Customer Ratings & Reviews

I really love this machine. It cleans very well and the steam option is a plus. I steamed drapes , floor boards , couches & mattresses . The machine is lightweight & easy to use . The only thing I would say is you have to purchase the self-cleaning hose tool ( which I feel you should get with it ) because after several cleanings the hose smelled awful and that’s really the only way to clean it .

Not going to be long winded here just to the point. It has great functionality in a small package. Overall works well. Suction is adequate. The steam function works very easily and it will spray a soap for deep cleaning. I’ve used it for my cars interior and areas where our pets lay this and the pet hair eraser work perfectly together.

Very easy to use and does a good job. Cleaning the machine is also easy

Clean surfaces very well. and you can clean it and store it easily anywhere, you can also use it to clean your car seats and leave them spotless.

The BISSELL SpotClean HydroSteam 3689F is very effective for quick cleanups and spot treatments. It handles stains well and is easy to use and carry around. However, the sound quality of the machine can be a bit loud and unpleasant at times, especially during stronger suction. The water tank capacity and battery life could also be improved for longer sessions. Overall, it does the job well and is a convenient tool to have at home for small messes.

Overall, I am happy with this machine. Operates like any other carpet cleaner tank wise.. I have had it for about 1.5 years and it has gotten moderate use. The cord and hose wrap up nicely and it is easy to store. I like the steam function. It helps loosen things. My only complaint is the exhaust seems to come out of the bottom. If while you're using it, the machine is resting on a hard surface like tile or hardwood it sounds fine, but if you have the machine on carpet (which I do frequently because I use it to clean carpet...) you can tell it's not venting properly. So I usually just prop it on something to get adequate airflow to the bottom. It's fine overall... it just seems like a pretty big oversight for a machine that's is meant to clean carpets to not be able to sit on carpet while in use.

PICTURE IS INCORRECT: It does NOT come with wheels, the hose cleaner attachment (clear piece), nor the larger bottle of soap. I've reported this to Best Buy since it is false advertising. The wheels and cleaner are about $25 on Amazon. The unit itself is very compact, and does a really good job. Effectively cleaned dog urine on carpet and eliminated the smell. Cleaned couch with steam and it was not damp afterwards. Looking forward to finding more uses.

Works really well! I have used it to clean my couch and spot clean my carpet. Took makeup out of my carpet that has been sitting on it for months. I had tried cleaning it with my upright Bissell and it didn't take the makeup out

As a premium portable carpet/upholstery cleaner, it feels very premium. Nice section and the main tool is a nice size so cleaning doesn't take too long. All of the parts feel durable and are easy to take apart and put back together for cleaning. The attachments come apart for cleaning too which is something we were missing with our last cleaner. The steam function is maybe a gimmick, there's a list of messes that it says NOT to use the steam on so we haven't had a chance to use it yet.

I bought this item primarily for car cleaning use. It has been a joy to work with. It does its job really well. Light gray/white cloth seats look light gray/white again. I wish the item came with a few more tool heads. for cleaning smaller, tighter areas — but I believe there are alternative options that can be bought as needed. I put value as a 4 out of 5 because extra tips would have been nice as an addition as a whole. But overall still a solid purchase as-is.

All I can say is wow. Though a bit pricey, its worth every cent. We upgraded to this as we have 3 small kids and a dog. This is fantastic for both kid and pet accidents. It's easy go move around and works quickly. (Its almost more useful than my full size professional cleaner)

It worked great. I had a #2 wet dog mess on an area rug and it cleaned it up without any issues. No smell, no stain and the rug is white. I also got out a stain on my recliner that had been there for years. I only give it 4 stars because while it works well, I totally thought it was like a spot bot from the size and picture. Meaning that I thought it also worked where you put it on a stain and it auto cleaned the spot instead of using the hose. I probably should have read more of the description first, but for the price this costs I thought it would include that feature as well.

Oh this was the Best Buy of the year. Older dog gets sick and this makes clean up a breeze. Also works on car seat for spilled soda and coffee. I’ve used this at least a hundred times and no problems yet! The only “negative” is that water comes out before the steam so I just spray that away before applying steam to what I’m cleaning. Suction is powerful and easy to clean.

Super excellent product. If anything, it works too well because it leaves immaculately clean spots on my sometimes dingy carpet. Highly recommend it. Love the steam feature too.

The best portable cleaner steamer. We have had a few other models but this one is Sleddog tough. As noted from the 2 year in the running 6 dog sprint World Champion Musher. They got it right with this design. With 16 dogs that live in the home this is a must buy. Although the pups are spoiled those little accidents occurs and this machine can handle the tough jobs with no problem.

It works! Cleaned an entire couch with this and performed excellent. Does a great job on spots and small areas. Cleans and removes water excellent.

perfect size and power for stubborn pups that cant make it outside. cleanup is super easy. simple and efficient

I have not had many opportunities to use the steam option on the machine but it does alright as an upholstery cleaner so far. What REALLY BOTHERS ME are the attachment heads. They are NOT sturdy and come off SOO easily while you’re trying to clean. The design of the attachment heads are not that great and could have been designed better. They do not meet my cleaning needs very well. Also, the trigger button should have been placed somewhere else than where it is right now. It keeps getting in the way when I try to scrub or suck up the dirty stuff. It is so sensitive that it bumps into everything and soaks more than I need it to while I’m just trying to suck up the initial spray. Honestly, I feel like a lot more thought could have been put into this product when they were making it. If you want to use either steam option you have to wait for it to heat up for 30 seconds then press the lever until steam forms. You end up losing A LOT of cleaning solution mixture just waiting for what seems to be BARELY any steam. I’m honestly kinda disappointed. I should have just bought a separate steam cleaner and a separate portable upholstery cleaner.

We purchased this bbecause of our new puppy, and all the training stains that come along with it. We have a Bissell upright carpet cleaner, but still smelled some stuff. We bought a black light and found urine still in the carpet. After using this with the steam cleaning, it took ALL of the locked in stain and smell out. More importantly, the dirty water tanks COMPLETELY opens instead of just having a pouring flap. This makes sure you can actually CLEAN the dirty tank and doesn't always have "just a little" of the nasty water in it after emptying. 10/10!

This is perfect for cleaning furniture flooring and my ship lap cedar walls. I like the size which makes it easier to use and shuffle around the house. I highly recommend this for anyone who wants to keep up their home.