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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 79 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the great price and extensive coverage of Bitdefender Total Security, which protects up to 10 devices for a year. They find the software easy to use and appreciate its straightforward installation process. Customers also praise its performance, calling it the best Windows PC protection program.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-79 of 79 reviews
  • Pros mentioned:
    Antivirus performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and fantastic antivirus. Been using for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bitdefender Total Security for 10 Devices 1Yr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bitdefender offers pretty good antivirus protection. I like that this one year subscription protects 10 devices and at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for an antivirus Super easy to install and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have always bought trend micro in the past but this has way better reviews in the pc world. So I gave it a chance. Haven't had any issues. So far will buy again next year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bitdefender total security

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice you could make for you device security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product..very happy with transaction. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bitdefender Total Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the portal to obtain copies of Bitdefender is not straight forward. I had to reach out to Bitdefender tech support for assistance. In addition, running Bitdefender with Malwarebytes slows my laptop. A Dell Latitude 7470 Core i7 6600U with 16 GB of ram

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some issues because I did not delete all the previously installed antivirus programs. It took them hours to figure it out due to my issues. Yjeu were very helpful and stayed with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Anti-Virus software!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bitdefender has been my go to choice for keeping all our electronics safe while connected to the internet. It’s not only dependable, but economical as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Genuine License

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything as Expected, Genuine License and Verified.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, although not really needed anymore.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall still a great product, although Microsoft is evolving into having one of the very best anti-virus software programs, second to none...and for free!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great antivirus for the whole family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty ease of use software. schedule virus scans, update regularly, this is worth buying during Black Friday and Christmas. i have a variety of devices and i can put this on all of them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works on some apps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work on older IOS pads. A little disappointed. No other option for older units.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great price. As soon as I received email from Best Buy added to my cart.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best antivirus. Better than Norton and McAfee. Make the switch

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Sale price was grerat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I would not buy at the normal retail price. But, when on sale, can't go wrong.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this. It keeps saying my internet is unsafe and knocking me off. This is a problem because I am working from home and it is very unprofessional to leave meetings suddenly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Anti-Virus + Anti-Theft

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security - there is an anti-theft tab you can select that lists your Bitdefender Total Security devices. If your computer(s) and/or phone gets stolen you can use the anti-theft to locate your item(s) down to a street address and IP address for your local police. I bought this package for the anti-virus (which works great!) and didn't know about the anti-theft aspect until today. The police are on their way to the local street address where my stolen laptop is now being used! I hope they can recover it or have enough information from Bitdefender to do a search warrant. I thought the anti-virus was great, but the anti-theft aspect is the real hidden gem. I wish I had known about that the day my stuff was stolen. Learn from my mistake. Register your phone and computer(s) with this and if they get stolen use the information to help the police get your stuff back. AAA+++!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crapware is a better description for this package.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst security software package I've ever encountered. After installing this, it slowed my computer down to a crawl--taking five minutes for booting up. it also extended loading times for web pages. This package also lacks features found in other premium security packages [such as website blocking] unless one logs into their website and then routes all traffic through their servers. The VPN is a joke--and not a very funny one at that. It continually tries to hijack my browser to route traffic through BitDefender's crappy superslow servers. Basically, this is spyware and malware being marketed as security software. I would sooner have a colonoscopy without the benefit of anesthesia than ever use this software again.

    No, I would not recommend this to a friend
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