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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1499 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the CrossWave Pet Pro All-in-One Multi-Surface Cleaner as easy to use, especially for cleaning pet hair and multi-surfaces like hardwood floors. It is also considered a time saver and lightweight. However, some customers have concerns about the cleaner leaving streaks, requiring frequent cleaning, and having weak suction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,498 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    BEST THING INVENTED!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months of research and reading reviews I finally broke down and brought this. Best decision ever for me to buy this. Me and my husband fight over who gets to mob the floors now!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my son and daughter-in-law. They use it all the time. They have children and dogs and it makes clean up easy. I will by one for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces the regular version for me. It’s better at handling hair but the vacuum itself is a little smaller.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Bissel Crosswave pet pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and gets everything! All pet hair, diet, mud, and grime. Filters and separates and comes with easy to follow instructions on how to clean it when finished

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Throwing out my mop!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product!! Having dogs makes mopping a nonstop and tedious job for hardwood and tile floors. This vacuum allows me to keep my floors clean with a lot less effort and dry time than before.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Crosswave Pet Pro!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awsome! Vacuum and mop all in one aimple machine!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    CrossWave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the fact it's easy to use...and does it great job..

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Must have for puppy parents

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for puppy parents!! Lightweight and does the job quickly without leaving big puddles on the floor...I wish I had gotten it sooner to clean up after the pup...

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cross Wave Pet Pro

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly a great purchase. If you have a pet that sheds often, this appliance is for you! It will change your vacuuming experience!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    GREAT for pet hair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great vacume for pet hair picks up even the finest hairs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty good. I wish it cleaned a bit better. Overall a good floor cleaner. It says you don't need to sweep first but i would recommend if you have pets because the fur clogs it a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Nice very good

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one use I see why it cost a little bit more but it got the job done. Very pleased with the outcome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this vacuum especially now that I’m pregnant it’s hard for me to sweep and mop at the same time so easy to use must get

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface cleaner does a good job! I you have a pet which leaves footprints this machine will clean it up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A nice cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall nice, better on rugs than on hard surfaces. Easy to use and clean

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    I didn’t realize how dirty my house was!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Until I got this vacuum I just thought my house was clean. After the first time I used it the water was black!! It’s expensive but totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Deep clean

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have dogs that track in a lot of mud on our white tile floor. We haven’t found anything that does a better job cleaning! And it sucks up the dirty water so you’re not just pushing dirt around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bissell pet vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, great price and easy to use. Stores easily as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use and clean. Much better than a mop and

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than a mop and bucket. Easy clean up. Does a good job cleaning and dries quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Use less paper towels with this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with 4 dogs in the house. Picks up any kind of liquid and the unit has a base you can flush the brush with. A lot easier than using paper towels everytime the dogs have an accident.

    I would recommend this to a friend