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Customer reviews

Rating 4.6 out of 5 stars with 55 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the Internet Security product for its reasonable price, decent security features, and easy installation process. Many customers mentioned that they got good protection at a reasonable price. First-time users also found the security features to be pretty decent. The quick and easy installation process was also appreciated by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 55 reviews
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 4 out of 5 stars

    Smooth Sailing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sofar so good. Works pretty well without slowing down my pc. Install was quick and easy so no problems there as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best, Affordable must have Security available!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically don’t review many items, but this product was recommended to me by a Best Buy salesman. I wanted away from Russian owned Kaspersky after years of protection. This product has been top notch, easy to install and if patient always available at a super low price. The best part is if you are renewing it adds on to your existing subscription with coverage extension without any loss of time you paid for. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Security

    Rated 5 out of 5 stars

    BITDEFENDER TOTAL SECURITY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antivirus protection is a must in todays cyber world. I got a tremendous deal, better than the manufacturer's price. I have tried all the major virus protection companies over the years. It works and the price was great.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Effective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this for security for 6 years now. Have not had issues. VPN was useless though. But I do not buy it for that. It you want a VPN get their regular VPN product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My go to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best antivirus company i trust the only issue was getting my claim code … others ironically did better to give my code to me i waited a bit too long to get my activation code

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the better options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use and install. Only issues is that the amount of RAM being used sometimes reach 500 MB and the amount of background processes associated with this software. It may be easily fixable by adjusting settings though. But I feel protected using my device otherwise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The better defender

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is better than most. Once initial set up completed, it is then very easy to add your additional devices. The VPN could be better (more stable) because it will kick you off in the middle important use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely essential.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Bitdefender for years now. My PC has never been infected by a virus because Bitdefender has stopped every virus everytime. Bitdefender is absolutely essential for my PC.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Effective but can hold your pc hostage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product for keeping your pc lightly protected from other viruses: but if you are using this to replace a preexisting download of bitdefender, you'll need to use a 3rd party program like Revo Uninstaller or BCUninstaller to actually be able to delete the old program and use the new program. It essentially holds your computer hostage in a sense otherwise and annoys you with popups just like a virus it's supposed to protect you from trying the force an autorenew. Lame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the bitdefender digital internet security was just what i wanted it was downloaded and install ed very easily.It took hour to receive in email with instructions how to transfer it from from best buy library couldnt have been easier worked fine I have bought this product from best buy afew times worthit

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this security program since 1/26/2022 and am very satisfied as it has kept my internet completely secure, on both my HP laptop AND my cell phone, the entire time. I plan to renew it, it's That Good! Sincerely, Gordon J Cameron II

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best all around internet security bundle for 2 ppl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this to be the best all around internet security suite for 2 people. We haven't noticed any system slow downs, it works quietly in the background, and doesn't have too many pop-up windows bugging me to setup a fancy new feature or buy an extra component. The price was fair and I plan on buying it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love it and i dont have any viruses its a miracle worker

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Robust security

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first purchase of Bitdefender. I used Kaspersky for years but decided to make a change. Initially I experienced a few glitches but software updates corrected the problems. It's kept me safe so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It works!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Bitdefender and they offer a good product at a good price, make sure when you have to renew your subscription to not buy it through the company and get another key from BestBuy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Defend my stuff

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, used it for my 2 computers and iPad. Haven't had any problems with the upgrades and such. Definitely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Security software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to renew my membership. I always stick with Bit defender. Top notch security.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly rated anti virus software.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Bit Defender for many years with no issues - It is very reasonably priced, plus has excellent reviews and ratings.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Pleased with this product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Bitdefender for Internet Security in the past and have been very pleased, so I decided to purchase it again. I like how easy it is to install and that they inform you when they are blocking questionable activity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good deal. I recommend this security program.

    I would recommend this to a friend
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