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Customer reviews

Rating 4.6 out of 5 stars with 176 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about how easy it is to install Internet Security. They also appreciate the extra protection it provides when paying for items online. Customers feel that the price is great for the product they are getting. Many customers also mentioned that it is an effective antivirus software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 176 reviews
  • Cons mentioned:
    Processor speed
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice user interface

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used three other antivirus programs, I wanted to try bitdefender since my current antivirus is expiring soon. I'm impressed by the user interface as seen in the pictures. During installation it gave me a warning about my processor being too slow (i3 second gen), however, it seems to be running quite smooth and a bit faster than my previous software. I like the installation process as it is not complex and it guides you step by step. I had to restart my pc which is something the software did not prompt me to do during installation. As scanning speed I have not notice any difference compared to my previous software. Ability to detect viruses I can't comment yet since I haven't come across one yet... and hopefully won't anytime soon. It has an autodetect feature as others I've use so nothing new there. So far it has been a good switch. It gets four stars because there are no utilities such as pc tuner in this version, for those options the Total version is the right choice. It would be nice if it gave the choice of adding individual utilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does everything.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm blown away with i's precise control of internet security. It tells me of things I never knew was a threat. I'm so great full.,

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    Best Security on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have Kaspersky for a long time, and decided on the switch. Did extensive research and decided on Bitdefender products. I have used this product for the last 4 years and have nothing but great things and experience about Bitdefender. Also, cannot beat the price compared to Kaspersky.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    first timer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hey wow thats all i get full protection for my pc,tabs and my cell phone and nothing to sweat about getting hacked or else out there bec im using the best product that best buy offer to us for best price and couldn't asked for more ! thank you bestbuy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    System resources

    Rated 5 out of 5 stars

    Easy to Install. Great Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was easy to install. I also found that it doesn't use a lot of resources to run or bog down the machine like my last anti-virus. No complaints about the product, however, I wish that I would have bought the version that will install on Mac's.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Does the job right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had bitdefender for a few years now and i love the service. Sometimes the updates can be a bit of a nuisance when im trying to do something in a hurry but other than that its protected my computer many times.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent protection for computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Bitdefender Internet security who was running slow after installation I scan my computer it fixed it from a virus trojan, now my laptop is running better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great Pritection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software provided me with the protection I needed for my new computer. Easy to install and has been great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bitdefender is awsome.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Bitdefender for years. This is the best anti-virus software on the market period.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bitdefender is a great product... Great price and easy to work with and install. Great technical support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works O K.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no auto renew or cr. card # rquired is why I bought this brand no tracker or cookie removal is not good more info on safe pay and vpn would be helpful

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great anti virus software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Trend Micro on Geeksquad yearly automatic renewal, but on our older (2014?) Windows 7 home desktop computer, it crashed each time i tried to install new 2019 version. After numerous attempts by Geeksquad, it was determined Trend Micro no longer covers Windows7(not compatible), so we went to Webroot, which was recommended by Geeksquad. It seems faster and doesn’t bog down computer. The $30 yearly price is very reasonable. It also is highly rated by other resources, so should hold up well in years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    Satisfied Customer..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome antivirus i would recommend to friends and family. if have purchase many items from best buy and have been satisfy with all products. Only had to return 1 items because items was to small for my phone. This was my first time purchasing bitdefender internet security and i was surprise of how good it works and also surprise you can use it on three devices. Keep the also products coming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST in Antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an IT specialist I see many different antivirus programs. If you are a small business personal use individual...It is the best antivirus protection on the public market. Consistent, dependable and runs great...you will be glad you have peace of mind with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used this yet

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure this is great but I never used it either. It’s still sitting in my closet.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    great reviews but could have been made better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sale price & great product but the BITDEFENDER TOTAL SECURITY product offers an OPTIMIZER program that is not included (for some strange reason) in this slightly lower version. TOTAL does cover 5 devices whereas this internet security only covers 3 items & i was OK with tis but after buying & install is when i noticed no optiimizer program in their "utilities" section of the program.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was very easy to install and also very easy to use. I would definitely recommend this software.

    I would recommend this to a friend
  • Cons mentioned:
    System resources

    Rated 5 out of 5 stars

    Good Easy AV Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using bit defender. I really like the UI and it seems to get high scores on independent testing sites. I was coming from Norton, and Norton actually is slightly lighter on system resources than this is, but it's not terrible. So far, so good, I don't have any problems, have been using it for two months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    so far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got bitdefender because my virus software would not update. i asked the salesperson at best buy what was the best and he gave me this. and so far its working ok. it was easy to install and they (best buy) told me it uses less resources than most virus software so my computer should be a lil faster. working great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Norton, McAfee, Kaspersky and now Bitdefender. I like Bitdefender b/c it is easy to use and set up, but also is rated highest now among the internet security programs. It is now my go-to internet security software.

    I would recommend this to a friend
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