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Customer Ratings & Reviews

$279.99

Customer reviews

Rating 4.5 out of 5 stars with 187 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the SurfaceSense Allergen Pet Lift-Off Upright Vacuum, particularly its strong suction and ease of use. Many appreciate its manageable weight and effectiveness on carpets, with some highlighting the overall performance and power. Additional features like the LED lights and various attachments are also well-received, and some users have noted its relatively quiet operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 187 reviews
  • Rated 5 out of 5 stars

    Upright Vacuum Cleaner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a BISSELL previously. Recently I broke down. What it would have cost to repair it . I put towards a new vacuum. So I upgraded and I’m very pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! I don't care for the battery-powered vacuums so this one suits my needs perfectly! I've had Dysons before and I think they are over-rated for their price. Thank you!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    BISSELL is a b****

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would usually just write something off before penning a negative review. But this machine is so stupid and worthless that I need to broadcast a PSA. Ever since I acquired this machine, I have started to abhor vacuuming because it has become such a challenge to efficiently do so. This is a rather finnicky, highly stupid, awkward and clunky piece of plastic. It just simply won't do what it was intended to do without adding more problems to your life. It is bulky, non-collapsible (for storage purposes) -- oh, but very easily collapses when you're trying to make turns and dig deep into corners, and has random parts sticking out that either dent your expensive furniture or bang your knee. Imagine all this happening all at once AND having to deal with a tangled mess of a cord jungle. And after all this effort, my carpet and hardwood floors are not to my standards clean. I encourage you to spend the money and treat yourself to a decent machine because this is not it. Perhaps I have been well trained and spoiled by my 10+ year Dyson as to how easy, agile and powerful a vacuum should be. And boy do I regret giving it up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really dows well picking up our boxers hair. Easy rolling and can get in cramped spots. Very light weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great. The amount of dust and dirt it picks up is crazy. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a champ!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works like a champ. I had been using a stick vacuum for years and had no idea what I was missing out on. This has been a life changer with dog hair

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible. Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months of use I think this is a fair review of this product. It is actually the worst vacuum I have ever owned and am VERY disappointed I have spent the money that I spent on it. I have 2 labs and vacuum pretty regularly throughout the day. This vacuum never picks up all the hair and I often have to sweep first then run the vacuum twice on just an in between cleaning. I have an area rug as well that it does not transition well too and I have to vacuum and then take the hose out to do the edges because it goes into hardwood floor mode! Vacuuming 3 hours a day is not conducive to a productive day!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum love the look I love how it know if it’s on bare floor or carpet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a Vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love! It would buy again love all the settings and you can separate it if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cleaner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This uses more water than other carpet cleaners that I have used in the past. The bristles really do their job. Just go slow and let the suction work.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Loses suction after about a year and a half

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted to give this vacuum a solid review but after a year and a half, the suction died. I do a lot to maintain the vacuum including cleaning and changing the filters on it. It just can't handle pet hair the way that it says it can. I have a chocolate lab and an australian shepherd so this vacuum was used almost daily because of how much they shed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Its actually really good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its working wonderfully on both hard and soft floor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works exceptionally well and helps get all the crevices needed with all the tools it brings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    See review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The only thing throwing be off is the part of the vacuum that is a particular color.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not that impressed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace a Shark vacuum we owned for 7 years that had broken, and parts were no longer available. It works alright, but no where near the suction power of the Shark, I have to go over hard floors a lot more. It preforms like a $99 vac

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item only downside is when using the wand and carrying the base it has a seal vacuum leak until you put it back down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great vac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent vacuum cleaner. have three dogs. work like a pro

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bissell Vaccum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't the greatest, wasn't the worst. Returned due to a weird noise it was making, but overall suction quality could be better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vaccum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesone vacuum. Picks up really well and I like the swivel on it. The lights on it are a cool touch too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ilove this product. It was easy to assemble. I love how it adjusts to different floor types.

    I would recommend this to a friend