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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1499 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the CrossWave Pet Pro All-in-One Multi-Surface Cleaner as easy to use, especially for cleaning pet hair and multi-surfaces like hardwood floors. It is also considered a time saver and lightweight. However, some customers have concerns about the cleaner leaving streaks, requiring frequent cleaning, and having weak suction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,498 reviews
  • Rated 2 out of 5 stars

    Great vacuum but charger dock sucks

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum but the charger dock keeps failing and stopped working only after 3 months. Don't really recommend this cordless vacuum.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 1 out of 5 stars

    Worked great while it worked

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked and cleaned well while it worked, but broke just past the 1 year mark.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Soso good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these because my friends swears by it I tried using it for wet vacuuming my laminate floors and it really didn't hold up to my standards all it did was squirt dirty water outside of each side and it didn't really do a very good job of cleaning

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would never recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one in February. I clean it DURING and after each use. The motor burned up in less than 7 months of use. For something that is supposed to be specifically designed for pets, it is extremely disappointing. The hair gets wrapped around the ends of the bristle roller and I would have to shut it off and clean it after less than 5 minutes of use, every single time. Definitely NOT worth the price. I have bought a lot of Bissell products and they have lasted quite awhile. This one is not what it is made out to be. Never again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. Dumping the liquid regularly is inconvenient, it’s design will not get every nook and cranny, and you will still need to go over your floors with a swifter or regular mop. Does not clean rugs like you’d expect.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bissell All-in-One Cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very disappointed in the All-in-One cleaner. I have a Bissell rug shampooer and I love it but this product didn't measure up. It didn't get into corners and it left a lot of moisture on the floor rather than vacuuming it up. We returned the item.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what i expected. Very weak.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what i expected. Not enough vacuum power. Definitely not good for carpet or rugs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the fact that I didn’t have to vacuum before cleaning the floor. The vacuum/mop feature does a great job.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overrated

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth your money. Purchased 1/3/21 and have used 3 x's. Needing to return it. Brush Roller does not do anything for my grooved Tile. I have 2400 SQ FT Grooved Tile and I watched several videos and read through reviews. I should have not ordered.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery doesn't last long enough ☹️

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine but only runs 30 minutes. Cleans well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It does not work at all like I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could return this item I would. It doesn't work at all like I expected based on the reviews and videos watched. This multi-purpose machine doesn't do any of it's duties well. The vaccum is weak, and the carpet cleaner isn't powerful enough to remove stains. I'm extremely disappointed in this product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not get close enough to floor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice for a quick wipe up but really does not get closer enough to the floor to go a good cleaning. I have all wood floors and dogs and after cleaning I can still see their paw prints.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    great for hardwoods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works ok, nothing to write home about. doesn't work as well on my rugs

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Save up and get a Rainbow

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuums decent at best. Does not have enough suction and just smudges dirt or mud everywhere. Also stinks really bad pretty much every time you use it even while cleaning properly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not really worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The part that gets the actual dust and dirt in it and not the water is really small it is hard to open. So everything goes in to your water tank which is extremely small leaves house smelling wet it does not dry it and still leaves dirt on the floor

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a decent job of mopping the floor but the clean up is a mess

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum smells so bad! I bought this because I have one dog and she sheds sometimes. This vacuum smells SO BAD after I use it One time! I absolutely cannot get over how bad this vacuum smells after using it. I’ve tried using vinegar to clean all of the parts but it still reeks after every use. I have never had a vacuum that smells after a simple vacuum session.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Very noise floor cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping this Bissell floor cleaner would be my answer to cleaning tile floors. It is not. It does ok with minor dirt on top, but no effect on grout dirt. It is also very noisy, so may use ear protection next time I use it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good the tank and filters could be larger...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent if you just want to wash your floor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned as it only washed no vaccuum ability. Just not what we needed.

    No, I would not recommend this to a friend