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Customer Ratings & Reviews

Bitdefender Total Security 2019 (5-Device) (1-Year Subscription) - Android|Mac|Windows|iOS-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 129 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 28 Reviews mentioning:
features
  • Rating: 5 out of 5 stars

    Great Product

    Posted
    Anthony
    • My Best Buy® MemberMember

    I've been using Bitdefender for about 2 years now. I really love this software. It's light on my CPU and the wallet feature is great for saving my passwords. There's a great File Shredder feature that permanently deletes files. I also enjoy that I can control everything from my iPhone using the Bitdefender mobile app. There's also a VPN feature that is nice to take advantage of.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    good program

    Posted
    notLiza007
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    well trusted and many features are included, such as new vpn feature

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent

    Posted
    Danny
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really appreciate the many protection features like ransomware protection. I would recommend this product to anyone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Like Safepay feature

    Posted
    DJMA
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Feature protects passwords. Similar to feature in Kaspersky but doesn't send it to Putin

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Security Suite

    Posted
    Byron
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Lots of options to set it up just how you need it. Plenty of features. Easy to install and it keeps you in the loop as to what is happening at all times on all of your devices.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great cybersecurity program

    Posted
    Kathy1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bitdefender Total Security is a fantastic total security program. It has numerous features some of which can be customized. I have not yet used all of them but am very satisfied with the ones that I have.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing Software!

    Posted
    Nick123
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Our Trend Micro subscription ran out and we were looking to switch so we decided to try this. I actually just downloaded it the other day and setup/installation was a breeze! I absolutely love the utility features in this software!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Everything you need

    Posted
    AnonymousScorpi
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Excellent product! Great features that keep your products safe. Easy to install and use. Giving you a vpn is wonderful when away from your secured network.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Bitdefender Total Security 2019

    Posted
    Mistabritt
    • Tech Insider NetworkTech Insider Network

    I was allowed to test out the 2018 version of this awesome security software last year and was blown away with the amount of features Bitdefender offered. And here I'm trying out the 2019 version. I was fairly used to the feature set of last year's version and imagined that 2019 was only better. And boy was I right. Quick and easy download and install with no issues. Downloaded it to my PC, Mac, and my iPhone X. After getting everything setup, I did a quick scan which immediately alerted me to a couple of things I need to take a closer look at. Secure Pay is a nice option to have, though I'm still kinda iffy about storing personal banking/credit card info online. All in all I love the upgraded and improved features over last year's offer and would recommend this to anyone looking for an all-around all-in-one type of security suite. And what's great is that you can install in on up to 5 different devices.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best multi-layer defense

    Posted
    SimpleLiving
    • Tech Insider NetworkTech Insider Network
    • Top 250 ContributorTop 250 Contributor

    I have had a few experiences with different internet security services. I am very impressed with Bitdefender Total Security 2019 subscription. The Bitdefender has one of the best protection features. One of the features that I like is the Vulnerability setting which reminds you to change passwords. So far, it has a done an excellent job with its antivirus, firewall, saves files which protect access to valuable documents, and anti-spam online threat prevention. The advanced threat defense features are one of the modules which are most of the interest because it is the behavioral blocking component. The ransomware remediation feature automatically restores if there are any encrypted files. All these modules make Bitdefender Total Security 2019 the best multi-layer defense for any computer. The included VPN makes this product a plus to have due to the recent repeal of the net neutrality regulation. The subscription allows installation for up to five devices. My laptop performs better, and I feel more secure when I go online. Overall, I am satisfied with my new total security software.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Protection, annoying popups

    Posted
    jonnyd2885
    • Tech Insider NetworkTech Insider Network

    The BitDefender Total Security suite is a good protection suite that offers virus scan and app scanning. It comes with free (limited data) VPN, and offers web and app protection. All of these features work well and as intended. My issue is the absolute annoying amount of popups and "reminders" that come up whenever you do almost anything on your phone. If you are on a site that even mentions the word "bank" the app prompts you to use the secure protection to protect your data. The popups for using the VPN, scans, and almost anything that you do on your phone make the experience just annoying.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    EASY INSTALLATION, VERY NICE FEATURES

    Posted
    GameOverSuckas
    • Tech Insider NetworkTech Insider Network

    My Norton Antivirus expired so I decided to try Bitdefender. I had heard good things about the suite. It was a digital install, quick and easy. One important note though, you cannot have any other type of services by other vendors installed or this will not install. I had a few different Norton products installed and had to uninstall even the ones which hadn't expired in order to install Bitdefender. I just installed this product today so don't much experience with it as of yet but I will update this review in a few weeks after having had some time to see how everything is working Pros - Easy install Cons - The VPN service is limited to only 200mb and the unlimited costs $39 (Luckily I have NordVPN and wasn't made to uninstall it to use this) - Makes you install other useful products that aren't covered by this product

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Protection Great features

    Posted
    ConcordCool30
    • Tech Insider NetworkTech Insider Network

    I am coming from Norton and I must say I am impressed. I love the malware protection as well as the fraud prevention. And the VPN was a plus. You can't be to careful out in the world wide web. The performance settings help optimize my PC. Worth checking out.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Maximum Security!!

    Posted
    ExcellentEducator
    • Tech Insider NetworkTech Insider Network
    • Top 250 ContributorTop 250 Contributor

    Bitdefender keeps on adding protection that makes you feel, that your computer is protected from every possible standpoint! They've enhanced what was already great with more robust security features such as web attack prevention, online banking protection, safety for files etc; all while quietly controlling your system but does not cause any interruptions in your normal work flow while on your computer. The software was very easy to download and install by inputting a code. It does a great job of scanning your computer for viruses, malware, adware, trojans and the like. Because of previous usage, I was comfortable installing this software which prevents lags or obtrusive interruptions, with optimal performance on my computer. I ran a speed test after installation, surprisingly my speeds were still performing at a high rate. I commend Bitdefender for the robust protection along with ease of usage which makes this a seamless process.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best security software I've ever used!

    Posted
    Mike
    • Tech Insider NetworkTech Insider Network

    I've been using Bitdefender Total Security on my desktop for over a week now as I needed a new security software after the trial I had been using ran out (Norton). After the first day, I was so impressed with the ease of use, limited system resources (very lightweight on your system), and incredible security offered that I downloaded it onto my laptop (Webroot), tablet (Webroot), and phone (AVG)! The other programs I had been using worked great but they were nowhere near this level of speed, ease of use, and comprehensive! The security suite works incredibly across all platforms and offers many other amazing benefits such as: webcam protection, secure browsing, network threat protection, real-time data protection alerts, and a VPN! The VPN in this security suite is the biggest benefit of all, it helps to protect you and your personal information on the web with a secured portal that shields you private information as you browse the web, work on the road, or complete school work! That, teamed up with the incredible security against direct threats to your computer technology and the real-time safety alerts, really gives some peace of mind while you're connected! As far as well rounded, full featured security suites go... Bitdefender has taken the cake and I highly recommend their software!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    New Improved for 2019

    Posted
    Robsapremiresilver
    • Tech Insider NetworkTech Insider Network

    I have had Bit Defender in 2017 and was impressed then. Now I am really impressed. The Total Security version 2019 is well worth every penny spent. When running a quick scan I was extremely impressed with how fast this test was. Quick scan, scanned 8681 items in 0.07 seconds. Really impressed with that. The full system scan scanned 2,293,547 items and only took 00:19:08 and found 3 suspected items and quarantined them. Normally a full system scan takes an hour or more on my old Antivirus program (not Bit Defender). I have a bit of advice, using built-in MS windows defender is ok, but this product did not catch the 3 viruses Bit defender found and the scan was much faster by a factor of 300% faster. Today the thieves are smarter and more adept at getting into our computers which have as time goes on more of our lives than ever before. Spend the extra money and protect yourself. I have tested the Safepay which is a safe way to access your most sensitive financial information and found it both intuitive, easy, just as fast as any other browser and was able to bookmark each of the sites for ease of use next time I want to access the sites again. I really like this feature. I did not test the VPN feature yet but will test at a later date. I have only tested in a Windows environment and will test on Apple, Android devices at a later date and will update this review. Other features include: Real-Time Data Protection, Network Threat Protection, Anti-phishing, Anti-fraud, secure browsing, Multi-Layer Ransomware protection. and much much more. I would highly recommend this software to any and all who need this type of service.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Could be better

    Posted
    Lovetech0507
    • Tech Insider NetworkTech Insider Network

    I installed this on one device, and decided not to install on anymore after using it. I installed this on a google laptop, real easy to set up, download and install. Once installed I started the configurations, I set up a parental account, I liked that I could put different child accounts and set them up to what privacy settings I wanted for each child. Than I tried to set up all the main privacy settings. I tried to activate the anti-theft and no matter what it doesn't activate. That's my main problem with it. The virus scan works, I knew I didn't have any due to it is a brand new laptop so the scan said no viruses. Everything else seems fine with it. Because the anti-theft feature didn't work on my laptop I decided not to install on any other devices, that is great feature to have without it working I don't feel I have everything out of this Security service.

    No, I would not recommend this to a friend

    • Brand response

      Bitdefender Expert

      Hi! Thank you for taking the time to share your thoughts with us. We would appreciate if you would send us an email at bitsy@bitdefender.com so that we can investigate this situation. BitDefender

  • Rating: 5 out of 5 stars

    Simply Put, “The BEST Security Suite Available”

    Posted
    Panther68
    • Tech Insider NetworkTech Insider Network
    • Top 250 ContributorTop 250 Contributor

    I'll be honest.I've only been using BitDefender Total Security for a few days, so I'ven't yet had time to check out every function/feature. That being said, this review focuses on what I've "explored", and compares it against the other top-rated security suite - Norton Security. First, BitDefender is sold in 5-device, and 10-device packages, whereas Norton is sold in 1-device, 5-device & 10-device packages, so Symantec's offering is slightly more flexible. Second, while BitDefender's non-=discounted 5-device package is priced equal to Norton's, their 10-device package is slightly less than Norton (by $10). However, based on the discounted pricing (as of 10/7/18), while BitDefender has the advantage (by $5) on the 5-device pancaking, Norton has a huge advantage (by $45) on their 10-device packaging. Moving onto what really matters - the security software, itself - the Windows version (as I'm somewhat anti-Mac) includes antivirus, firewall, spam filter, malicious website blocking, online banking protection, parental controls, password manager, file encryption, secure file deletion, PC cleanup and optimization, and even BitDefender's own VPN. Norton offers all of the above, with the exception of online banking protection & VPN (Norton VPN (called Norton WiFi Privacy) is available, albeit at additional cost). A new addition to BitDefender.and something Norton (currently) can't compete with, is the Ransomware Remediation function. Hopefully, you'll never need this function to actually 'activate', but, if you do, while computers protected with Norton will be vulnerable, if you're using BitDefender, you should be protected. This, alone, could be considered a huge advantage to some. Installation is simple, and, while taking longer than Norton's installation process, it doesn't require the reboot that Norton requires (however, I ALWAYS recommend rebooting after installing ANY software that makes significant changes to the OS). One function I really like is BitDefender's scanning tool. While Norton is the best when it comes to antivirus protection, if you perform a full scan, it always takes the same amount of time proportional to the amount of data installed. BitDefender, on the other hand, utilizes a smart scan, in that it keeps track (to whatever degree) of changes to your system, and, over time, the amount of time it takes to complete a full system scan becomes less and less, as the full scan isn't truly a "full" scan. While I'ven't had enough time to add/remove significant amounts of data, I did read a few professional reviews, and one reviewer, in testing, performed multiple full scans, which consisted of 335GB of data. While the first scan took 135 minutes, the second took only 43 minutes, and, by the third scan, it was down to 30 minutes. Personally, considering I've a few TB of data, I can't wait for the scan time to decrease, as 4-6 hour scans were common when I was using Norton. In the opposite direction, BitDefender's spam filter, which integrates into MS Outlook, is considerably less capable than Norton's. compared against Outlook's built-in filters, there's almost no difference. Additionally, the BitDefender spam filter is overly slow in identifying spam, and doesn't appear to "learn" as well as Norton does. Since I don't have a webcam, I was unable to test the Webcam Protection, and, as there are no children around, I had no need to test out the Parental Controls. As for the rest of the suites features/functions, they, essentially, work as well as Norton's, with no noticeable differences. FINAL VERDICT In short, BitDefender Total Security 2019 is an excellent security suite. There are numerous improvements (based on what I've read) mover the 2018 version, and there are some functions/features that make it better than Symantec's Norton Security. At the same time, Norton offers some functions/features which are superior to BitDefender's. where Norton has a robust settings menu, excellent for more advanced users, BitDefender has a fairly simplistic settings menu, making it an excellent choice for less-advanced users, as well as those who don't want to'deal' with such mundane things. As much as I've been pleased with Norton over the years, the switch to BitDefender might turn out to be a smart choice. BitDefender offers more security features, more utilities, better malware protection, and better performance (ie. your computer isn't'slowed down' as much). While Norton's antivirus (the key component in all security suites) has been #1 for many years, it's been losing ground to others, including BitDefender. Earlier, I mentioned that Norton's antivirus was #1. and, technically, it still is. However, its lead is so minimal now (virtually nonexistent) that it really doesn't matter. I say that, not because it "doesn't matter". obviously, antivirus DOES matter, and will always be the key component in any security suite.but because the whole purpose of a "security suite" is the COLLECTION of security-related components. If we were just talking about antivirus software, and nothing else, then I'd probably recommend Norton Antivirus, and nothing else. However, this isn't about "antivirus" software - it's about "security suite" software, and that completely changes the ballgame. In regards to complete security suites, BitDefender is the new 'leader' (not just my opinion, but also that of numerous professional reviewers). My only "gripe". and it IS a big one.with it's its poor antispam. If antispam is seriously important to you (meaning more important than everything else), then you might want to consider looking elsewhere. If everything else is more i8mportant to you than antispam, then BitDefender should be your new CSBFF (Computer Software BFF). Disclaimer: This product was provided free, or at reduced cost, for the purpose of reviewing the product. Nevertheless, the above review, be it positive, negative, or anywhere in-between, is a 100% honest review, and the price paid played absolutely no part in my review.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Suite

    Posted
    ZBMILLER
    • Tech Insider NetworkTech Insider Network

    Bitdefender Total Security is a great little product that includes a lot of services, for many of your home devices, at an affordable cost. I have been using the product for a few weeks now and haven't experienced anything negative at this point. I do like that the product offers many tune up systems built in for those that may not be familiar with maintaining their home PC. I also really like that there is an option to run a boot time scan for the virus scan, this is a great feature for viruses that try and hide themselves within windows, they cannot trick the antivirus if windows isn't fully booted at the time. I did replace my previous anti-virus with this one, I wasn't paying for a full suite, so I would get notification or suggestions of actions for my machine but the product could not complete them without buying the feature. This is a fairly inclusive package, that includes pretty much everything you may need. I don't like that the VPN feature is front and center in the application, but you receive very little traffic included in this package. I don't mind that it has a fee, but don't make it look to be inclusive when it isn't. Overall with the time I have been using this, I haven't experienced anything that would make me not suggest this product to someone. I would likely recommend this to some of my family to possibly save me from having to assist them with computer issues when I see them! :- @@@@@@@

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Feel safe, but not for the tech savvy.

    Posted
    DavidJr
    • Tech Insider NetworkTech Insider Network
    • Top 50 ContributorTop 50 Contributor

    If you need an application to try and protect you from nearly every type of malicious computer product out there, with zero technical know how, then Bitdefender Total Security 2019 is for you. However, if you work with uncommon programs or like to maintain technical control of your system, I'd avoid this one. Bitdefender Total Security takes the word "total" pretty literal. Ranging from standard anti-virus and anti-malware to file and password control. There is no doubt that my computer felt safer with it installed. However, it also felt like I lost all say so in the matter. Even when a specific program was triggered and put into the quarantine, if you restore it the file is automatically added to the exception list. Then the malware triggers, with no exception or the advanced threat triggers, again with no exception other than to turn those features completely off. Defeating the purpose behind them. The same goes for having it installed on an android phone. One application has triggered the Malware Scanner, again because it is an uncommon application, but there is no way to exclude it. So, it sits there with an issue warning at all times. The phone application does allow for multiple protection features, such as malware scanner, web protection, app lock and anti-theft. Some of the features require them to be enabled and it will remind you about them pretty regularly if you don't have them enabled. Just like nearly every time I access the web, I get the VPN notification. The app lock feature adds a second layer of protection, for example, if someone gets your phone while it is unlocked, they can now read your messages or wreak havoc on other accounts that trust your phone. Though the app lock feature keeps them from doing anything in the application, it is slightly delayed, so anything that was already displayed can be seen for a split second. If you have the lock mode set for "Lock every time" it is the most secure, but highly obnoxious when you are just using your phone and switching between apps as you have to scan your finger or PIN every time it is brought to the front, again. Using it as fingerprint was the easiest, but found that it caused issues with other programs that use fingerprint to unlock as that split second delay caused interruption for the other application. If you haven't been to a site called haveibeenpwned, then you probably haven't seen your emails that have possibly been compromised in online leaks. Bitdefender uses similar information that is on that site to help you track account privacy. However, they only provide the site name and a date, give no further details, are missing several and show some as repeats. Bottom line is that Bitdefender Total Security is great for keeping my parents and kids devices safe, as I don't want them changing anything while avoiding any malicious content. If you desire more technical control or work with non-standard applications, this one is a bit difficult to work with.

    I would recommend this to a friend