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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1499 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the CrossWave Pet Pro All-in-One Multi-Surface Cleaner as easy to use, especially for cleaning pet hair and multi-surfaces like hardwood floors. It is also considered a time saver and lightweight. However, some customers have concerns about the cleaner leaving streaks, requiring frequent cleaning, and having weak suction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,498 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it vacuums and scrubs tile floor at same time! Also, so very easy to clean-WOW!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Highly disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this item and was super excited to use it. Loved it at first until it started making a weird noise and only had it less than a month. It started making the noise after my 3rd use. Attempted to return to the store and also manufacture, fail on both ends. I was passed the 14 days return and the manufacturer said the store had to replace it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this floor cleaner, works great. I highly recommend using it for tile and wood floors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fit for my needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy I bought this cleaner. I had a steam mop previously and it finally had it last days, so I'd been shopping and trying out new things. This has to be the best purchase I made! I love that it's more than just steam so I can really see that my floor is getting clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for high traffic/pet areas

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Perfect! You can use almost any floor cleaner with this product. Make sure to maintain the unit with regular filter and brush cleaning/replacement. Best practice is to drain and rinse the collection cup after ANY use. This will keep the unit from developing any odors in the exhaust vents.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 3 dogs and this thing does its job very well.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Works super great at getting pet hair up

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing helper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed wish I got this sooner amazing for pets and families

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great mop, and sweeper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mop and sweeper all in one. High recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Clean Ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freaking awesome!!! Cleans everything. Waayyy better then a swiffer!

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG. I love this. I can finally get all that cat hair off my floor in one swoop

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing changing the game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this to replace a bona floor cleaner, and shark apex it works wonders!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a quick mop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very convenient to do a quick sweep and mop of my house. It seems to work better on the tile oppose to the laminate in our living areas and by no means is it a deep clean but it does the job. I like my cross-wave however its over priced for the power of the machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for hardwood and floors

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got done using my Bissell for the first time and wow. You can tell straight away that this is a quality vacuum let's do exactly what you want. I was able to do both rooms in my hardwood floors on one tank. Perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lightweight.. dirty water in separate container

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put together.. worked as advertised.. love the base it sits in after done using it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It’s amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans hard surfaces extremely well, switches to carpeting with ease also.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuuming and washing the floor at the same time ,I love it!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Cleaning!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, cleans floors easily! Definitely a time saver!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very quick and simple floor cleaning machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this floor cleaning machine. It makes floor cleaning quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Cuts my cleaning time in half and it works great

    I would recommend this to a friend