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Customer Ratings & Reviews

BISSELL - CrossWave Pet Pro All-in-One Multi-Surface Cleaner - Grapevine Purple and Sparkle Silver-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 261 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 28 Reviews mentioning:
pet hair
  • Rating: 5 out of 5 stars

    Great for pet hair

    Posted
    FG82
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The cross wave works great on picking up pet hair through out the house

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great

    Posted
    Meee
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Works great on all my floors especially with the animal hair and mishaps throughout the house.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great vacumm

    Posted
    Bhinshaw
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have 6 bassets hounds and hard wood floors this gets up all the hair n cleans floors great

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great vacuum

    Posted
    Jenn
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This replaces the regular version for me. It's better at handling hair but the vacuum itself is a little smaller.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works great!

    Posted
    rjwood22
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We have 2 dogs and this does a great job picking up dog hair. Cleaning up machine after is easy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Favorite

    Posted
    Luckykels
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is by far the best tool I've owned for cleaning floors.... I've two pets that shed and it's the only thing that can pick up all the hair from my flooring....

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Awesome

    Posted
    None
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This multipurpose vacuum is awesome. Love using it, and how easily it cleans up the pet hair.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Bissell cross wave

    Posted
    Heather
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Love it! It does a great job of picking up animal hair and crumbs from kids.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    works good

    Posted
    belle
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    good product. Picks up pet hair and cleans floor as advertised.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    cross wave pet Pro

    Posted
    Marie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The cross wave is a time saver and really works. It picks up Dog hair great and spills.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great buy

    Posted
    Bspringnola
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Works great. Works well. Picks up hair and debris great.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    actually does pick up thepet hair!

    Posted
    TNT12
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    wasn't sure but decided to give it a try. love it. tackling the kitchen floor next!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quick cleaning

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We purchased this because we have 5 cats and laminate wood/carpet& tile floors. This is great for getting up hair balls and litter. No more sweeping before mopping just simply go and be done!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Device

    Posted
    Gorky
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    An acquaintance suggested I purchase this item since I have pets and tile floors. It is simple to operate and easy to clean and it is amazing how well it cleans the floors. I would recommend it to anyone with pets and hard surface flooring. I have two short-haired dogs and I do usually sweep during the week in between floor cleanings so I don't walk in dog hair but I don't generally sweep before cleaning the floors with the Crosswave.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    i dont like

    Posted
    Ryan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    i liked at first. I missed a day of cleaning the filter got mold and smells badly. it is a great idea the only difference is the filter/hair catcher . it does not work the same as when 1st use

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great vacuum

    Posted
    chichi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We have dog that shed. This vacuums cleaner efficiently removes dog hair off of carpet so that we collect so much dog hair each week (or every other week) when we vacuum with this vacuum. After vacuuming kitchen, dinning room etc, I can feel clean feel on my feet. it came with solution that gives refreshing smell. I am happy with this purchase

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy to use all in one

    Posted
    Sgarcia
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was sceptical at first. But if your looking for all in one this it it. Easy to use and it comes with starter chemical and an extra brush roller. It picks up the pet hair and all the dirt. The only con is the cleaning of the machine at the end of each use, but very difficult

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Overpriced paperweight

    Posted
    Brenningbunch6
    • Verified PurchaserVerified Purchase

    Do not spend the money or waste your time on this. I have two German shepherds and four boys so my hardwood floors are no stranger to hair and dirt. This vacuum does not suck up the hair or clean the floors. I wish I didn't waste my money, I was hoping to cut down in the products that I needed to use to clean. NOPE my Kirby and floor steamer still get used. Now I just have an overpriced vacuum hanging out in the closet.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent product

    Posted
    thomasdthe3rd
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My wife wanted this and I'm glad she did. I was skeptical at first but this thing works wonders. We have 4 dogs, 2 labs, a dachshund and a chihuahua. We have hardwood floors and now they are spotless. Works great on carpet also. Picked up more hair than our regular vacuum. Highly recommended.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It Came, I tested, and it just couldn't hold up.

    Posted
    ElectronicJunkie
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member
    • Top 1000 ContributorTop 1000 Contributor

    First, I have to say we are a larger family, mom, dad, 4 daughters and multiple pets. I deal with long hair all the time and real short from my one dog. When I first started using the Bissel Crosswave, it was working amazing, I went through 3 rooms and was pleasantly surprised. Here is what started to get me, no matter what, the brush would not let go of the long female hair, I could not get it clean enough and the performance suffered severely because of it. The first roller was basically(figured out a solution) trash within 3 hours, even after cleaning it many times. I switched to the backup roller, and was back to cleaning, for another 2 to 3 hours of use, same result. The vacuum does work well, and the carpeted floors felt cleaner and the hardwood floors looked new again. Assembly is easy, prepping to clean is super easy and I love the storage tray. Then, I finally find a way to clean the rollers after a few times using it, I had to break out the pressure washer after soaking it in resolve carpet cleaner. The pressure washer helped get the stuck in hair out. It makes me kinda love this vacuum again, now that I can actually get the rollers clean. Does it work? YES! it works fantastic, cleans very well. Why did you give it 4 stars? No vacuum in the world seems to work good with long human hair, so in my eyes, not vacuum or carpet cleaner will get 5 stars until I can clean my house and just empty a bag or container. I spent the last 3 weeks using this cleaner 4 times a week, and it was always the same result. I over tested it, I usually only used my last carpet cleaner every Sunday, but I wanted to push it. I will keep using it for now, hopefully Bissel comes out with a better replacement roller for this unit. Decent Job Bissel, just fix the rollers!

    I would recommend this to a friend