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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 903 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the Deep Clean & Refresh Carpet Cleaning Formula for its carpet cleaning capabilities, ease of use, and pleasant smell it leaves behind. While most find the product effective, some customers have noted concerns regarding the price and bottle size. A few customers also mentioned the product does not leave a lot of suds. Overall, the positive aspects of the product seem to outweigh the drawbacks for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 903 reviews
  • Pros mentioned:
    Carpet cleaning, Smell

    Rated 5 out of 5 stars

    Cleanser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent detergent for carpets. Smells very nice and cleans gorgeously. My carpet after cleaning is like new

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Smell

    Rated 5 out of 5 stars

    Great for big machines, not for spot bots

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice smell, cleans well! I cleaned my whole house and I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Smell

    Rated 5 out of 5 stars

    BISSELL - Deep Clean and Refresh Carpet Formula

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works very well with our Bissell upright carpet cleaner, has a pleasant smell and does a great job of cleaning up. It is probably a good idea to use it along with your Bissell and may even be useful with other uprights.

    I would recommend this to a friend
  • Pros mentioned:
    Smell

    Rated 5 out of 5 stars

    Great product made my house smell super clean

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a German Shepherd Dog and he sheds a lot especially here in Florida during the spring and summer seasons. This eliminated the odor and has left my house smelling with a clean smell.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Great for cleaning upholstery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cleaning formula is clear and has a faint refreshing smell. It's really great, not a strong odor at all. This will definitely be my go to cleaning formula

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Bissell cleaning solution

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cleaning product. This has always been very effective on tuff areas.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product is clean very good I definitely recommend. Yo can see the difference in the picture.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Cleans carpet like a pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the stains. Left the room n whole house smelling cleab

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this with my carpet cleaner and this works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap plastic = planned obsolescence

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reservoirs are made of cheap recycled plastic. The reservoir ruptured while full of dirty water... I dont recommend this product for this reason alone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Smell

    Rated 5 out of 5 stars

    Excellent Carpet Cleaner—BISSELL Never Disappoints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using BISSELL products for many years, and they’ve always been reliable and effective. The Deep Clean & Refresh Carpet Cleaning Formula is no exception — it works perfectly and leaves my carpets looking and feeling like new. The scent is fresh but not overpowering, and after cleaning, the whole house smells clean without that strong chemical odor. Even old stains lift easily after one or two passes, and the formula works beautifully with my BISSELL carpet cleaner — it doesn’t foam up and rinses out effortlessly. I really appreciate that BISSELL maintains such high quality year after year. Their products are well-designed, efficient, and always deliver great results. If you want your carpets to look fresh and bright again, this formula is definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use, Smell

    Rated 5 out of 5 stars

    Very Happy and Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently used this carpet cleaner detergent, and it exceeded all my expectations! This product works wonders on stubborn stains and leaves carpets looking and smelling fresh. I was particularly impressed by how effectively it removed coffee and pet stains that I had struggled with for months. The formula is powerful but gentle on fibers, so it didn’t cause any discoloration or damage to my carpets. It also has a pleasant scent that isn’t overpowering, which is a huge plus for me. Another thing I love is how easy it is to use just follow the simple instructions, and you’ll see results right away. Whether you use it in a carpet cleaning machine or for spot treatments, it delivers consistent results. I highly recommend it to anyone looking to revitalize their carpets. It’s worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Smell
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Love the smell, but it’s overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new home in August 2018, I bought a home which needed the carpets shampooed. I purchased the Bissell Pet Pro Carpet Shampooer. It was $250.00, I also purchased this cleaner for the new machine. It worked well and had a great Febreeze fragrance, It called for 2.5oz of solution for 64oz of water. The cap on the bottle was a measure cup for proper dosing ( this feature was convienent). I feel like 19.99 was over-priced for carpet shampoo, but I don’t have a huge amount of experience in this department so I may be wrong. The water in the dirty tank was disgusting. I’m un-sure whether the exceptional amount of dirt extraction was due to the flagship machine, or the Deep Clean solution. I’m giving 4 stars because of how well it cleaned my carpets regardless of whether it was the machine or solution, and the convienent cap for proper dosing. I’m not giving it 5 stars because a bottle of shampoo should not be 20 bucks. 10-12.99 would be more appropriate in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use

    Rated 5 out of 5 stars

    Deep Clean An Absolute Game Changer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My carpets and I have been through a lot. Daily wear and tear - you name it, they have faced it. It was tough to find something that could tackle these issues and yet treat my carpets with some kindness. Finally, after trying several options, I discovered the BISSELL Deep Clean and Refresh Carpet Cleaning Formula, and my carpets have never looked (or smelled) better! First off, the ease of use of this formula is quite impressive. The bottle is designed with a handy measuring cap that ensures the correct amount is being used for your specific machine. Just pour in the right amount into your carpet cleaner (I use it with my trusty BISSELL ProHeat 2X Revolution), and you're good to go. Now, let me talk about its cleaning abilities. This stuff truly deserves its name because not only does it deep-clean my carpets, it also refreshes them to the extent that I almost feel like I've installed new carpets! It's like a magic potion for my carpets that banishes dirt, grime, and even old stains. In fact, some stubborn stains that other cleaning products couldn't get rid of disappeared after the first use of this formula.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Smell

    Rated 5 out of 5 stars

    Great updated formula

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This updated and improved formula not only has a perfect scent but also a powerful cleaning effect. We've been using this brand for a while now and this version is our favorite so far.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Smell

    Rated 5 out of 5 stars

    thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent scented carpet cleaner works well but make sure you use the right portions when cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Great Stuff!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how clean my carpets got with this Bissell carpet cleaner. There was no residue left on the carpet and all stains were gone. I would buy this again and recommend it to anyone needing a deep carpet clean or as light as some spot cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Smell

    Rated 5 out of 5 stars

    Carpet solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product gets the job done and smells good

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Smell

    Rated 5 out of 5 stars

    Perfect Cleaning Solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fragrance is not strong enough to give you a headache but just right to leave the house smelling nice and clean. Leaves the carpet feeling clean as well.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works very well with the Bissell Green Machine. Does a thorough job of cleaning my sofas & area rugs.

    I would recommend this to a friend
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