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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 28 reviews

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  • Ease of Use

    Rating 4.0 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers appreciate Bitdefender Antivirus Plus for its user-friendly installation process. They also express satisfaction with the level of virus protection it provides, ensuring peace of mind for their devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 28 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Beware initial lack of activation code

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll get the bad out of the way first. When I bought this product I received it via download link instead of activation code. That was fine originally, but when I made a Bitdefender account, it never associated the license with it. I had to reset Windows on one of the computers I put it on and couldn't get that install back. Bitdefender's support was not very helpful and told me I had to get an activation code form Best Buy to get my antivirus. Best Buy's support team is the reason this isn't a 2 star review because they were able to get me an activation code in 20 minutes when Bitdefender's support took 3 days to refer me to Best Buy. Normally I would only knock a start off since the product itself is great, but there was one more thing I didn't like about this. When you install the Bitdefender agent, it also installs their vpn client as well. I wish this were optional as I'm wasn't planning on buying their vpn since I have one with another company. I'm buying and using antivirus to prevent things I don't want from installing themselves not to have more bloatware installed. Another thing to mention is that the av client is very light. It doesn't significantly drop my framerate in games, which is important to me, while still providing great protection. Scans don't increase resource usage by much and their file shredder is a nice piece of mind add on. Overall the product is good, but the frustration with activating it knocks a star off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bit Defender a works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Husband has had bit defender for a while and highly recommends it and now i do too

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    great antivirus without spending a fortune

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bitdefender antivirus is very easy to install. Since I installed I have not run into any problem. It even works better than any other more expensive antivirus currently in the market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bitfender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily accessible. I like what I have though it seems to confuse the earlier version with that one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bitdefender Antivirus Pls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effective and unobtrusive antivirus software. I have been using for 15 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bitdefender always has my back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always safe with Bitdefender Antivirus Plus. It blocks harmful websites when I least expect it to pose a threat, so I know this worth-it purchase always has my back for safety.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended, but too many requests for additional add-ons.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Protection

    Rated 5 out of 5 stars

    first rate virus protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to install and great protection for our computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price for peace of mind easy to add Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Bit Defender Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any trouble with viruses after installing Bitdefender Antivirus Plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Renewing Bitdefender with Best Buy - good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process and the price to renew Bitdefender through Best Buy was great and worked like it should. After your subscription has been updated and shows a new expiration date, which is very quick, then make sure you turn off auto renew on Bitdefender. I have had Bitdefender for over ten years and trust it to protect my three computers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Antivirus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Antivirus we have ever used. Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bitdefender is exvellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good software. Protects computer but does not slow it down.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    GREAT!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT VIRUS PROTECTION! GREAT VIRUS PROTECTION! GREAT VIRUS PROTECTION! GREAT VIRUS PROTECTION!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use and download. It does everything it says it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bitdefender Antivirus - Gets The Job Done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this antivirus software based on a recommendation from my company’s IT team and have recommended it to my friends, family, and colleagues. Easy installation process and haven’t had any issues to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really a defender

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blocks virus responsibly. It cleans the computer as scheduled by me and reports any interference.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. You can not beat the price. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps my laptop secure at all times always keeping me safe.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice application

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great antivirus program. Can't beat a free antivirs application

    I would recommend this to a friend
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