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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 147 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are enthusiastic about Premium Security's overall performance, protection, and VPN performance. Users find the software easy to install, navigate, and configure, indicating efficient resource usage. Additional features like the password manager are also appreciated.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 147 reviews
  • Rated 5 out of 5 stars

    Great all in one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and covers all in one. No annoying add on cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of features that are conveninent to use such as the VPN and password manager

    I would recommend this to a friend
  • Pros mentioned:
    Vpn performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Bitdefender with VPN for several years. Love the VPN, have never been infected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bitdefender

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace McAfee. I love Bitdefender! I always had issues with McAfee. I highly recommend Bitdefender.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bitdefender is an awesome tool!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bitdefender has stopped any intrusions on all our devices we have this installed on. Will continue to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great expectations!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install on a number of devices. We talked with many people in the industry and most recommended Bitdefender as the current best program to keep your info and machines safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Easy to install. Seems secure. No problems on laptops. One issue I had was with the Bitdefender VPN Mobile App. That App wouldn't allow the VPN to work on Pixel 6a but it did work through the main Bitdefender App (though it states that soon all will have to use only the VPN Mobile App). A phone that the VPN App did work on caused GPS problems while using the Waze App.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bitdefender

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bitdefender has always been a good choice for me, I'm very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bitdefender

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best software for the money.. Fast, Reliable, Stable!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for five years and never have a problem

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Causes all sorts of problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to switch from another anti-virus/internet security program that I had been using for probably 10 years without any problem. It seemed like Bitdefender offered more protection. Perhaps it does, but it has caused countless problems for me. First, it's not compatible with ChatGPT-- occasionally the AI's responses will not show up because Bitdefender interferes with how ChatGPT displays its responses (ask ChatGPT about this). It's a pain to fix. Then Bitdefender is constantly popping up notifications to tell you about things it's "blocking", with no way to turn those off. Finally, the firewall protection blocks me from easily using the printers in my office. I have to turn off the firewall protection every time I go into the office. I never had any of these problems with my old software. Once my subscription is up, I won't be renewing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Antovirus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this Antivirus for a long time! Super reliable!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, got it on sale, so I bought it at a great price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Comes with vpn

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and for the price i paid i would say it is worth it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    cheated me out my entire year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im giving this a 2 because i paid for a year subscription and they only gave me 6 months and I thought it actually was a 6 month subscription until i happen to go through my purchases and seen that this was a year subscription and i purchased June 2025 which means it shouldnt expire until June 2026 so i am contacting them about this and i have been opn hold now for 45min

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A MUST BUY

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SECURITY SOFTWARE XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good protection for your computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, not invasive, gets the job done nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Needed Added Security

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. So far so good from a security standpoint

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bitdefender

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this for iver 10 years. The only anti-virus I will use.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Bitdefender the best

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, Bitdefender amazing product to use and play with love all there features

    I would recommend this to a friend
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