Main Content

Customer Ratings & Reviews

BISSELL - ProHeat 2X Revolution Pet Upright Deep Cleaner - Black/Samba Orange-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 883 reviews

94%
would recommend to a friend

Expert rating

Rating 4.6 out of 5 stars with 1 review

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 883 Reviews
  • Rating: 5 out of 5 stars

    Everything I Wanted

    Posted
    Beckalina
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It took me MONTHS to decide on a carpet cleaner. I spent a lot of time researching the different features & reading all of the reviews. I have a one bedroom apartment with a cream/tan colored carpet. For most of my time in this apartment I've had one foster cat at a time in addition to my own cat. Foster cats can be messy. I've always spot cleaned my carpets, but it was time to do a good deep cleaning. So I needed a machine that was strong enough to get some set in stains. But I wanted something easy to use & easy to store in a small space. I had in the back of my head that I wanted to go with a Bissell because I'm a big fan of the work they do with local animal rescues. But I did research all types of machines. I kept coming back to this one. It has turned out to be everything I wanted & more. PROS: Separate tanks for clean & dirty water, which makes it easier to clean the tanks. A lot of Bissell cleaners have one tank with an internal bladder to separate the water. Very lightweight & easy to maneuver. So easy to use it almost feels like vacuuming. Very powerful & cleaned set in stains like it was nothing. Also so powerful that it fluffed my carpet to look new. Did a good job sucking the water back up out of the carpet. Easy to clean the machine when you're done. CONS: None. Seriously. None.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product

    Posted
    Chuck
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I wanted to clean the light, grayish-white wall to wall carpet in the upper level of my house, but I also wanted a product that wasn't going to be too heavy. After reading many reviews I decided to try this one since it was on sale at the time, and so far I'm very pleased with it. Filling the clean water tank with water and cleaning solution is simple, but I do have some reservations about the accuracy of the 'fill to' line for the cleaning solution. On my first fill, I used the 'fill to' line on the tank, but then I realized it took about 1/2 of the 8oz complimentary bottle, which is quite a bit more than the suggested 2.5 oz. Not a big deal, but after that I started using the measuring cup that was included. Emptying and replacing the dirty water tank is very quick. After the first room was clean, I decided to wait until the next day to clean the rest of the floors, so I broke the unit down to see how hard it was to clean; it was very simple. The only problem I had was the next day when I was about to finish the second room and realized that I hadn't snapped the brush cover back in place so it was losing suction... which meant about half of the water wasn't recovered. Easy enough to fix, and then I just went over the room again. The carpets look and smell great. There were a few spots in high traffic areas that I had to go over 2-3 times, but eventually they either were gone or were so faint you couldn't really notice them. I did try the hose with the attachments on the stairs, and it did a good job, although I wasn't expecting alot since there was no brush on the attachment. Overall, I'm very pleased with this machine.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Carpet Cleaner Ever!!

    Posted
    Happy
    • My Best Buy® Elite Plus MemberElite Plus Member

    Bissell makes the best carpet cleaners ever!! This machine is a miracle cleaner on the dirtiest stains that I had on my carpeting from people tracking in dirt over the winter. My beige colored carpet had a black path of stains from my garage door hallway to the kitchen. Then I used my new Cleaner & with a couple passes of this machine it made my carpeting look brand new. Plus I have a dog who periodically has accidents and it sucked not only the stain out but the smell too. I'm so happy with the purchase of this product. Also, Best Best let me to do a price comparison with Amazon so I got an extra $20 off the price. It was easy to assemble and so easy to use plus lightweight. I'm so excited to clean my bedrooms and try out the upholstery tools to clean my recliners too. I am surely going to get my money's worth out of this machine with having kids and a dog that track in dirt all the time. It's as easy as using a vacuum cleaner to attack stains as soon as they appear. Thank you Bissell and thanks Best Buy!!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Disappointed!

    Posted
    BusyNurse
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This would have been so easy to use, had it worked properly. I wasted so much time cleaning my carpet only to find the dirty water tank empty! The 1st time I used it, it only was about 1/4 full; I thought that was weird. The second time, no suction & an empty tank! The cleaner was only 3 weeks old! There was also wet hair-clumps all over my carpet even thought I vacuumed first. It also seemed to be shooting solution out the rear, even without me pulling the trigger. I did all the troubleshooting suggestions (for no suction) to no avail. Bissell suggested I take it to one of their repair centers; are you kidding?? This was practically brand-new! It was a struggle for me to get a refund from Best-Buy, since they wanted me to go through the manufacturer (Bissell) who, by the way, suggested that if I really wanted a refund to return it to the store where I purchased it! I explained this run-a-round to the store manager, who made an exception & gave me a refund after my 2nd trip there. I read other reviews after the fact. Those who haven't had a problem love it, but those who do have a problem have the exact same problem I've experienced. Don't waste your time with this machine!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent system beats past steam cleaners

    Posted
    mnfam
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Besides the genius design of how the tanks fill, sit nicely on a flat surface, empty and clean, Bissell has gone much further than before by adding true motorized agitation of the carpet for superior results in pulling out the dirt and stains. On top of that, this unit also pumps hot air through the clean tank area to keep it warm! *If that isn't enough, they now have a fully functional hose and attachments to clean furniture and other hard to reach places! (water and suction run through the hose directly). NOTE: do not buy the big bottle of detergent unless it has the yellow quick fill cap. that makes putting the soap in 10 times easier. Upon my first cleaning of a recently cleaned carpet, I pulled out what looked like chocolate milk! This baby works well! I didn't find enough reason for us to own the higher model as the cost is much more, but I see how that model can be easier to clean the rollers and has a better attachment for hose if you do have shedding pets.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It really sucks...which is actually a good thing.

    Posted
    Weego
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is probably my 5th Bissell Steam Cleaner over the last 15 years. I decided not to spend top dollar this time because regardless of the model/price they don't seem to have the longevity to make it worth the investment. PROS: Excellent suction (so far) Light weight Fairly quiet Cleans well CONS: Unlike some of the higher priced models, you mix solution directly into water so there is no way to adjust the solution level as you clean or do a water rinse (without first using up the current water tank) Pet hair is beginning to accumulate in the machine and I can't find an easy way to remove it. I can see this is beginning to affect suction. The tanks are somewhat small. You have to dump the dirty water quite often although there isn't much because the foam from the cleanser causes the machine to sense it being "full".

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product for the money.

    Posted
    Jackie
    • My Best Buy® MemberMember

    I was happily surprised by the good job this carpet cleaner did. I had read the reviews, which were mostly good. That is why I chose this particular machine. It is not bulky .It is about the size of an upright vaccum cleaner. It is easy to assemble.It did a great job for my apartment .I give it 4 and a half stars. The only thing is that you have to make several trips to refill and empty the dirty water container and refill the clean container with solution and water.The water containers are not real big .But machine would be bulky if it had bigger water containers. Therefore, I did not mind having to empty the dirty water container and refill the clean container with solution and water a few times. My carpets and rugs look so much better. It looks better than when I had a professional come out to clean my carpet.I give it not 4 and a half stars. It deserves a 5.I hope that this review helps someone else to make an informed decision. The previous reviews helped me. Which is why I chose this machine.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Amazing and Compact

    Posted
    QueenZzz3
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this carpet cleaner after returning a more expensive professional brand, that never worked. This carpet cleaner is smaller than my vacuum cleaner. All of the attachments are in a storage bag instead of being on the cleaner, which makes it lighter and easier to store. They have made it exceptionally easy to clean and take care of. The first time I used it, it cleaner better than any other one I have ever used. It has two different settings, 1 for deep cleaning and the other for express cleaning. The only con that I have encountered is that the water reservoirs are smaller than others, it requires a more trips to the sink. On the bright side it keeps it lighter and easier to carry. All in all I would recommend this to anyone especially with kids.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Very dissapointed

    Posted
    gater
    • My Best Buy® MemberMember

    This machine stopped working before the furniture could get cleaned. We got the chair and ottoman done and 1/2 of the couch. Carpets were not started yet. The belt broke and part of the bristles were breaking off and my husband said the motor sounded terrible. The roller brushes keep runing when you are doing your furniture which in turn is not good on your motor and the brushes, belt etc... I told him to pack it up we were heading back to best buy. I have never seen my husband be so strong headed to stay away from a certain brand after that. We asked the employee at Best Buy if all the roller brushes stay on while doing furniture and they came back to us and said yes. He or we I should say paid the extra $80 and bought the Rug Doctor and absolutley love it. And by the way: the roller brushes do not stay on with that one while doing furniture. So Best Buy employees did not have the correct answer for that one!!!!!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible waste of money

    Posted
    Conquercomputers
    • My Best Buy® Elite Plus MemberElite Plus Member

    I searched high and low for reviews after my Hoover kept quitting on me within 3 carpet washes. The beater bars are suppose to go 2 different directions on this, of which they do not. The roller bars sit on top there is no weighy to force them into scrubbing the carpet. You have to mix the liquid and detergent together so if you want to just rinse the carpet you actually have to clean out the container very good. Water gets cold, the "heated part" literally blows hot air on the container from the bottom. Poor cheap quality plastic made containers, the thickness is a step up from a milk jug. The weight is all left to be in the handle which is a problem, as you are cleaning the floor weight is all on you. 2 simple stains still sit mostly in the carpet and oh lets not forget the suction is horrible, left so much water in the carpet my wife had to push down on the carpet cleaner to actually get the water to suck up because there is 0 weight in the front of this machine.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Works well, but a little awkward

    Posted
    My2Cents
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We have owned several Bissell carpet cleaners in the past. The newer design is easier to clean up afterwards, but is more awkward to use. The clean and dirty water reservoirs are on the handle, making the unit harder to maneuver and providing less weight directly on the floor, which equates to less suction. The old style had a separate detergent reservoir, which was easy to use. The new style requires that you pour the detergent in the clean water reservoir, which is not only awkward, but messy. In addition, when you want to just rinse the carpet, you have to remove the reservoir, rinse out and waste any remaining detergent, then fill it with clear water and proceed to rinse. Overall, still a good carpet cleaner - but Bissell needs to rethink this new design. Maybe they should try actually using one...

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent

    Posted
    JoAnn
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had browsed reviews for almost 2 weeks before buying this one. My brother inlaw is a professional carpet cleaner and does ours twice year but with 2 cats a toddler and a puppy it was hard to have him come more often so we decided to get something we could do ourselves. At first I thought it was just ok but with how easy it is to pull out every weekend and do a run over the living area, my carpet looks brand spanking new. We have even had people ask if we got new carpets. I would recommend this to anyone who's carpets are in bad shape and white. We ran it every weekend for a little over month since they were so bad and I don't regret it. I defiantly got my money's worth already and no longer mind crawling and playing all over the carpets with my kid.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy to use carpet cleaner

    Posted
    SonyGee
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am very happy with this carpet cleaner. I have one dog who was having potty issues and we had lots of spots, using an odor removing spray wasn't enough, she kept returning to those areas. I finally gave this machine a try and I am really satisfied with how well it removed odors ( be sure to use the pet odor shampoo included). The carpet smelled so fresh and clean after just one sweep! The refill cartridge is just right only had to refill twice for my 800 sq ft apartment. The regular shampoo doesn't remove enough grime in those high traffic areas, next time I'll try something stronger. Overall a good deal, worth the price I paid.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome carpet cleaner, especially for pets!

    Posted
    svenb352
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We got this as our old Bissel cleaner finally died. I am so glad we got this! It works extremely well, came with two sample solutions to try out, and my favorite part here is that there was a sticker on the box that said if you buy this cleaner and go to a specific website Bissel will donate $10 towards a homeless pet shelter fund. We did it, and it was actually a $20 donation :-). Very cool. I got it on sale and with the donation feel like I got an extremely good deal. All in all, we are very happy with this purchase and highly recommend it :-). If I had any complaint it is that Bissel decided to put the power cord right behind the unit so I am constantly either running it over, or I just hold it in my other hand to ensure it's not run over lol. Either way, definitely get it as you won't be dissapointed :-).

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for my mom

    Posted
    klbst710
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this shampooer for my mother because her old one had recently died. She has two cats that tend to overeat and cream colored carpeting throughout her multi-level home. She's disabled, so carrying things up and down the stairs isn't the easiest for her, but if this thing has no water in it, she does okay with trucking it up and down. I initially recommended a smaller spot bot, but she likes to clean the carpets in their entirety quite regularly. She was skeptical at first because she had never owned a Bissell before, but after reading countless positive reviews, she chose this one and is happy with it so far!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Heavy but Does the Job

    Posted
    Campjeep
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    First I have to say that I was fairly surprised when the box showed up. I was expecting a HUGE box but what we got was a fairly small box and I wasn't sure if this big carpet cleaner could fit in there. Well it did. It easily fitted together once taken out of the box and they even included a sample cleaner for you to get started with. I personally use Resolve but the cleaner worked well. Now I have pets, a dog and a cat and we're still house training our dog so I was really excited to give it a try and boy did it work. I usually pay to have my carpets cleaned but with this I won't have to anymore. I do have to say that it is fairly heavy but it does the job! My family room is fairly large and I didn't have to unplug and replug as often as I would have with my old carpet cleaner. This included a very lengthy cord that can do big rooms in a breeze.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Highly Recommend

    Posted
    EdDoc
    • My Best Buy® MemberMember

    I highly recommend the Bissell Proheat 2X Revolution Carpet Cleaner. I had spend nearly $400 to have my carpets cleaned by a professional carpet cleaning company, and I was not satisfied with the results. The company had returned to try to get the dirt out of a specific area of my dining room, but to no avail. I purchased the Bissell Proheat 2X Revolution Carpet Cleaner from Best Buy and brought it home to try it out. After one use, the dirt in the carpet is gone. I also used the attachment to remove spill stains from the cloth-seated stools in my kitchen. They now look like new! You will not be disappointed in the ease of use and the results of this reasonably priced carpet cleaning machine. The sales associate at Best Buy was very helpful and applied a price-match to my purchase. Great deal!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Dare I say Miracle Worker?

    Posted
    jevchance
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this cleaner on the road setting up our trade show booth. We use white carpet in our booth, and due to extenuating circumstances the white carpet was damaged in a bunch of places due to forklift wheels burning through the plastic protective covering we put over the carpet. Not good! So I made a quick run to Best Buy and landed on this unit. The unit did require several slow passes over the toughest stained areas, and not all of them were removed 100%, but we were really impressed with how much of the stains did come up. This thing really saved the day, we were talking about having to patch in carpet which would have been extremely expensive.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Simple & does a great job cleaning

    Posted
    Hector
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought the wet vac with the intention of shampooing my whole carpet especially since my wife & I just got a puppy. This vacuum was very easy to put together & use & it's very easy to clean out after use so I liked that a lot. We had some stains in the carpet & I was very surprised how easy they came up after using this vacuum. It does a very good job of cleaning. My only complaint is that the water runs out too quickly. This is more for spot cleaning and not large areas. I mean you can clean your whole carpet but your going to be changing out the dirty water & adding new water once or twice. Overall, I thing it's a great wet vac.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to use.

    Posted
    Science6
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this to scrub my game room carpet. The carpet is royal blue and about 7 years old, never been cleaned. I used the Deep Clean setting on the scrubber and it worked great. The carpet had a dirt path from heavy traffic. After cleaning, the path was gone. I used the cleaning solution that came with the product. It is easy to assemble and operate. After scrubbing it I went over the carpet again using just plain water to remove any residual cleaner left in the carpet. It picked up a little left over soap but it also got out more dirt. The water was brown with just using the water rinse. I especially liked that it was easy clean-up. It ok about 15 minutes to clean all of the parts.

    I would recommend this to a friend