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Customer Ratings & Reviews

Your price for this item is $210.99
The comparable value price is $259.99

Customer reviews

Rating 4.5 out of 5 stars with 170 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the SurfaceSense Allergen Pet Lift-Off Upright Vacuum, particularly its strong suction and ease of use. Many appreciate its manageable weight and overall performance, especially on carpets. Additional features like the LED lights and various attachments have also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 170 reviews
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Great Quality For a Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy. Picks up so much dust and dirt. Its windy where we live so I vacuum a few days a week and this has been a great purchase.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Multi Surface

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best feature is the control slide at the handle to qdjust performance for plush carpet and hardwood. I wish it had a rewind for the cable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery. Very easy to assemble and very easy to maneuver from rug to floor

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sucks(good)

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum works well for us, I like how it pops off so cleaning carpeted stairs is a lot easier. So far zero issues with it. Good price the performance!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for animals

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum. The only downfall for me is that it automatically goes into carpet mode and it will catch carpets. It would be ideal if it had an option to switch it on and off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it’s working good for me, it’s easy to clean the filter and use it is really easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum we have bought in years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome vacuum easy to put together great attachments and awesome cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all around vacum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this versatile vacum is so good ! specially the detachable compact handle.it is also powerful that it cleans dust and anything you want to clean. the cansister is so easy to detach and empty that it save so much time while cleaning !

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum especially for a house with pets very great suction picks everything up in one swipe highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best chrismas gift to my mother

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and and the functionality of cleaning my entire home but for $300 the materials could be better but over all i love the vacuum

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far, something got stuck in the track but unlike other vacuums, this one is very easy to take apart and unclog.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    New Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats the Dyson. Great suction power making the vacuuming process effective and efficient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If only I knew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought because the vacuum was being advertised as a pet hair solution that it would have more sucking power but it does not. I think if I had to do it all over again, I would get another shark vacuum, but for simplicity steak and not having to go through all the hassle of packing it back up in a box and returning it, I decided to keep the vacuum. I have wood floors and area rugs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great vacation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great vacuum cleaner. Easy to use and maintain. Great maneuver ability. Good weight. Not that heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best Deal Around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product...hands dwn! I would recommend anyone looking to purchase a vacuum, try this one out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LED anti allergen Vaccum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the efficiency and the results of this vacuum!! The LED lights shows area that are not visibly seen. Its a fantastic product!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it. Cleans the floor with ease and love how it can switch from bare floors to carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greay for dog hair!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great right out of the box!! Works great getting dog hair up from 3 dogs!!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Amazing vacuum!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this vacuum. We have hardwood and carpet and it hers both perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great for dog hair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 XL dogs so hair is constant and this does the trick.

    I would recommend this to a friend
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