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Customer Ratings & Reviews

Your price for this item is $210.99
The comparable value price is $279.99

Customer reviews

Rating 4.5 out of 5 stars with 172 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
87%would recommend to a friend

Customers are saying

Customers are impressed with the SurfaceSense Allergen Pet Lift-Off Upright Vacuum, particularly its strong suction and ease of use. Many appreciate its manageable weight and overall performance, especially on carpets. Additional features like the LED lights and various attachments have also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-172 of 172 reviews
  • Rated 2 out of 5 stars

    Can't handle thick carpeting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum roller shuts off the moment I hit thick, plush carpeting. I contacted support and their solution doesn't solve the issue. If you have thick carpeting, skip this product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Suctionless

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has good reviews but shouldn’t! It is tank without suction! Work ok on hardwood but does not vacuum carpet at all! You have to go over spots multiple times. Do not buy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Vacuum.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would stop on thicker carpet and brush roller wouldn't roll. Returned two of them. Same issue. Adjusted setting for thicker carpet. Didn't matter.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a shaggy rug and it just doesn’t vacuum it well

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction, Weight

    Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction. Light. Easy to manage. Picks up animal hair really well.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So light weight and powerful! This was my first bag-less vacuum, so I wasn't sure if I would like it, but I love it! It was much easier to empty than I thought and very minimal dust flying around. Definitely glad I got it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Bissell. Love the vacuum. Lasts years! Great for pet households.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bissell vacuums die within 8 months.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bissell vacuums have very short lifetime and are not well made or designed. The first one we purchased had an issue with brush that failed within 4 months with light use. The replacement they sent had a very loud motor that was painful to use so we had to return it. The second replacement was working fine until the wand release button broke due to bad design in about 8 months. They do not have the replacement part. Customer service is good, but the product is subpar. It is time to put it in trash and purchase a more reliable vacuum from a different manufacturer. Not recommended.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, very good. Sucks very good, the vacuum. Sucks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mjm

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble and works great on hardwood floors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RGR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum!!! Have enjoyed using it. Very easy assembly. Perfect for hardwood and carpet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the vacum once and it stopped working the second time I used it. Returning it and getting a refund.

    No, I would not recommend this to a friend