Customer Ratings & Reviews

Good for surface cleaning and a help while I w as unable to use push vac

Picked up dirt well. Had some trouble going from food to area rug.

I have to watch the unit to make sure it does not have problems moving from my wood floor to rugs - it got stuck on the fuzzy bath rug. It is so nice to see the floors clean without constantly mopping. Not as many features as the higher costing unit, but I have clean wood floors now.

Can't beat the prices when it's $200. It takes a bit of getting used to. It does a decent job cleaning.

Works pretty good in my house of 6! I should have probably read the manual, however it works just fine for me! Very easy set up! Only gets stuck under one weird chair we have, so I just pick it up when I let my little buddy go! Lol My husband says its following him.....I told him, it's only encouraging him to clean more!

Great for non carpet area. Is great for animal hair and dust and small objects

Found it is difficult, not intuitive, to program. Others have said if you loose power all your programming is lost, but we haven't lost power yet so can't confirm. I just wanted it to run when I left the house without a set program and contacting Bissell just led to more confusion. But, once I got it working I was impressed with the amount of pet hair it removed.

I loved being able to have it run M-F while I was at work every day, it worked quite nicely on the hair from my 100lb Alaskan Malamute. Unfortunately, after just one week of use the brush on the bottom intake broke :( I sent it to the company and they told me in would take 2-3 weeks to receive the replacement! I'm disappointed, but excited to have it back.

In general, it is a good vacuum. The downsides are tiny dirt compartment and failure for handling human hair.

This vacuum has taken the burden away from me, and it really works on all surfaces - and I have dog hair for it to contend with!

My husband gave it to me as a birthday present and it is by far the best i have received! It is not as quiet as i expected but the noise is not a deal breaker for me as it's performance exceeds my expectation. It doesnt get stuck all the time and the cleaning power is great!

Great vacuum works well if you have an open floor plan.

Awesome little vacuum cleaner. It does what it says it does. Very happy with my purchase.

It has a habit of getting stuck under things and draining the battery. It also doesn't remember to turn on if when programmed to do so.

Excellent for a small dining area, living room and kitchen, I have 2 dogs and a cat.

robot starts off good but then messes up very quick. longest i had one last was 3 months. went through 3 before getting another. GET THE WARRANTY!!! It helps a lot and bestbuy is awesome for their warranty!

Works great on the hardwood floors. Ok on the carpet. For some reason it builds a lot of static electricity on the front of it. Have to wipe the front off of hair periodically. Guess it is doing its job in some wired way.

The good: Let me start by saying that the vacuum works as advertised for me on my hardwood floors. It performs better than I expected. The unit, once set up is programmable and sets off on its own for the time set for your cleaning cycle. Once complete, depending on the cycle you choose, it returns itself to its dock to recharge. If you have ever had to keep hardwood floors clean, I am sure that you are aware that a broom spreads more dust that it picks up. The dusting devices for hardwood floors are an all day affair if the entire house is hardwood which mine is. This statement is especially true with two dogs and two cats adding shed to the dust. I received the vacuum a day or two before Thanksgiving and it was the perfect time to give it a good workout. It successfully not only picked up dust bunnies but the heaver red clay dust that is tracked into every house here in Georgia. The vacuum has a built in sensor that prevents it from tumbling down the stairs or getting stuck on a wall. Getting stuck under a chair is a different animal as this occurred on several occasions. The included invisible wall feature is also a must have. In addition to keeping the vacuum in the desired room, It was easy to set the wall to prevent the robot from entering areas in my home office where cables or cords were eliminating the need to pick up and put down cables. I can use the regular duster for those areas. Under normal use, chairs excluded, I was pleasantly surprised to realize that the robot will change the pre-programmed pattern of cleaning if it gets into a tight spot. Originally set to run a back and forth pattern, after running into my table and my shoes a few times too many, the vacuum immediately changed from back and forth, to an expanding circular cleaning path until the computer was certain that it was clear of obstructions. Of course this would not and did not work under a rocker set against a wall. It had no problem either going under, or escaping my sofa, love seat or bed which are much closer to floor level. For the past few days , I have set it to run at 0900 for 30 minutes in one room and return to its dock. It has done so without fail. As far as carpeting is concerned, my son (home for the holiday from college) insisted on giving it a workout in his dorm room. The carpet is not plush (of course) and very light in color. Since he has the ability to rent a vacuum, it is kept relatively clean and appeared so. When we arrived, before grabbing a bite to eat, we programmed the robot for a thirty minute run. Although the carpet looked clean, on our return, we realized it was not. In the 30 minutes we were gone, the dustbin was filled and the robot went into error mode. We were actually able to fill it a second time. This was pure dust and, from my understanding, what a weekly vacuuming had left behind. The robot’s edge clean feature is a must have for hardwood floors. No amount of sweeping or dusting for me has kept the very edge of the bottom molding clean for any length of time and mopping seems to just turn the dust to mud. The only solution has been a hand held brush and a dust pan. The Bissell Cleaner comes with detachable brushes that target that particular area. I placed the unit in edge clean mode and to be honest was quite appalled at the amount of dust I saw coming out of that crevice as the robot did its thing. The bad: As others on other sites have mentioned, the instructions were clearly written by someone without adequate command of the English language. Several portions of the set up, especially the dock and invisible wall, I needed to reread to get the point that the author was attempting to make. I feel that there are some very important care and usage points that should have been made but were not. For example, the possibility of short charging the battery on those short cleaning cycles that I favor? Since Li-Ion batteries can be a bit expensive to replace, battery care is a must for any manual. Although the vacuum does the job, I am a bit concerned about the build. As my mother pointed out, its sounds like a loud egg beater when in operation on my hardwood floors. This was not much of a problem on the carpeted dorm room but I always get a bit nervous when something appears to be rattling that should not. On first use, the vacuum has a rather unpleasant smell. It is almost as if there is burning circuitry but I am hopeful that this is normal and just the new smell of this particular item. I did keep a close eye on it for the first several uses because of the smell. Overall, so far so good! I always wanted to pull the trigger on a robotic vacuum and the ability to try this in exchange for a fair and honest review has not been disappointing. To be able to clean under very heavy furniture without hiring a furniture mover is a BIG plus. The vacuum was even able to clean beneath an iron-tempered glass entertainment center in my bedroom. This is a piece of furniture that is only moved for spring cleaning. Now, if only I can get a robotic floor mopper! Compared to the prices of some of the higher end models, this one has bang for the buck and I won't stop using it anytime soon.

This is an okay device. 80-90% of the time it returns to the base, but there are times when I come home and I have to go looking for it. I'm not sure what causes it to fail. I'm also less than impressed by it's picking up skills. I've actually witnessed the unit go over a small bit of dirt and not pick it up. I know I wouldn't buy it again but until I can afford the outrageously-priced better ones, this will have to do.

Terrific item. I'm waiting for a smaller version to come out.