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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1499 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the CrossWave Pet Pro All-in-One Multi-Surface Cleaner as easy to use, especially for cleaning pet hair and multi-surfaces like hardwood floors. It is also considered a time saver and lightweight. However, some customers have concerns about the cleaner leaving streaks, requiring frequent cleaning, and having weak suction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,498 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    More work than it’s worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ma haine cleans really well, but then you have to take it appart and clean the actually machine, which is way grosser than having to clean in the first place. The pieces seem cheap and the brush seems like it’s meant for one time use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall very good product made in USA ?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bissell CrossWave Pet Pro does a very good job on cleaning up dog and cat hairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two cats and no longer do I have to sweep or vacuum before mopping. This thing works great on our luxury vinyl floors. I used to have the Hoover version of this and this is far superior.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing saved me so much time cleaning my house. I have all hardwood floors, and with pets it can be a hassle to vacuum and mop the whole house. This cut my time in half and the house even looked better. Cleaning all the parts after was not nearly as time consuming as I imagined, either.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the hype

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because everyone was raving about it. It is convenient to “vaccum” and mop at the same time but just as you would expect it makes sorta a mush on the ground if the ground isn’t perfectly cleaned first. Then you literally have to bleach clean and hope it doesn’t smell like mildew after using an hour prior.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying way too many brands. This is the winner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works great if you have older pets

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great if you have older pets The only issue I have with it is you have to purchase a filter when this gets dirty. Can’t they make one that’s recyclable and cleanable?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bissell floor cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good, but it would be better if it was cordless

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well on both the hardwood and the tile happy with the purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Find a different product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would return this if it wouldn’t be too much hassle. The first time I attempted using it, the water and solution poured out through the bottom and did not work properly. I’ve only used it two other times but it’s difficult to see if it’s actually doing anything.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works great

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has enough power to suck up most debris unlike most battery powered vacuums

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quit making excuses, get it NOW!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE! As a pet parent and a household who always has family and friends coming and going, this has been a LIFE and TIME saver!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not strong enough

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ots a good machine and does what it says. But, the suction needs to be amped up. The intake hole is too small and always clogs up. The luquid limit for sucking up, needs to be increased. An attachment port for a hose would be ideal to get other pet surfaces like a couch ot cat tree.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works Great for Floors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the vacuum when I first purchased it. Used it almost 2-3 times a week. Only problem is the vacuum line gets clogged and has to be cleaned every time or the dirt dries and collects and adventually clogged the line. Overall good vacuum!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works well. Minus 1 star because you can only use their "special" multi surface cleaner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this vacuum after seeing it on social media. This vacuum removes all of the dirt and all hair from my carpets. Only downside is cleaning it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very powerful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does as advertised. Wish it was cordless. Not the quietest but is powerful and gets the job done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great especially on hard floor surfaces

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wet/dry vac combo and the hair strainer is a major bonus if you have pets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bissell Vacuum and Mop combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all in one vacuum and mop, great gift for christmas,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bissel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BISSELL - CrossWave Pet Pro All-in-One Multi-Surface Cleaner - Grapevine Purple and Sparkle Silver BISSELL - CrossWave Pet Pro All-in-One Multi-Surface Cleaner - Grapevine Purple and Spar

    I would recommend this to a friend