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Customer Ratings & Reviews

$279.99

Customer reviews

Rating 4.5 out of 5 stars with 187 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.6 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the SurfaceSense Allergen Pet Lift-Off Upright Vacuum, particularly its strong suction and ease of use. Many appreciate its manageable weight and effectiveness on carpets, with some highlighting the overall performance and power. Additional features like the LED lights and various attachments are also well-received, and some users have noted its relatively quiet operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 187 reviews
  • Rated 5 out of 5 stars

    The vacuum for the future.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum is a great house warming gift for a new couple in their new home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a fan at all.. It is hard to get stuff out of the canister.. if there is a clump of some sort, you have to stick your hand up into the icky. The suction never has been very strong. example: Cheerios or grahams dont seem to suck up well :( you cannot reach in for a clog with the way the rollers are situated and not being able to take the cover off.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is awesome for the price. The surface detection is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum i have ever purchased . Absolutely love it !

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Awful Allergy Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own a medium hair cat and she doesn't shed too much but unfortunately this vacuum can't seem to handle hair well. About every third time we've used this vacuum the roller has seized and we've had to disassemble it to resolve it. Pass on this one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent use on carpet and hardwood. Maneuvers great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best of the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best brands i would buy everytime im in the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST VACCUM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vaccum literally the best i’ve ever had!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Such a bummer.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loooooved this vacuum but it just broke. I bought it back in November. I went through the whole troubleshoot and the only response is to replace the foot but Bissell is out of stock on the foot so I’m out 250.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, can not complain and gets all the dirt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small price great performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum at a fantastic price. Better than my old Dyson

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 2 and half months... Rolling brushes stopped working as well as suction..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sucks good poor attachments and scratches floor

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife says attachments are useless because they scratch our wood floors and pull the fabric when vacuuming rugs. Trying to resel it now as we just replaced it with another brand

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being a pet-friendly vacuum, it jams a lot. We had to replace a part 6 months after receiving the item.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Can't handle thick carpeting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum roller shuts off the moment I hit thick, plush carpeting. I contacted support and their solution doesn't solve the issue. If you have thick carpeting, skip this product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Suctionless

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has good reviews but shouldn’t! It is tank without suction! Work ok on hardwood but does not vacuum carpet at all! You have to go over spots multiple times. Do not buy!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a shaggy rug and it just doesn’t vacuum it well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Vacuum.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would stop on thicker carpet and brush roller wouldn't roll. Returned two of them. Same issue. Adjusted setting for thicker carpet. Didn't matter.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction, Weight

    Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction. Light. Easy to manage. Picks up animal hair really well.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So light weight and powerful! This was my first bag-less vacuum, so I wasn't sure if I would like it, but I love it! It was much easier to empty than I thought and very minimal dust flying around. Definitely glad I got it!

    I would recommend this to a friend