted
    psyclopps
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus Member
    • Top 1000 ContributorTop 1000 Contributor

    I received this product which I could really use due to my purchase of a new house with hard wood floors. First and foremost, the largest benefit of this product is that if vacuums and washes multiple surfaces from hard wood floors to rugs. I had a problem with the product I received; it comes with two samples of hard wood floor solution and multi surface solution. My multi surface solution was empty and it looks like it spilled on the documentation so I had to figure a few things out in assembly since most of the documentation was unreadable. After figuring out the product, it was pretty straight forward assembly. The product looks very nice and modern. The tank has different fill levels for small floors or large floors. You have to remember to prime the solution each use. My main gripe is that the unit has a small cleaning head so it takes a while to go over the floor but this is not a huge deal, I would have added some width to the vacuum though. It comes with two multi surface heads and a hard wood floor head as well. I guess this is explained in the documentation but I did not know this due to my previous issue. I would recommend buying a bottle or two of solution with this product since the samples that come with it will not last long, especially if you have a large floor, maybe one or two uses. Overall, a great purchased that I would definitely buy, my issues with the product are minor and it actually solves a problem (less vacuums for each surface).

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Reasonable general mopper

    Posted
    PhilGA
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Member

    This review is based on my receiving a unit from Best Buy at no cost to me. Overall, this is a reasonable product. Starting with the shipping carton, I appreciated that when opening from the top that there was a diagram of all included parts. There weren't many parts, and it was easy to get the device together. Now, I like Pine-Sol, and while this usage isn't strictly supported, I did it anyway. It actually worked well. In fact, the only issue was in making sure the feeder reservoir didn't clog the intake with too much foam. Other than that, the mopping worked well. Essentially, this is a mini Shop-Vac, in that it sucks up both dry and wet simultaneously. I really liked the fact that there was virtually no standing water on my floors after use. So far, I've only had one run with it, but believe it's a keeper, and super-simple to mop. Frankly, I wouldn't pay $250 for the machine; I'd recommend something south of $200. But, all in all, it's a reasonable machine, even light enough to do stairs.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent and easy to use floor cleaner

    Posted
    MFamily
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus Member

    Pretty impressive multi-floor type cleaner. Easy to set up as there are only a few parts to put together. Instructions are easy to follow and understand. The floor cleaner that comes with the device seems to work very well and it dries really fast with no residue. I like that it vacuums while it cleans. It is lightweight and easy to maneuver around while cleaning. It is a little loud but that was kind of expected as it is a vacuum. I gave it four stars only because of cleanup. While it is easy to take apart, there are a few things you need to disassemble in order to clean it properly after using. Also, it is not as simple as pouring the cleaned up waste down the drain because it is a vacuum as well as a floor cleaner. Meaning if you didn't sweep before cleaning it will vacuum all of the debris off of the floor. While this is nice, it makes it a little messy when cleaning as you are pouring out hair, leaves, etc... when dumping out the container.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy to use, harder to clean

    Posted
    Beuge
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus Member

    The Bissell CrossWave is very easy to use and good at its job with only one minor hangup. Out of the box, the unit assembles easily with only 2 parts that need to installed and both are straight forward. The unit is well marked and the directions are clear and easy to understand, making it so you can be cleaning within minutes. Performance is also very good. Floors are very clean, with even stubborn messes effortlessly removed, and residual moisture dries up quickly. And it's not overly loud. The only hangup is cleaning the unit after use. While it disassembles without tools very easily, deciding how to clean out the waste tank is problematic. If you do not pre-vacuum the floor, you'll find a mix of dirty waste water along with hair, leaves, etc that cannot be poured down the drain as easily as the instructions make it seam.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I'm loving my bissell crosswave!!

    Posted
    txmom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I love my Bissell crosswave. It cleans really well. I use it on my porcelain tile floors. The floors feel so much cleaner than when I used my floor mop. It cleans like a vacuum in the fact that it doesn't clean up close to the baseboards. It leaves a couple of inches uncleaned. The clean up is a bit messy. It has a few flaws but because it cleans so well I over look the flaws. It also cuts down my cleaning time. It dries some as you mop so the dry time is really fast. This is something I can use to clean my floor right before company comes over. This is one of the things I love the most. It vacuums, mops and dries (somewhat) all in one stroke! It's amazing! I no longer have to vacuum or sweep then mop. No more mop bucket either. I could go on and on about this thing all day. Once you start noticing a different sound from the machine or it looks like it's not cleaning anymore, it's time to add more cleaner or empty the used water reservoir. That's something I found out on my own. The booklet that came with it didn't have very many instructions or how to's. I do still wonder if I can use other cleaners than just the Bissell crosswave cleaner. I like the cleaner but it gets a little expensive. I would defiantly recommend this product!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    lightweight, easy to use combo

    Posted
    bd43274
    • Tech Insider NetworkTech Insider Network

    The Bissell Crosswave 1785 series did a good job combining my usual 2-step process of vacuuming before I mop into just one lightweight, easy to set-up and use piece of equipment. Out of the box, the Crosswave was very easy to assemble and I appreciated the clear, concise user guide that allowed me to get through assembly, use, and clean up without needing any help. Likes: 1. Lighweight 2. Maneuverability (dare I say, it was easier to maneuver than my Dyson ball vacuum. I’m sure most of that has to do with their differences in weight) 3. Did not overly saturate the tile being cleaned 4. Vacuum aspect picked up debris in the corners and along baseboards 5. Spot cleaned a small stain on carpet (using “area rug” setting) well 6. Easy to clean 7. Nice storage tray to prevent water leaking onto floor between use (have a carpet steam cleaner that always leaves water on the closet floor we store it in and I hate that.) Dislikes: 1. Did not pick up/clean a sticky spot on tile very well 2. Not sure how it would clean a big stuck-on mess 3. Had to refill water/formula in clean water tank ½ way through cleaning job, though area was less than 350 square feet.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Effective Time Saver

    Posted
    Birby
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Member

    Overall the Bissell Cross Wave is a great machine. It is easy to assemble and use. It does a good job with mildly soiled hard surfaces and carpets. It is very lightweight and easy to maneuver. It leaves hard surfaces much drier than conventional mopping. It is fairly easy to clean the machine after each use. I love not having to vacuum prior to mopping. It does have a powerful suction. It truly is a timesaver to be able to go from surface to surface without changing a thing and to combine vacuuming and mopping all in one action. There a few disappointments. It does not "scrub" well so any heavily soiled or sticky areas on hard surfaces need to either be done by hand or pre-treated. It doesn't reach under the cabinets or dishwasher well and I needed to do those areas by hand. It is also a bit loud. Overall, it did a good job and certainly is a time saver.

    I would recommend this to a friend