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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 55 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the Internet Security product for its reasonable price, decent security features, and easy installation process. Many customers mentioned that they got good protection at a reasonable price. First-time users also found the security features to be pretty decent. The quick and easy installation process was also appreciated by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-55 of 55 reviews
  • Rated 5 out of 5 stars

    Convenience!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to purchase it via online and receive the code for downloading it in my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered it thru the best buy website and it was great. Install was a breeze and dont have to worry about loosing the cd because its all digital. Installed it on all my computers very quickly and easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Antivirus so far

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome antivirus, I am using it from many years and never feel any difficulties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security pkg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bitdefender is really great because it quietly runs behind the scene, only alerting you if there is a concern. Do a full scan when first purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bitdefender

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy instructions for download the antivirus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best antivirus software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best antivirus software I have ever purchased. It does a whole lot more than the other guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy/Reliable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cost effective alternative to some of the bigger named companies. Great interface and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME BUY

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OUTSTANDING ANTI VIRUS THAT WILL PROTECT WHAT IS MOST NEEDED. OUTSTANDING BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install on my computer. Great priceing as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Antivirus

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great antivirus! Easy to use....you just log in and download to your computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy Bitdefender from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bitdefender is a good product and best buy had the best price

    I would recommend this to a friend
  • Cons mentioned:
    Bad return policy

    Rated 2 out of 5 stars

    Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it works Help desk is needed Over priced I would return but for beet buy return policy isn’t good

    No, I would not recommend this to a friend
    • Brand response from Bitdefender Expert
      Posted .

      Dear customer,

      Thank you for your interest in our cybersecurity solution.
      Should you encounter any difficulties or require tehnical assistance, please send us your request at [email protected] and our engineers will be happy to assist you.

      Stay safe and have a wonderful day. BitDefender

  • Rated 1 out of 5 stars

    Slowed Down Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible, noticed that my computer was slowing down considerably and other subtle changes overall. I don't know why I have an intel core i-7 10th gen. Tried reinstalling but had the same problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not work! I had to take my computer to take shop and get it removed. I had about 20 virofrom this software

    No, I would not recommend this to a friend
    • Brand response from Bitdefender Expert
      Posted .

      Hello,

      We strive to provide reliable and effective security solutions, and it's disheartening to hear that our product did not meet your expectations.

      Please don't hesitate to contact our support team at https://www.bitdefender.com/consumer/support/help/. Our support representatives are well-equipped to handle product-related concerns and can guide you through troubleshooting steps or provide any necessary information. We apologize for any inconvenience caused.

      Have a nice day! BitDefender

  • Pros mentioned:
    Installation, Price

    Rated 5 out of 5 stars

    Very Happy with Bitdefender

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a minimalist buy nature. I always search for the best price and value for my dollar. We all know Internet Security is a must, but I'm not going to pay an arm and leg for it. I used ESET for the past 2 years and I have to say it was ok until it was time to renew. Due to the renewal price I decided to go with Bitdefender Internet Security. All my research put them at the top with a great price for 2 years and coverage on my 3 devices; Desktop, Laptop and Cell phone. Everything has been Top Notch from the quick installation to the easy set up. I highly recommend Bitdefender

    I would recommend this to a friend
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