Customer Ratings & Reviews

LOVE LOVE LOVE my bissell. With 2 kids and 2 dogs it is a must have. Floors get vacuumed and cleaned and it's super easy to use and clean after.

I have used all sorts of vacuums and washing devises for my floors. They were all just ‘okay’. This machine saves you from vacuuming before washing because it does it all at the same time! My pets leave muddy paw prints, food crumbs, etc on my floors every day - especially the puppy! This machine cleans everything quickly, and the machine itself is easy to clean and store.

A game changer. I love how it does everything in one swoop. Vacuums, mops and leaves my floor sparkling clean. I have a Chihuahua and it helps maintain my house hair free. It even cleans my big area rugs leaving them almost dry after washing them with my Crosswave Pet Pro. Best money I've ever spent, well worth it.

Works wonderful! No issues, we have 4 cats and use it every other week and keeps the a hair away

I don't like mopping,,,, I don't like dirty floors! So this amazing machine came to my rescue!! Its so easy to use, and works amazingly!!! I've been recommending it to all my friends. This is the best invention! Along with one of the vacuuming robots (I have the neato) and this, my floors are always super clean.

This is a very small unit and doesn’t hold much water, but it definitely does a great job cleaning, especially for your vehicle rather it be seats or carpet along with small rugs in your home. A great thing to have around

Awesome machine for hardwoods or carpets. Lightweight. The self-cleaning function is a real plus

This vacuum has amzing suction, easy to ssemble and clean, the color is pretty. I am happy with this purchase I've had a month now

As shown by 5 Stars, I love this machine. Assembly is completed by no tools required - 1 snap handle. Quick start guide had me cleaning laminate floor in 2 minutes. I bought this unit with a special purpose. Cleaning dried dog urine and lots of it...6-8 months worth for a home owner who could no do for themselves. Without hesitation the machine went straight to work - single pass over large area - 2 passes on heavily soaked/stained areas and floors were spotless in under 30 minutes. It would have taken hours to clean this effectively with mop & buckets of water & soap...just spreading pee all around. This is amazing!

This is my 3rd machine. I have multiple pets, so I repeatedly purchase again. My next one will be the hydro steam. The benefits are it does vacuum and mop. Draw back is it doesn’t pick up everything when vacuuming. I have to go over and over an area, often picking up hair by hand. Now the mop works great for the first few feet. Then it leaves streaks of dirt, so I have to follow behind with a microfiber mop. I also find myself totally cleaning the entire machine a minimum of 4-5 times doing just the downstairs. I found turning the machine upside down, the bottom collects “mud” from the wet dirt being picked up. So this machine is not perfect, but it’s the best one I’ve purchased. Will only buy Bissell. Had horrible luck with Shark. My new routine is to vacuum/mop with this machine, follow up with the microfiber mop, then use my steamer. It’s about a 2-3 hour process to do about 900 sq feet.

Seriously - mopping is a thing of the past, love this! Leave the floors so clean + clean up is a breeze! For real - get you one ASAP!

An absolute lifesaver! It effortlessly vacuums and washes floors at the same time, leaving them spotless and free of pet hair and odors. The multi-surface functionality works great on hardwood, tile, and rugs, making it super versatile.

This crosswave is amazing and much needed for my floors and helps with what I use it for!

It works great on my marble tile and area rug. The only con is that sometimes it leaves streaks.

I’d say I’d really give it a five and its overall performance the only reason I would say four stars is because it has a cord I would prefer a cordless, your truly vacuums and mops very well very quick. No complaints at all and it’s hard to impress me lol.

We have dog that shed. This vacuums cleaner efficiently removes dog hair off of carpet so that we collect so much dog hair each week (or every other week) when we vacuum with this vacuum. After vacuuming kitchen, dinning room etc, I can feel clean feel on my feet. it came with solution that gives refreshing smell. I am happy with this purchase

Let me start off with, I have 3 boys 8, 6, &4. And 2 dogs a large shedding lab and a tiny Pomeranian. And this thing gets up everything! From the pee stains of the tiny dog and the hair of the big dog is scrubs and vacuums! Swear up and down by this thing

Honestly don't know how I survived before I had this in my life!! This makes life so much easier being able to sweep and mop at the same time and it cleans up even the toughest of messes! I show it to almost anyone who comes by and they all agree they need one too!

Does a great job on pet hair, easy to use, cleans well! Wish the tank was a bit bigger and would have preferred the cordless, but with a battery life of 30 minutes, it would not clean a full house on one charge!

This machine is basically a replacement for the 2 steps of vacuuming THEN mopping hard floors. It can do both in one step which saves A LOT of time if you have more than 1 area to do at a time. That being said, it is a compromise in that it doesn't vacuum as well as a dedicated vacuum or as good as a dedicated mop. It must be cleaned after each use and if you have a bigger area, maybe swap or rinse the brush head during use. Works well on area rugs that aren't deep pile.