Customer Ratings & Reviews

Excellent product! I have ten cats and everything that comes along with one cat multipled by ten.

I love this machine but every year I have to buy another one because it stops sucking up the water!!

Does a good job cleaning, but broke after 3-4 uses within 4 months. We’ll see how Bissell customer support goes.

The cleaner works very well ,so far. We have used the cleaner on some small areas, we have also used both of the hand held heads with the hose.

Works great and does the job! Definitely recommend

we are very pleased with the new carpet shampooer.....the salesperson was very helpful....bestbuy is our favorite store....ben brown

The amount of hidden hair and muck weve pulled up with this is insane. Beats our last one by alot

It was easy to put together. Works great on pet stains. I have 5 month old puppy.

This vacuum it’s awesome, just need to make a little less noice

Works great !! We are in the content restoration business and this is our go to machine!

It’s really good , works perfectly fine , worth your money if you have a pet .

This is much improved over the previous model. Not sure how much it heats.

great results with clean up performance and set up or installations was very simple.

My wife love this vacuum even if you don’t have pets it’s so good to clean the carpets. Totally recommended

First, I have owned my fair share of carpet cleaners, and to say this is my least favorite is an understatement. The "dirty" tank is tiny, so you are constantly emptying it. I think I emptied it about five times for my living room alone. Secondly, there is **********NO SEPARATE CLEANER SOLUTION CONTAINER********* YOU MIX IT IN WITH THE WATER TANK. I found this to be unbelievable. So you go through cleaner and water, like water (ha). You have to empty the tank out constantly, plus you have to refill it constantly. Thirdly, IT FEELS LIKE CHEAP PLASTIC. If it were a $100 carpet cleaner, I wouldn't complain, but we all know this isn't a $100 carpet cleaner. How it received these high ratings is beyond me because THAT WAS THE ONLY REASON I BOUGHT THE THING THEY CALL A CARPET CLEANER. It's a waste of money. Total waste. BUT het, it is easy to use until you get to the attachments. That took about 20 minutes between my significant other and me (both are tech savvy; he is a mechanical engineer, so that blows my mind. He couldn't figure out why the accessory wouldn't suck up the water; it would only squirt it out, yes, squirt.) I finally messed around with the hose, and it just started working; it was a complete mess. As I said, I have owned multiple carpet cleaners, which is the worst of all (even those I owned or used in the early 2000s).

Worked great even took some stains that I didn't think would come out out.

Love this! Works very well I have the matching vaccuum we love Boswell

I love this shampooer. Second time to purchase. First one lasted 5 years but I used it very often.

Does an excellent job on dog stains, fresh and old alike!

I really needed this carpet cleaner i just had kids an they love spilling stuff