Customer Ratings & Reviews

INITIAL IMPRESSIONS & SET-UP The Bissell comes nicely packaged and requires minimal assembly prior to use. Assembly instructions include simple pictures that are easy to follow and understand. There are only about 8 steps total, including placing the attachments on the vacuum. Total time took less than 5 minutes. Bissell has made the assembly and instructions simple and easy to follow. I find the Bissell is uniquely positioned between competing manufacturers (not in a bad way). I like my Shark vacuums for their lightweight and ease of use. They do an admiral job for basic work, but often leave me wanting for additional power. My Dyson vac is just the opposite. It is physically big, has big suction power, but is also heavy and can be awkward and difficult to use, especially while utilizing the attachments. The Bissell is a nice compromise between the two. It is lighter and easier to use than my Dyson, but also does a much better job than my lightweight Shark at suction and cleaning. USE The big selling point to the Bissell is its unique SurfaceSense technology. In a nutshell, the vacuum starts on a low-speed brush roll setting, suitable for hardwoods, tile, etc. The slower speed of the brush roll combined with the power of the Bissell, does an excellent job at removing dirt from within the grout lines of tile, as well as in the crevices of distressed hardwood floors. If the vacuum senses that it is sweeping on a carpeted surface, it automatically increases the speed of the brush roll. The increased speed greatly improves the vacuum performance on carpeted surfaces and I had no issues with the vacuum failing to pick up any visible dirt I staged for it. The Bissell SurfaceSense does an excellent job at keeping both pet and human hair from tangling up in the brush roll. After several vacuuming sessions, I have yet to find a single strand of hair tangled up in the roll. This Bissell removes hair far better than my lightweight Shark. My Dyson is a different story. It will remove hair and not think twice. However, that hair will be instantly tangled up in the brush roll and every few weeks, I must cut it all out to keep the Dyson operating as it should. Thanks Bissell!! The LED lights do a decent job at illuminating the area directly in front of the vac, but I find the Tineco vacuums have a better light path and do a much better job at showing dirt on the floor. Additionally, the Bissell includes 3 attachments, a dusting brush, crevice tool, and a “Pet Turbo Eraser”. The crevice tool is especially nice, as it is one of the few on the market that includes a battery powered LED light to illuminate your work area. Very nice. NEGATIVES One of the only negatives I can find with this product is the cord. Bissell includes a generous 30ft cord that is reinforced to help prevent damage if hit by the vacuum, but that reinforcement makes it stiff and hard to work with. Its lack of flexibility makes it difficult to wind and seems like it always gets tangled under your feet or stuck under a door. CONCLUSIONS I think this Bissell strikes a great balance between a full-size, heavy upright like a Dyson and a light-weight, low-powered convenience vacuum like the Shark Vertex. The Bissell has better suction and cleaning power than my Vertex and is much easier to lug around and use than my Dyson. Additionally, the SurfaceSense tech really does work and it has worked well for me. My carpets have been down for about 6 years now and were builder’s grade, at that. The Bissell did a better job at restoring the nap than my big, powerful Dyson does. My carpets look much better and the traffic paths are much less noticeable with this Bissell. No easy feat, but a job well done! Recommended.

This vacuum is awesome. Picks up cat and dog hair way better than any other vacuum I’ve ever owned.

Great vacuum , very easy to use. The pet adapter works great , love the sensor for flat to carpeted surfaces.

Very good ! will definitely recommend this vacuum is easy to work with .

Great strong vacum the sense technology is awsome move from floor to carpet vacum senses the chang and adjust

Great suction, like the automatic floor adjustment.

I have cats. This machine makes my rugs look like I don’t have cats. Quiet, efficient. Happy.

great suction power and very agile, definitely recommend specially if you are pet owner

Great vaccum good on pet hair. The little pet peice has strong bristles but wont rip furniture.

Super great vacuum cleaner. I was able to use this toolset

Works great especially for cat hair, light weight easy to maneuver

This vacuum has good suction for pet hair. Would highly recommend

We have three pets so there is a lot of hair and this sweeper does an excellent job.

Powerful suction and very maneuverable. I especially like surface sense feature.

I love this vacuum! I have two furry babies that shed a TON & this vacuum picks it all super easily and quickly!

It was amazing when I got it But now it smells like it’s burning I took it apart and don’t know what it could be I’m scared to use you it But other than that , it ran smooth, light to carry, love the led lighting , the pet eraser is brilliant

I’m very happy with my vaccum its easy to clean up after.

works as intended. does vaccum stuff. cleanse well

Great vacuum picks up a lot of hair around my home

So far this has been a great little vacuum. I wish the container was a little larger. I have to empty it a lot more than I thought I would. It picks up pet hair that my Oreck did not!! I have to go over the area many times though. Too much pet hair!