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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1499 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the CrossWave Pet Pro All-in-One Multi-Surface Cleaner as easy to use, especially for cleaning pet hair and multi-surfaces like hardwood floors. It is also considered a time saver and lightweight. However, some customers have concerns about the cleaner leaving streaks, requiring frequent cleaning, and having weak suction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,498 reviews
  • Rated 4 out of 5 stars

    Cleans pretty good on tile floors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used this on tile floors. Wish the tanks were larger so that I could do all of my floors without stopping. I can see I will have to buy a lot of cleaning solution. Over all it does a pretty good job.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product arrived defective and had to be returned.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This is not what i expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this would be awesome for my floors since i have hardwood floors and area rugs. The problem begins when you use the spray. It clogs the whole machine and over time begins to put off a horrible smell.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bougt so now I am stuck with it. I hate that I have to self clean the mess that I cleaned up off the floor. I hate that the cord is not adjustable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GARBAGE

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I think I just purchased a lemon. I combed through and perused HOURS of reviews on what kinda wet-vac to get. My vacuum didn't perform even sort of close to other reviews and videos I saw. The suction was nonexistent and I didn't feel it did anything but agitate the water in the tank - literally there was hardly any dirt or anything in there each time I used it. With that said, I gave it away after a few months of use and purchased a Quantum X (WAY superior).

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Not as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in this item. I will be returning it. Definitely not worth the price!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to assemble and operate.Cleans easily.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it cleans great everyone must try it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a year Purchased April 2022, stopped working May 2023

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. I returned it. Unless you plan to continuously replace the mop head while cleaning, you’re spreading mess. It doesn’t function as a vacuum and doesn’t vacuum close enough to walls and corners. Overall, not great.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    meeh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great first out of box. Now I am thinking about returning it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't recommend this item after a few uses it starts to have a pet order when using. not happy with this purchase.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not worth it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better for a small apartment, not good if you have more then one pet, clogs easily so you constantly have to clean out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just pushes dirt around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing does not do anything but push dirt around. Idk how people are cleaning anything with this device. Maybe i got a reject but this has to go back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not very user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device works very nicely. The problem is too much breakdown and clean up required after you use it. Tge instructions are not very clear for a regular housewife to understand also. This unit also uses a lot of solution to get carpets cleaned.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good vacuuming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice vacuum for the money. Does a good job pick up hair and other debris.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like this. Opened a few weeks after buying and very disappointed. Does not seem to put out enough water. Doesn’t seem to suck stuff up. Maybe it’s defective. Hoping to return

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bissel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work well on porcelain floors. And on wood tile floors it only works if you’re working with the grain. Gets heavy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst thing I ever bought!! Such a waste of money. The mop has no power to it, you’ll end up just mopping yourself and only using the vacuum to it. also doesn’t separate the dirt from the water. So make sure to empty the compartment before trying to mop. Extremely disappointed in this and should’ve bought a better brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bissell Mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly, we were looking forward to this working. But it ended up not working very well at all and when we stored it, it leaked everywhere all over my rug. So I do not recommend it.

    No, I would not recommend this to a friend