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Customer Ratings & Reviews

BISSELL - CrossWave Pet Pro All-in-One Multi-Surface Cleaner - Grapevine Purple and Sparkle Silver-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 267 reviews

91%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-4 of 4 Reviews mentioning:
power
  • Rating: 4 out of 5 stars

    Great for a quick mop

    Posted
    Amandatrmbl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It is very convenient to do a quick sweep and mop of my house. It seems to work better on the tile oppose to the laminate in our living areas and by no means is it a deep clean but it does the job. I like my cross-wave however its over priced for the power of the machine.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great on floors, not on rugs

    Posted
    Fran
    • My Best Buy® Member

    As title says, this does great job on floors. Leaves them nearly dry and amazing what the water looks like when done! Had no idea my floors were so dirty. Lousy even on area rugs - just doesn't have enough power and spray. Recommend highly for hard floors. Cheaper and more efficient machines fur rugs.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good but could be better

    Posted
    KKCNIck
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus Member
    • Top 100 ContributorTop 100 Contributor

    I like the idea of cleaning amix of carpet and tile. The carpet really did not clead as well as I would have hoped. The tile simply did not have enough scrubbing power to clean the floor. Felt like the same job would be done with my swiffer. The cleaning after to keep in good condition is a chore. Hopefully rev 2 improves upon these things.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    It does all things but set proper expectations.

    Posted
    TechnicallyCorrect
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus Member
    • Top 250 ContributorTop 250 Contributor

    The Bissell CrossWave Pet Pro All-in-One Multi-Surface Cleaner is supposed to be all things for floor cleaning. A vacuum and washer for both hard floors and carpets. Like many devices that try to be an all in one,The Crosswave is not the best at all the functions but does do them relatively well. Will it vacuum as well as an dedicated vacuum or clean a carpet as well as a dedicated rug shampooer ? No. not even close. The vacuum is average at best and it is just not powerful enough to be a good carpet cleaner ( if you do not have strong suction you will not have a good carpet cleaner. @@@@@@@ It is at best, a spot vacuum and light spot carpet cleaner. However, what it does well is is clean hardwood floors. My house is pretty spotless and I regularly clean my floors. So I did not expect much and , frankly, did not see much happening at first. But upon closer inspection, I could see the waste water definitely dirty - it was cleaning dirt that I could not even see at first. To clean, I made two passes with everything active to clean and then one slow pass to with the solvent/water not engaged ( vacuum mode. @@@@@@@ The vacuum mode after washing the floor dries it nicely. There was minimal moistness on the floor after using the machine to dry. Now back to the the carpet cleaning function, I do not have pets and my carpets are very clean. So I did not have the opportunity to test it on anything heavily soiled. When I did test it, I found the cleaning to be mild and it left a bit too much of water/solvent on the carpet . In my opinion this was a direct reflection of the suction power and indicative of not being powerful enough to be a carpet cleaner. To be fair, Bissell promotes this a multi-surface cleaner and not a carpet cleaner but I could see how some may expect more in the that respect. Assembling the Crosswave is easy - simply slide in the handle and attach the water and solvent tank. It literally took under 60 seconds. The cord is relatively long but there is not much in the way of cord management. With the unit running and the trigger for the water and solvent engaged, the machine was quite loud. Manageable but definitely loud. The cleaner is very light weight and easy to maneuver. So the big question, will you like it? The answer is maybe. If you set the proper expectations that this is mainly for hardfloors with the occasional spot clean of a rug then yes. If you expect it to do a deep clean of carpets or if you have thick carpets then no. I do not think Bissell was designing the machine to the be the best of all worlds, it was designed to be multi surface cleaner and you have to give up some of the strengths of a dedicated machine for the respective function to do that. I am going to recommend the unit based on the good hardwood floor cleaning and if you need more of a carpet cleaner, look to the Bissell dedicated carpet cleaners.

    I would recommend this to a friend