Main Content

Customer Ratings & Reviews

BISSELL - PowerFresh Deluxe Steam Mop Hard Floor Cleaner - Brite White/Saphire Waltz-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 774 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 549 Reviews
  • Rating: 5 out of 5 stars

    WOW! This steam cleaner is incredible!

    Posted
    Soccergirl
    • My Best Buy® Elite Plus Member

    I have never written a review before. That I am writing a review for this product speaks volumes to the quality product that it is. I'll admit I didn't really want the steam cleaner, my husband did. I found his interest in a new floor cleaner a little perplexing because he doesn't do any of the cleaning. He stated he might be willing to clean the floors if we had the steam cleaner. I didn't really think this would be the case but for $99 I gave him the thumbs up to purchase the steam cleaner. Last night, we decided to try our hand at using the steam cleaner to clean the grout in the tile. We recently purchased an existing home and the tile grout is dark in our high traffic areas. Prior hand cleaning didn't improve the grout color much and it was hard work. I cleaned an area of the grout with the steam cleaner and could not have been more impressed. What a significant improvement! My husband came over and said, "WHAT! I CAN'T BELIEVE IT. LOOK AT IT! I am awesome and your welcome because I am the one that wanted the steam cleaner." LOL! We spend the rest of the evening and next morning literally fighting over who was going to clean the grout. It is easy and actually fun because it is so gratifying to see it so clean. I am about as skeptical as they come when it comes to products and claims about what they can do. We did consider a couple other floor cleaners before we made this purchase. We did not know if a steam cleaner was the way to go and I'll admit I was concerned about using it on our hardwood floors. After one steam clean our tile and hardwood floors look amazing. I hope this review is helpful to you as you consider whether you want to purchase this steam cleaner. I promise you that you will not be disappointed and in fact will likely find yourself recommending this steam cleaner to everyone you know.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice design and function

    Posted
    Kiwi
    • My Best Buy® Member

    I purchased this mop yesterday and have used it on the tile in my foyer, kitchen, dining room and bathroom. I cannot comment as to longevity, but I CAN say I am very pleased with the overall design and function. The rectangular(ish) mophead with the pad that wraps around a bit enabled me to steam all the way into the corners and right up to the baseboards and toe kick tile. That was important to me. I vacuumed first (I thought thoroughly) but in some areas, especially my bathroom which gets very dusty, the residual dust got pushed by the mop head rather than picked up by the pad. To clarify, it only happened in some spots. So I would say it effectively sanitizes and removes spots/stains, but doesn't trap larger particles of dust or debris. That's what my vacuum is for so that is not a deal breaker, I just did a quick wipe down of that section before I moved on. I like the size of the mop head because it is flat enough to get under the edges of my appliances and cabinets, and narrow enough to get around the toilet but still big enough to get the job done expeditiously. I was, actually, pleasantly surprised by how well the scrubbing feature works. To be honest, I didn't expect it to really clean the grout. But, it did, with very little effort on my part, clean my grout. That being said, I have been a clean-floor-on-my-knees kind of cleaner usually so my floor was not too bad. But I could actually see the dirt being lifted from the grout ( hope it wasn't the grout itself). I like the fact that I can stand the mop up, and it will stay upright if I have to move something out of the way. I do think it balances a little precariously though. One caveat for me, something I should have known but didn't, is when you use the scrubbing section, the directions say to turn off the steam before and after. This makes sense since you don't want to burn yourself. I did not turn it off before I dislodged the mop head because I just hit the lever to detach and did not perceive any danger of coming in contact with the steam; But afterward is where it gets tricky. Very difficult to reattach while steam is still being produced. I did manage to do so but obviously not without risk. Next time I will just follow the directions and turn off the steam before reattaching the mop head. Both my husband and I love the fresh scent of the discs, another pleasant surprise because that was not a big selling point for me. Very happy with this purchase - now just hope it lasts.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So worth it!

    Posted
    Cmcdowell85
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Love this steam mop! I read the reviews on several different ones and decided on this one. I have laminate wood floors that have a glossy shine to them. I remember the salesperson telling me if I had pets or kids I might want to rethink buying a glossy floor product. Well, with pets he was right. Paw prints everywhere. Always having to use a mop with a microfiber pad cleaning and buying expensive cleaning products. Then the cat got a UTI. All I could smell was cat urine. That was the breaking point. I went and bought the steam mop. Only my bedroom has carpet in it. I can clean every floor with this mop. My glossy laminate floors look amazing after using this! The smell is completely gone. The steamer is easy to use. Just pour in some distilled water, wait about 30 seconds, and it is ready to go. It glides smoothly and the the mop head turns. The first couple of times it did seem to streak the floors. I read another post where someone else said the same thing and that is was just a build up of other cleaning products. After using it twice I don't have that problem. Floors look great. Got it on sale for $80. Definitely worth the investment.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nearest I'm likely to get to a fairy godmother

    Posted
    Daughterofthestorm
    • My Best Buy® Elite Member

    I was swimming in regret over the Armstrong luxury vinyl floor we had selected last summer. Not that the floor wasn't beautiful, but the light colored tiles trapped endless amounts of dirt in the crevices, and do NOT get me started on why pale grout was a huge mistake, especially on a large area. I was spending too many hours a week scrubbing both (often on my hands and knees), and still saw the annoying black spots in my tiles. This miraculous little device removes ALL of the shadows and black spots, leaving my tiles as beautifully clean as they were when we had them installed. It even cleans GROUT, for crying out loud! It does take some time to cover the entire floor with both the pad and the grout brush, but very little effort. The floor even feels far cleaner when we step on it barefoot. Bissell, if you ever decide to produce a cordless version of this cleaner, you may just rule the world!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    thank you Jesus / Bissell!

    Posted
    MimiG

    In retrospect - I've realized that in my 61 years - other than the house I grew up in (linoleum floors) that I've never lived 15+ years anywhere...so I was fooling myself that when we built the home we used a darker grout. OH NO! I called to see what it would cost to have it professionally done and kitchen alone was over $300. I read the reviews and decided to give it a go. I was TRULY AMAZED. Now it isn't a panacea miracle cure nor is it quick to fix if your grout is as bad as mine was...however I would say that after about 4 hours of work (not much on hands and knees) the steam mop has removed at least 85% of my yucky grout dirt...seriously it was SHOCKING! By the time I finish my house, I might wear it out - but it was easy, reasonably priced (think how much I'd have to pay to do the entire home!!!) and that grout cleaner is the BOMB! Thank you Bissell!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very good

    Posted
    Am201802
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This mop is pretty impressive. We had a Shark that was giving out so I got this Bissell for my mom for Christmas. The mop pays for itself after 1 use. It completely cleans grout and the pad was completely brown when we first tried it from all the dirt the Shark wasn’t picking up. Our grout has remained clean since we first cleaned them with this mop. Really picks up dirt rather than just swishing it around. We hand scrubbed our grout when we first moved in and thought the floor was clean. Turns out the grout is a lot lighter than we thought.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Dream Steam(er)

    Posted
    Berg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I'm highly impressed with this steamer. I was going to go with the battery operated model, but since that wasn't a steamer and just a floor cleaner, I went with this one instead. I'm glad I did. I used this last week on my bathroom tile floors and they have never been cleaner. I had a Shark before, but my ex took that in the divorce (we are still very good friends and I insisted she take whatever she needed). I love the fresh scent pads, as they are not too overwhelming and just give a subtle hint of cleanliness. The steamer heats up pretty quickly. I just plugged it in 5 minutes before cleaning the floors, and let it warm up while I was cleaning other areas. A great, cost-effective steamer!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The steam mop you’ve been looking for

    Posted
    David
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    When our Shark Mop stopped working after one month of use (you read that correctly) we decided to rethink our steam mop decision. I’m glad we did. This is a solid built unit with all the features you need and will clean your floors extremely well. You only have 2 settings (high and low) but really, you don’t need more. Once the mop has heated up, you can actually see the steam in the head of the mop, so you can tell it’s working. The best feature is the brush at the end, which allows you to scrub hard-to-get spots without having to bend over. The scent disc is the crowning touch. You can actually smell the discs while you mop. The smell doesn’t linger for long, but it does make you feel like your floors are getting extra clean.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Steam Mop Met Expectations

    Posted
    HomeOwner0320
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I needed a steam mop to easily mop the laminate and tiles throughout my house. The mop was straightforward to put together and use for the first time. Be sure to use the correct type of water to maximize results. Also, the mop pad doesn't hold dust that well so it is imperative to sweep the floor well in advance. The spotboost brush came in handy for a few tough stains but it isn't great...just good. I was tempted to move the mop quickly to get the job done, but I noticed that it was more effective if you allowed the steam enough time to do what it is supposed to. Overall it is a good steam mop and I am happy with it's performance.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Better than Expected!

    Posted
    Danielle
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I originally bought this just to sanitize my kitchen and bathroom tile. While in the kitchen, I took the pad part off to slightly scrub a spot. Well...the brush scrubbed the grout, and OMG! I ended up cleaning all the grout in my kitchen and entry way. I’ll eventually get to the hallway and bathrooms. Best $100 I’ve spent in a long time! Before and after pics attached. I had no idea my kids and husband were this hard on floors!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this mop!!!

    Posted
    Lucydog
    • My Best Buy® Elite Member

    This is my first steam mop but I think its the best thing since sliced bread.I just moved into a new home and started to clean the place. I couldn't believe the difference it made in the kitchen. I thought the grout in the kitchen was gray, but after cleaning with this we realized it was actually beige (grooooooss!!!) I love that this cleans with out chemicals, my dog has skin allergies and everything messes with her. Since cleaning with the steam mop we have had no problems. Most of my house is tile so I have a lot of grout to keep clean and the scrub brush on this model is perfect for that. I have been using this for a month now about twice a week and it works great so far.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far so good!

    Posted
    Spartans808
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Had to buy this because our last Bissell Team Mop stopped working in less than a year. For some reason water kept coming out the overflow area on the back of the mop. Even took it apart to see the problem but it didn’t fix it. So ended up buying another because when these mops work they work very well! What I like about this model is that the mop part actually can come completely off unlike the previous model I had. This makes great if u want to steam specific a area your home! I use it specifically for grout and the grime comes right off! Our grout in our tiles look extremely clean without harsh chemicals!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great steam mop

    Posted
    MandyS637
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This steam mop is fast and easy to use on my laminate floors that were extremely dirty after a week of having many guests over with kids, our 2 shih tzus, food/drinks, and not to mention the constant in and out which tracked in more dirt than normal. I was overwhelmed on the thought of getting my floors clean for my crawling 9 month old but with this steam mop made it such a breeze and enjoyable to clean the floors. I actually cant wait until they're dirty again!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Better than wet mopping!

    Posted
    Cynthia
    • Verified PurchaserVerified Purchase

    I live in Santa Fe, NM and dust is a way of life. I have three dogs and tile floors, and even though I run a bare floor vacuum often, there is still fine dust left behind. I will run the steam mop and the floors are great and dry instantly. I bought extra pads so I change them two or three times while cleaning depending on how dirty the floor is. My house is about 2000 sq ft, and generally one tank of water does it all. The cord lenght is reasonable. The unit heats quickly, and has two steam settings. The lift off scrub brush is great for tile grout. I will never wet mop again!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Packs one heckuva punch

    Posted
    DNAguy

    At first blush, I thought this dinky thing couldn't do squat to clean up after "The Beast" (our two-year old) and her four older sibs. I couldn't have been more wrong. This lightweight, easy to use cleaner plows through dried on whatever-the-heck-that-was on our kitchen tile floor. Sometimes the goo has festered for a couple weeks before we get to do a good cleaning, but the mop head detaches for a scrub brush on the more stubborn ick. What used to take hours of hard scrubbing with Swiffer Wet pads takes minutes to clean with this amazing steam mop.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Makes mopping a snap

    Posted
    Sheila
    • Verified PurchaserVerified Purchase

    Best mop ever, easy to use, kills germs, lifted dirt my cleaning people had left behind and if you have ceramic tile with formations it’s great to pick up dirt in all the little holes and cleans the grout. I have pets so I only use the steam and the disks to make it smell nice. Worth every penny! Clean up is a breeze, just wash the easy pull off pad and air dry! Should have been using it a long time ago. Even gets around the toilet! Bravo Bissell! And thank you for all you do for pet adoption!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great so far

    Posted
    RIL18
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I purchased the mop approximately a month ago. I’ve used it approximately 3 times. I’m so surprised how dirty my floors actually were. The mop steams well. 1 mop head was enough for me to do the kitchen, dining room, entrance way and 2 bathrooms. I only use distilled water and make sure to drain it after every use. I will go back and order the 2 year protection plan as I’ve read that some of the mops fail after 1 year. Definitely worth the money.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Forgot my floors were white

    Posted
    SarahS
    • Verified PurchaserVerified Purchase

    I purchased this steam mop as a last ditch effort to clean impossibly dirty white linoleum floors in my kitchen. I have scrubbed these floors on my hands and knees in the past and they didn't turn out anywhere near as clean as with the bissle steam mop. The process was so easy. So fast. Dried extremely quickly and yielded a far better result than I had believed to be possible. Not to mention my back and shoulders weren't aching when i was all done. No more bending, no more vigorous scrubbing, just effortless results.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Steam Mop

    Posted
    TomLV
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Bought this model based on internet reviews. I have both Tile and Hardwood floors. Could never get the shine and cleanliness with a regular mop. Ofter using this mop its like my floors are brand new! The floors are clean and shiny with no streaks or film left on them. Wish I would have bought this sooner! The mop doesn't use a lot of water and produces a good amount of steam. Its light and easy to move around. If you want the best results use only distilled water to avoid minerals and films on your floor. It will also keep the mop internals clean.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Steam Mop!

    Posted
    Morach
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Just got this steam mop from Best Buy after reading the reviews and absolutely LOVE IT! I had a Shark before & of course it broke like everyone else's. This Bissell is much more sturdy! The fragrance disks leave a nice, fresh smell! My laminate floors are finally clean again, & without the pain of getting on my hands & knees. The steam settings allow you to control the steam. The design of the mop head is large enough to cover large spaces but designed so that you can fit it around and between areas. You won't be disappointed!

    I would recommend this to a friend