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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1499 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers regard the CrossWave Pet Pro All-in-One Multi-Surface Cleaner as easy to use, especially for cleaning pet hair and multi-surfaces like hardwood floors. It is also considered a time saver and lightweight. However, some customers have concerns about the cleaner leaving streaks, requiring frequent cleaning, and having weak suction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,498 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Pet Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does as advertised. Cleans very well on both hardwood and vinyl flooring.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    All in one is no joke!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wishes have been granted with the release of this vacuum/broom/mop. Even removes dried messes!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish it would have worked better

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mop/vacuum combo was amazing! I will say though that if your dog sheds A LOT that it may not work like you expect it to. Also, there’s a lot of steps to using this that I feel like may be a little too much. I was hoping it would be something simple and time saving but I found just sweeping & mopping took less time with everything you have to do to prep it for the next use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    CrossWave Pet Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter, who has two large dogs, for Christmas. It does a fantastic job in picking up pet hairs and also cleaning her carpet, rugs and tile floors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EXCELLENT- Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little sceptical at first, but I know being a bissell it would live up to it's name. It did a great job. I am so happy I purchased this item. It is easy to use and clean. I love it and recommend it 100%

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Working well so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with first use on an area rug and also stone tiles. Easy to use. Store it in the basement.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Crosswave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Crosswave. It is such a timesaver because you can vacuum and mop your dollars at the same time. I find it a tad bit hard to maneuver in some places but overall it is definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cut down on cleaning floors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure if this would handle both the loose dog hair and clean the floors at the same time but I was very surprised at how well it worked. I just had to learn how much product to put on the floor and not have either too little or too much.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a dog and a cat and this was exactly what I was looking for to use on my hardwood and tile floors. Easy to use and gets it done!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to use on tile and laminate floors

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Mop vaccum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum 8.5/10 Decent on mopping 7/10 For the most part it gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent little machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little machine works wonderfully. It cleans up mud, food, general cleaning of a large hardwood floor and also is capable of “refreshing” a carpeted surface too.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    An appreciated gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift to my daughter. She loved it after immediately using it the day after I gave it to her. Having three dogs, she really needed something to help her keep her floors clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have pets this is must. I am a clean freak and keep my house clean but wanted something to help. I got this and absolutely love it! Easy to use and easy to clean up after use! Again, a pet owner must!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Perfect for laminate floors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum. Vacuums up everything and mops at the same time. Dropped a couple of eggs on the floor, it sucked them up and left no mess. I didnt even have to clean the brush. It cleaned its self.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for hardwood floors. Recommended by family member. So far it’s seems to clean great. But it’s a bit to clean it after use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Bissell CrossWave Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does a decent job, but it gets clogged easily and the one filter has a mildew smell after only 2 uses. I tried to dry it out really well and clean it but it still stinks.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dog Mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love! This one is much more powerful that cordless one. It does an amazing job in my site finished hardwoods! Also it do go over my area rugs and holy dog hair! Must must buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a decent job. Not the best, but works on most surfaces. We have deeper tiles in one of the rooms, and it struggles with sucking up water on the deeper grout lines

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum for someone who has wood floor and carpet

    I would recommend this to a friend