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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1499 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the CrossWave Pet Pro All-in-One Multi-Surface Cleaner as easy to use, especially for cleaning pet hair and multi-surfaces like hardwood floors. It is also considered a time saver and lightweight. However, some customers have concerns about the cleaner leaving streaks, requiring frequent cleaning, and having weak suction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,498 reviews
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Great mop!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with our 4 dogs! We have had this for over a year!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love this for my house

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just a great appliance to have. I have cats and dogs it makes clean up fadt ang easy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    awesomeness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this vaccum/carpet cleaner is the balm. I have not found anything like it. i used the bissell pet steamer for years but it never cleaned my porcelain tile. this cleaner cleans well and stores well. love it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    It's great works better then I believe it work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used all over the house it cleans the floor very well. I use it because I have a dog that make a mess and dont have run and get the mop. Just plug it up and away goes the mess

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans very well and shampoos the carpet strong n leaves it clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Destroys pet smells and messes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my girlfriend’s pet’s messes and it has been a game changer. 10/10 worth the investment

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent multi floor cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent all in one floor cleaner. Purchased as a replacement to a 15 year old Bissell that finally gave out. As a returning customer I can highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    great time saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine! It cuts my work in half- vacuums and mops. My floors look great - I have 14 fur babies and this machine helps keep my home looking and smelling great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for a good price. It definitely helps clean the floors and all of my small rugs. The only issue with this machine is it takes a lot more time to break it down and let everything dry, and the cord is always in the way, so I wish I would have gotten the cordless new one but that one is even more expensive! Besides that I love this cleaner, it makes everything look clean and smell fresh after using.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My wife loves this cleaning tool.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 3 dogs in the house, they can bring in dirt, leaves, and make a mess at feeding. Clean up with the Crosswave is a snap.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far! I thought the machine itself would be annoying to clean but it’s honestly not bad at all. I’m always shocked by how dirty the water gets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use on tile throughout the house. Great results and simple to use. We like how small it is compared to an old floor cleaner we had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It is nice to mop and vacuum. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the original crosswave which I really liked but pet hair would clog it very quickly. That doesn't happen with this version. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great if you have pets

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cleaner, we have 4 dogs and this cleaner works amazing with dog hair and dirt that gets brought into the house by them.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cleans floors as designed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most amazing thing ever! It adequately cleans floors. I mean I don’t know how excited you expect someone to get over a floor cleaner

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Vacuum/Mop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes cleaning the house alot faster. Does a great job on hardwood floors and small area rugs. *** Clean and rinse out the device after every use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with purchase but some flaws

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was such a great idea but I didn’t want to pay the extra money for the brush cleaner. Unfortunately without that the base gets pretty dirty and gross. Not sure how the cleaning base works. But I wish it just came with that standard and was priced better. That said it picks up dirt and cleans well. There is a strange smell that I haven’t figured out. But it is a cool idea.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phenomenal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, does what it says!! Got tired of mopping so we got this and it's been amazing being able to clean the floors and the area rug all in one shot!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bissell crosswave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product but could come with better directions for using it.

    I would recommend this to a friend