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Customer Ratings & Reviews

Your price for this item is $15.99

Customer reviews

Rating 4.2 out of 5 stars with 21 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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67%would recommend to a friend

Customers are saying

Customers commend the Crosswave Area Rug Brush Roll for its effectiveness in cleaning area rugs. They appreciate how well the brush works as designed and its efficiency in removing dog hair. This brush is considered a must-have for cleaning area rugs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 21 reviews
  • Pros mentioned:
    Cleaning

    Rated 4 out of 5 stars

    Worked OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked ok. It didn’t really like a slightly plush carpet. I believe the Crosswave is at its best working on hard floors and very flat rugs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tool! It really gets in there and cleans. Only drawback is the dog hair collection filled up quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Bissell

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacums very well. This will pick up anything you have in the floor.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning, Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really gets the rugs clean! Also easy to clean after use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product for your area rugs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to swap out from your regular brush. Works great, does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Needed for area rugs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if you have the multipurpose brush roll that came with the Crosswave, it is worth picking up the area rug brushroll. You can actually see the cleaning happening with this roll in a way that the multipurpose doesn't do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bissell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confusing! Didn't know it wasn't for Bissell CrossWave Max

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 4 out of 5 stars

    Nice tool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition for your CrossWave. Helps bring that dirt to the surface

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Bissell rug roll

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service. Easy to change the area rug brush roll.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    good addition for Bissell Crosswave

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a nice addition to my Bissell Crosswave. I haven't used it but a couple times but does a decent cleaning job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Area Rug Bonus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brush is a must have for cleaning area rugs. It will pull up all of the excess carpet fibers so cleanup is a little messier but the results are amazing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does not fit the Bissell Crosswave Cordless Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am only giving this 3 stars because this does not fit the Bissell Crosswave Max Cordless. I was very bummed to receive this and does not fit, because I need this for our rug

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attachment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attachment is the best addition to cleaner and very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great carpet brush

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brush picks up so much debri from the rugs. I

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Potentially Bad Batch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this so I could do some deeper cleaning. Well unfortunately, unlike the multi-purpose brush that came with the crosswave, this brush did not spin "freely" where the shaft meets the ends. I was concerned there would be excess friction as the brush was spinning, so wrote Bissel asking if there was anything I could do. They simply sent me another brush, and it didn't have that problem. I'd urge anyone buying this item to make sure the brush is able to rotate with zero friction - any at all could cause temperatures to get pretty high at the ends, or cause unnecessary strain on the belt. This could have been a bad batch - just be sure to check. I couldn't not bring it back to BestBuy sadly, as Covid hit shortly after purchasing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Brush

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brush works good on my shag area rugs. Lasts a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for rugs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It got tons of dog hair out of our rug. Awesome product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement brush for bissel.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement brush for unit. i ordered it with Bissel have not had to replace it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective and helpful brush

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brush works well as designed. We feel it was a good purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy needs to step up its customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the wrong item. Best Buy gave me 45 minutes of crap about refunding my money. The brush that was sent to me was about an inch too long for my cross wave. I had no way to know that without removing the product from its packaging. I am not Clark Kent. I dealt with three different Best Buy employees until you allowed a refund. I seriously doubt I will do further business with your firm. The star rating I gave you is correct, not an omission.

    No, I would not recommend this to a friend