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Customer Ratings & Reviews

BISSELL - CrossWave Pet Pro All-in-One Multi-Surface Cleaner - Grapevine Purple and Sparkle Silver-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 260 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-9 of 9 Reviews mentioning:
price
  • Rating: 1 out of 5 stars

    Not worth the money

    Posted
    Fish
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is almost a toy, my wife stated almost within a few minutes it's going back, at Best Buy, I told her it looks like a toy...don't buy it...but she had to find out for herself

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    good for cleaning

    Posted
    miguel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    its just good for cleaning dog odors but the bad thing is not a vaccum as others forthe price

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It works but it’s not worth the price

    Posted
    Henry
    • My Best Buy® Elite MemberElite Member

    I used it and it works but I didn't really see a difference between this and my much cheaper Swiffer Wet. If you have mainly carpet then I would say it's probably a good buy but if you have mostly wood floors, save yourself money and get a Swiffer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    If you have pets and hardwood floors, buy this

    Posted
    EricMD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We have 2 dogs that love to run around and get as dirty as they can. It's a constant struggle keep the wood floors clean, especially with all the rainy weather we've had this year. We bought the Bissell CrossWave several months ago, and it has made our lives much easier. Instead of pulling out the mop bucket or the expensive Swiffer (those pads are NOT cheap), we grab our CrossWave, clean the floors in about 2-3 minutes max, and are back to business as normal. We have only use the area rug cleaning twice so far. It's NOT like a steam cleaner quality clean, but it is perfectly fine for cleaning something like a newly created muddy paw print from one of our rugs. The price is a bit steep, but if you look at the long-term price when comparing this to having to pay $10 per box of Swiffer pads (1 box per week * 52 weeks = $520), this really is not that bad of a deal at all.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not worth the money

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It took me hours to do my house. You have to go over the same spot multiple times before it even looks clean. Don't waste your money.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for a quick mop

    Posted
    Amandatrmbl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It is very convenient to do a quick sweep and mop of my house. It seems to work better on the tile oppose to the laminate in our living areas and by no means is it a deep clean but it does the job. I like my cross-wave however its over priced for the power of the machine.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible Mop did nothing to dirt spots

    Posted
    HeatherIdaho

    I have three kids. One of them is a year old, so of I'm mopping the floor everyday. This mop did nothing to the dried splatters, nothing... I'm so disappointed. I thought for sure this would help me save time when I need to mop after my kids but no. it vacuums great, but for getting the dried on dirt spots off its horrible. Hefty price tag for a mini vacuum because the mopping part is a failure.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Just Buy It!

    Posted
    DogMan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is my second CrossWave, first Pet Pro version. My first CrossWave lasted two days short of the two year warranty period. It is in the repair shop ready for pickup. I could NOT be without it for the 2-3 week repair time because I use the CrossWave at least 3 times a day to clean up tile floors from "liquid" spills and paw tracks from my four dogs. I also use it to clean hardwood floors once a week, and spot clean soiled areas on carpet. In short I use the heck out of my CrossWave! Just the thought of having to go back to using a old fashion mop and bucket make me nauseous and my back to ache. For those interested, the difference between the regular Crosswave and the more expensive Pet Pro version are as follows: color, longer 3-year warranty, supplied with tangle free cleaning roller (available for separate purchase for either model), and the lift out strainer in the Pet Pro version. I would recommend that anyone buying the Crosswave buy the Pet Pro version if they have animals that shed, or floors to clean in bathroom areas where we humans tend to shed. The removable strainer basket catches most of the hair that gets vacuumed up and is easy to lift out of the recovery tank and wipe the hair off of as compared to wiping the hair off of the inside of the recovery tank in the regular CrossWave model without the strainer. Before discovering the CrossWave, I purchased 3 of the less expensive Hoover "Floormate" tile and hardwood floor cleaners that all lasted about one year under my heavy use and did not do quite as good a job at cleaning the floors as the CrossWaves do. The Crosswave will allow you to always have clean shiny tile and hardwood floors. Just buy it!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for Hard floors, still need regualr vacuum

    Posted
    TrueReviews20
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    This is a well-designed floor cleaner that deserves 4.5 stars. Overall design is well thought out and quite functional. Worked great for all types of pet messes and dirt. This does a good job at cleaning and Bissell did a good job designing the CrossWave. One of the best parts is how easy it's to clean after each use. All the important parts are easy to remove, drain, and clean. The pet hair "strainer" is a nice feature that separates hair from the dirty water, but it can be tough to clean at times with longer pet hair. Glad they included the multi-surface cleaner, which I'll probably buy again but I'll be testing with vinegar at some point. It's important to remember this is not a vacuum nor was it intended to be sold as one. It will work on any surface but this is not going to be your regular-use vacuum, unless you have all hard floors then you can (probably) try to use this as your main vacuum. Pros: Easy setup Pet hair strainer Pet friendly Decent Maneuverability Easy empty dirty water tank Separate clean water tank 2 brush rolls Buttons built in to handle Super long cord Easy cleaning Include surface cleaner Cleans well without having to go over many times Pet owners and homes with young children will definitely benefit from this model. The CrossWave in general is pretty well made and seems to be durable. I am very happy with how well the CrossWaves cleans up messes. I generally don't have to go over an area twice as long as I don't move too fast. Hair, pawprints, dirty, sand, all get scooped up and cleaned. It does take a few tank fills to clean one floor of a medium sized homes when doing a deeper cleaning. It's also important to note that your floor will be damp for a little while. The roller is pretty easy to clean and doesn't get tangled up with hair. Most importantly, it's great for any mess. Bathrooms, kitchens, etc will all benefit from this cleaner regardless of pet ownership. Maneuverability was pretty good but not great, I think there is some improvement to be made here, but this should be good enough for most people. The CrossWave is super easy to clean, which was a big plus for me. This vacuum utilizes the popular one touch removal and emptying of the tank, which is a good size and easy to operate. Integrating the surface buttons into the handle is another nice touch in the design so you don't have to bend over or stop what you're doing. They also include 2 rollers which keep this cleaner always ready to go. The rinse tray keeps everything nice and organized. The extra long power cord is very convenient. LED light is helpful but could have been positioned much better. Cons: Multi-surface households will require a good vacuum. Overall, there are not many cons to this vacuum and I think most buyers will be very pleased. I think it's priced a little too high for to lack good vacuum-only functionality. However, this is a bit of a niche product that does exactly what it was made to do. I would recommend this cleaner.

    I would recommend this to a friend