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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 18 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers are impressed with the Crosswave Wood Floor Brush Roll, particularly its brush roll. They appreciate that it effectively cleans their floors without causing any damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Pros mentioned:
    Floor type

    Rated 5 out of 5 stars

    Great for hardwood floors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item helps clean the hardwood floors and remove dog hair. The item is safe to use on these floors

    I would recommend this to a friend
  • Pros mentioned:
    Floor type

    Rated 4 out of 5 stars

    Does it’s job

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brush roll, doesn’t damage floors. The roller thingy wears down quickly, but hey ya can win ‘em all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bissell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deceiving: I purchased without realizing it wasn't for Bissell Crosswave MAX

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Would buy again. I recommend..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot more studier than the original rolls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as replacement rolls for the crosswave and they seem sturdier than the original rolls I got with the machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Bissell crosswave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bissell crosswave and all its accessories are the best. My floors are always clean and it picks up all the dirt!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should of read description better

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good item but I was a little disappointed that it didn’t have the little scrub brushes on it. Nothing wrong with product but it was not what I thought. I need to read descriptions better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Floor type

    Rated 5 out of 5 stars

    CLEAN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF PROPERY INSTALLED WILL CLEAN THE FLOOR VERY NICELY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for wood floors and laminate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bissell Crosswave is amazing and the soft roll cleans delicate floors beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Floor type

    Rated 5 out of 5 stars

    Love this Cleaner !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bissell Crosswave cleaner is the best investment for my HOME and my BACK !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a spare item to have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an extra roller for my Crosswave. I only use it while the other one is being cleaned up inside a ziplock bag.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Brush Roller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roller does a good job! Cleans up very easily. Good quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with new floor care machine. Easy to change out and really cleans the wood floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bissell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Bissell had to return this because it didn't fit for the one I have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have more than one of these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I clean my floor all the time so I need more than one so they can dry thoroughly between uses.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy needs to step up its customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the wrong item. Best Buy gave me 45 minutes of crap about refunding my money. The brush that was sent to me was about an inch too long for my cross wave. I had no way to know that without removing the product from its packaging. I am not Clark Kent. I dealt with three different Best Buy employees until you allowed a refund. I seriously doubt I will do further business with your firm. The star rating I gave you is correct, not an omission.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not fit new chordless crosswave....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fit new cordless Bissell crosswave. Watch model number when ordering.

    No, I would not recommend this to a friend
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