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Customer Ratings & Reviews

Bitdefender Total Security 2019 (5-Device) (1-Year Subscription) - Android|Mac|Windows|iOS-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 129 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-8 of 8 Reviews mentioning:
internet
  • Rating: 5 out of 5 stars

    Great Protection Great features

    Posted
    ConcordCool30
    • Tech Insider NetworkTech Insider Network

    I am coming from Norton and I must say I am impressed. I love the malware protection as well as the fraud prevention. And the VPN was a plus. You can't be to careful out in the world wide web. The performance settings help optimize my PC. Worth checking out.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Did not work well for me.

    Posted
    TheTruthRealDeal
    • Tech Insider NetworkTech Insider Network

    The BITDEFENDER TOTAL SECURITY 2019 5 DEVICE/1 YR (PC or MAC) could not install properly on my Windows 7 computer. At first, when downloading began from the Bitdefender website, I was instructed to uninstall all security programs already on my computer. Once I completed that task, Bitdefender installation continued for a short moment and then stopped again and gave the message, "You must upgrade your internet explorer to the latest version, Bitdefender can only work with the latest version of internet explorer." My system was running the latest version to my knowledge. When I uninstalled Bitdefender and tried to reinstall my original security software, I received error messages that files are missing necessary to have my previous security software to work properly. Now my computer is vulnerable for virus attacks. The experience with Bitdefender has been a disappointment.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Will not purchase Bitdefender ever again

    Posted
    Sam732
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I currently have a Bitdefender Internet Security which just recently expired. I purchased the Bitdefender Total Security but you can not use the same email address to register and activate the Bitdefender Total Security since I used my email address for a different version of Bitdefender. 1. I called BestBuy Geek Squad who told me I need to contact Bitdefender. 2. I called Bitdefender who to me to contact BeatBuy. 3. I called Bitdefender once again and opened up a support ticket. I provided Bitdefender with the information they requested only to be ignored and they never took care of this issue. It makes no senses that I will have to use a different email address to register a different version of a Bitdefender product. WILL NEVER PURCHASE BITDEFENDER PRODUCT AGAIN.

    No, I would not recommend this to a friend

    • Brand response

      Bitdefender Expert

      We apologize for the negative experience you’ve had. We will gladly assist you further with this request. Please send us an email at bitsy@bitdefender.com with all these details and your email address. Looking forward to hearing from you. Have a nice day! BitDefender

  • Rating: 5 out of 5 stars

    Quiet Security Guard

    Posted
    1ShadowFox1
    • Tech Insider NetworkTech Insider Network

    In an age of 24 hour news and constant reporting about security breaches and the like, the best thing that you can hope for is NO NEWS. No News is Good News, right? That is exactly what this product provides without sacrificing protection. Having a home office and spending plenty of time on the internet, this program gives me the peace of mind of protection, but without the intrusive feeling of an overzealous security guard or the hindrance of big brother always tapping you on the shoulder reminding you not to talk to strangers. This program sits in the background keeping you safe without need for recognition. This is how all security programs should be, instead of popping up every time you turn on your computer reminding you that it is watching. Pair this with a cake-walk of an install and not noticing any speed reduction that seems to plague newer routers with built in security, this program definitely goes down and a winner in my book. That being said. I do not conduct any especially risky behaviors on my computer and have a decent working knowledge of spotting those dark internet alleys that appear malicious in nature. Which like any other activity in life will assist you in staying out of trouble. But as of today with the assistance of BITDEFENDER, there are no signs of intrusions or issues on my PC.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Robust but a touch confusing...

    Posted
    spezaled
    • Tech Insider NetworkTech Insider Network

    I recently updated Bitdefender 2017 to the new 2019 version and it's installed on an iMac Pro, a pc laptop, an iPad Pro and now on my iPhone Xs. It was relatively easy to install the update on all my devices but it's very finicky with any Beta software such as iOS 12.1. Just keep in mind that it may take a few attempts to get it on your device running Beta software. You still have to go online to the Bitdefender Central web portal which I find a bit clunky but I understand why they did it this way...easy access from any device and in any location. I haven't really noticed much of a difference in performance other than the web browser protection. It use to use the StopLight plug-in but now I don't see any actual plug-in being used in the 2019 version. However, my app panel shows that my browsers are still protected. The protection seems to work much more seamlessly. Before, my browser pages seemed to lag when I had StopLight loaded and I eventually just turned it off...was too much trouble. But the 2019 updated version works much faster and I barely notice any webpage loading time lag. Also, they have updated the app's user interface a bit. It looks nice but I thought the interface was great before. Scanning is still super easy and very fast. Everything seems like it's working transparently behind the scenes, just as it should. The developer notated that many of the functions have been improved/optimized so I assume that equated to faster performance and deeper security. I haven't really noticed any speed bump other than the web browser protection. Overall, it's still as solid as the previous version with some minor noticeable improvements. If you currently have Bitdefender 2017, I'm not sure it's worth an upgrade but I guess you can never be too safe by making sure your system protection is always up-to-date.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    No Need to Look for Better Protection: This is it!

    Posted
    jailoliv
    • Tech Insider NetworkTech Insider Network
    • Top 250 ContributorTop 250 Contributor

    With the amount of attacks you face just by connecting your device to the internet, a simple anti-virus cannot fully protect you anymore. Just browsing a site that has been compromised is dangerous enough. Besides, scammers can trick you into logging onto a fake site that looks just like the one of your credit card or bank and thus compromising your identify and finances. Today, you need at least Antivirus, Anti-Malware and a Firewall. Bitdefender Total Security 2019 suite gives you all that plus some other important features. Does it deliver what it promises? Online Threat Prevention: I did try browsing some known dangerous sites and Bitdefender immediately blocked them all. You still have the option to view them at your own risk but you have to acknowledge you are willing to take that risk. It works even if you are using the incognito or private mode of your browser. That is especially important to me because I have a 9-year-old and a teen in the house and they are not savvy enough to recognize malicious sites. In one instance, it did not block the download of an infected file BUT the real-time protection caught it. That is the advantage of having the Total Security suite. Ransomware Remediation: I have never been a victim of Ransomware but this is one of the most important features. Ransomware happens when your files are hacked and then encrypted. That makes them impossible to recover without the right tool and encryption key used by the hacker. Bitdefender Total Security 2019 will automatically restore them as long as you had it running when the attack happened. I did not test that feature though. After testing over 800 malware files - yes there are some sites that you can download them from for research purposes; Bitdefender identified 97%, which is an excellent ratio. I just wished it protected 100% but there is no security system that can claim that feat. There is new Malware almost every minute. My opinion is that Bitdefender will keep your system as secure as possible since it automatically checks malware databases on the cloud. VPN: this is the only nice feature that is useless to me. It is mainly used to browse the internet anonymously but it allows only 200 MB of data per day, per device. Personally, I use that in minutes. Sure, you can have unlimited access but that will cost you a separate subscription. Another great feature is the password manager, which I highly recommend its use so you can have complex and different passwords for every site you need to log on to, while not having to remember every single one of them. That ensures that if your credentials are compromised on Facebook for instance, the thief will not be able to access your bank account with the same credentials because the passwords are different. Other useful features are file encryption, webcam protection (a must), parental control, anti-theft (for Windows only) and SafePay. The latter should always be used when accessing your bank for instance. No amount of security is too much when it comes to my finances. My main complaint is support for iOS. It is somewhat limited. A bummer for my family because we all use iPhones and iPads. This seems to be common with other Security suits so I am not counting that against Bitdefender. Also, it is free and does not use any of your licenses, Since it has a firewall, I had issues with one software: Mouse Without Borders. It would install correctly but it would not work with the second computer. It took me a while to figure it out but once I did, I added it to the whitelist. However, some users may not know what to do in such a case. In summary, I feel a lot more confident using our devices with Bitdefender. I have not noticed any negative influence in performance. It gives me and my family ease of mind when navigating the wild and dangerous web. No need to look for better protection to your system: this is it!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Many Product Features

    Posted
    Cas25
    • Tech Insider NetworkTech Insider Network

    This item does have plenty of product features to check out. There is the normal things you expect like real-time data protection, anti-phishing, anti-fraud protection, secure browsing, a VPN, safe online banking, parental controls, firewall, and password manager. Overall, I found it to be a good product. I especially like products that offer a password manager. The Bitdefender Autopilot is very nice also. The autopilot basically sets everything up to make your computer the safest it can possibly be. It tells you when updates need to be done or things need to be changed on your computer to make you safer. I don't use parental controls so I did not try this part of it out much. There is also a vulnerability assessment that I really like. It essentially tells me when I need to do updates. It does have a VPN. However, the product comes with a maximum of 200 MB a day. This just isn't enough for me and it is mainly meant for when you are at a coffee shop or somewhere with unprotected internet access. I have a VPN already on my computer but still it would have been nice for a VPN to be built into the product that allowed more than 200 MB a day. When it comes to making sure that the user does not go to any sites that may cause a problem with their computer this product really works overtime. There are some sites that I visit on a regular basis that other products don't have a problem with. But this product always flags the sites. You can choose to show any site you want as safe. Or you can choose to go back to the previous safe page you were on. Overall, it is a good product. Additionally, it does not slow down my computer by much when running a scan.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    powerful, easy-to-use, confidence building

    Posted
    TECHBEENGOOD
    • Tech Insider NetworkTech Insider Network
    • Top 50 ContributorTop 50 Contributor

    Bitdefender Total Security 2019 . . . I carefully selected my bank and my financial service company. I'm careful shopping with my credit cards. You can be sure I'm protecting my computer. with a company I trust. I've become a fan of Bitdefender. Too many security solutions are aggravating, peddling totally unrelated products or even games, and feeling like the same malware you're trying to avoid. Some even hold you hostage with relentless reminders, or are difficult to uninstall. Ugh. They might even do the job, but who needs that? I installed Bitdefender Total Security last year. I'm updating to the 2019 version. This is a virus/malware product that just works, unobtrusively, behind the scenes. It's comprehensive. it defends against ransomeware, provides secure browsing, and offers a lengthy list of protection services and privacy defenses. I can't find anything the folks at Bitdefender have left out or haven't addressed effectively. It includes a VPN feature which can be upgraded for faster performance. if you look for it, there are useful, related security products for sale, but they aren't in your face or in the way. OPERATION: After I start up my computer, some minutes later I get the "beep" notifying me that Bitdefender has installed the newest virus updates. That's it for interruptions. I can see the BitDefender Shield in the menu bars of both Firefox and Safari, reminding me that it is defending against viruses and malware as I wander the WEB. If I wander into a risky site Bitdefender interrupts my activities with a warning. It's very rare. Perhaps the site looked suspicious, or the security certificate wasn't configured properly, or the site was listed as potentially unsafe. I've been warned and need to over-ride the protection if I dare. Equally rarely, I've had files identified as infected and subsequently disinfected or quarantined if the Bitdefender disinfection fails. If you're skeptical, there are the HISTORY or QUARANTINE panes in your preferences where security interventions are listed. On guard, but not intrusive. The Bitdefender Total Security package also covers up to five mobile devices. I've got it installed on my iPhones, but it doesn't attract attention. If I open my Bitdefender CENTRAL account, there is a summary of activity for the past month. Bitdefender offers various services including "location", "wipe", and "lock." Securing and monitoring your kid's mobile devices can include seeing places they've visited, time online, or blocking Internet access for specific periods of time even when you'ren't at home You can create a blacklist of sites within a child's profile. If you'd like guidance, setting the child's date of birth automatically loads specifications considered appropriate for his/her age category One of the nicer aspects of Bitdefender is the contextual menu help and guidance. There is a clear, simple explanation of selection choices right there in the operations screen. For more complete explanations there is the wonderful, easily understood and thorough explanations in Bitdefender's PDF USER GUIDE. It's one of the best I've seen. If I could make any recommendation, I'd like to see Bitdefender provide links from the simpler help descriptions in the operations screens to the more complete explanations in the USER GUIDE. So, for example, suggesting that I should "install and use Bitdefender VPN" isn't helpful if I don't understand the entire concept, the advantages and disadvantages, and when it might or might not work for my purposes. Link me to the USER GUIDE or even a "white paper." Ditto for helping the end user understand the preference panes. Bitdefender is an easy Security program to recommend. As I noted in my review last year, I'm not very tolerant if products are in any way aggravating. Bitdefender Total Security is a powerful, easy-to-use virus protection solution, and it adds significantly to my confidence as I wander around the Internet. I trust them.

    I would recommend this to a friend