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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1499 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the CrossWave Pet Pro All-in-One Multi-Surface Cleaner as easy to use, especially for cleaning pet hair and multi-surfaces like hardwood floors. It is also considered a time saver and lightweight. However, some customers have concerns about the cleaner leaving streaks, requiring frequent cleaning, and having weak suction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,498 reviews
  • Rated 5 out of 5 stars

    Very easy to use and clean.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended this vacuum for the job it does, Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mop and broom in one

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to clean my hardwood floors. This works great. We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It sucks like its told

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks our wood floors clean with no sticky mess left behind. It's a winner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worth the money , so glad I purchased it .........

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent for about 7 months.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working within 7 months. Had to disasseble it as dirt and grime built up where the roll brush is attached. The brush stopped rotating because of it. I can fix it but it takes a long time and gets so dirty. Not worth it. Will probably look into getting a dyson.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Used it once on tile and it worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best for tile floors by a mile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total game changer for tile floors! No more dirty water pushing around or 5 water changes to get an old slate tile floor clean!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what we thought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for her birthday because she’s been wanting one fir some time. Thought it was cordless and it’s not. Also thought it would clean carpets and it doesn’t. It says it’s multi-surface but more like maybe a small runner rug or entry mat. Doesn’t really have the suction we needed. Ended up returning and just buying a carpet cleaner instead.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Will not recommended

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so powerful when we used wet vac. I am sure there r many other wet vac out there can do much better job than this one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does a great job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans floors and area rugs wonderful. So glad I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum and mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it picks up all dirt!! Excellent in everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I compared the cross wave with other products and find it the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cat fur be gone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With many cats and living on a dirt road this house never looked clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around vacuum

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything and more ! Great all around vacuum.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely puts enough water on the floor to clean it. It took longer to use this than to bust out a mop...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Floor machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mop machine, works great on throw rugs and tile flooring.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not too happy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wirk well still it didnt had to return after 4 uses

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant to purchase from high cost but well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good on laminate and carpet. Vacuum is really good too

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Bissell is Reliable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to buy another Bissell since the one we had, daughter broke it. This one does the same job on our laminate floor. Cleans up after two dogs (hair and dirt). I used our Best Buy card to save on 6 months no interest!

    I would recommend this to a friend