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Customer Ratings & Reviews

BISSELL - PowerFresh Deluxe Steam Mop Hard Floor Cleaner - Brite White/Saphire Waltz-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 760 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 26 Reviews
  • Rating: 3 out of 5 stars

    Decent Cleaner, Easy to Break

    Posted
    TisMe
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Moved into a home with floors that will be replaced, but needed deep cleaning in the meantime. While using the scrub brush, a piece holding it onto the the main unit with a spring broke on the second use. I can still use it as long as I don’t pick it up. But with the scrubber it did remove a lot of gunk. Not as good without the scrubber for gunky floors. (Hopefully you’ll only have gunky floors once!) I used the highest steam setting so this may be the the cause, but there was water marks left on my wood floors. (Different floors) Very noticeable with the sun coming in the windows. Haven't yet tried it with less steam. But for a quick steam clean, it’s a good little machine. Just wish it would hold together better.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great for steam cleaning floors NOT cleaning grout

    Posted
    Vegas
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I received my unit the same day using Best Buy delivery (wonderful service). I was looking for a steamer that also cleaned grout, I thought this was it. Once I open the box the water reservoir had water in it, I though the unit was suppose to be new not used. I did try it out & to my surprise it was a great steamer. I was happy with the way my tile floors look after the cleaning. The grout brush attachment however is a waste of being on the unit. It made puddles of water on the floor & took 15 minutes to go over a line about the length of an ink pen, it was also very uncomfortable to get the brushes in the grout. Other than the grout brush it is a great steamer for your floors! This will be going back, I will look for a Bissell without the grout brush attached.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Returned shortly after purchase.

    Posted
    Kimberly
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I don’t know if I’m really giving this product a fair review. There wasn’t really any one thing specifically wrong with it, it just didn’t meet my expectations. I thought it was going to work a miracle on my laminate floors, and it didn’t. But I might just be hard on this product because I haven’t found the perfect solution yet even after the return.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    It's good.

    Posted
    Amber
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I like this thing but I feel like there should be more attachments I feel like there should be more rags to it because the one well sorry the 2 that come with it are OK but let's be honest I live in Florida and I have animals so the floor get's really gross really fast and the two just isn't enough.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Smell?

    Posted
    Bengalgirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have a poor kitty that leaves spots so I felt the steam mop would be the sanitary way to clean up the messes. No problems but for a smell that it leaves the room. I know my mop is new but the odor is like burnt plastic. It came with a scent disc but that doesn’t help.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Above average steam mop.

    Posted
    JDN532
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The most common problem with steam mops is that the steam is not widely dispersed it is mostly in the center. However, bissell product does an above average job compared to most bc the steam soaks the pad and facilitates wider coverage. Please note that you still have to go over the area at least 3 times to adequately clean surfaces.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok

    Posted
    Tiredmama
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Seems to work ok, thank goodness I bought warranty because I had to replace after only a few uses, the steamer went out, so I’ll wait to see if this one does the same thing again before I say it’s not made well, the steam does seem to get up dried spills well

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Does what it says it will do.

    Posted
    skbndf55
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Does what it says it will do. Nothing fancy. Turn it on, it steams. Basic unit. These things break easy. This is my third one in 3 years. Buy the warranty, it's worth it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Steam Mop, Horrible Customer Service

    Posted
    commstew
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I ordered the steam mop online for store pick-up. The item wasn't ready and was opened. Best Buy was supposed to give me a $30 credit after my horrible experience in the store, but the credit was never received.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great Mop steamer

    Posted
    Clau
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It's great and do the work the only problem is the quality of the pads, only use twice and they already ripped apart.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    GOOD

    Posted
    Barb
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    LIGHT WEIGHT, LENGTH OF CORD IS GOOD, FOR WHAT i USED IT FOR WORK VERY WELL ON VINYL, TILE, AND WOOD. i ALSO USED TO TO STEAM SOME SMALL AREA RUGS.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not as good as the old model

    Posted
    chillyfam5
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had this steam mop before and it was wonderful. It broke so I got the new model. I feel like it doesn't produce enough steam, even on the high setting.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Decent but not great

    Posted
    AnnMarie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This steam mop seams to do a good enough job on light dirt, but for heavy duty mopping and sanitizing it was a major let down.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not the best for my tile floor

    Posted
    Cindy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Not liking this mop for my tile floor, leaves very noticeable streaks. I was really hoping because the reviews were great.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not that great steamer

    Posted
    Bonnie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    It’s ok. I guess it’s cleaning but leaves streaks that must be cleaned or polished afterwards.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    It's okay

    Posted
    Richboy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this mop thinking it would make my floors spectacular, but it was just like using a hot mop. This is only for cuteness.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good but floors are...

    Posted
    Mushu
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    It's a good steam mop but it's a bit heavy and it soaks the floor really wet.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Bissell floor steamer

    Posted
    bbsilverelite
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Simple easy to use Bissell hard floor steamer. does the job

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    For small jobs

    Posted
    Whisper
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This product is decent. I do not like that the removal pad does not appear to come clean in wash.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Leak

    Posted
    Guccigo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    After couple uses it started leaking on the side , not very strong steam .

    I would recommend this to a friend