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Bitdefender Total Security 2019 (5-Device) (1-Year Subscription) - Android|Mac|Windows|iOS-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 129 reviews

90%
would recommend to a friend

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Cons

Customer ratings & reviews

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  • Rating: 2 out of 5 stars

    Bitdefender Total Security 2019

    Posted
    BBReviewer
    • Tech Insider NetworkTech Insider Network

    I downloaded the program - I attempted to install. It told me to uninstall Norton, and I did a complete uninstall and proceeded with the installation of Bitdefender. I thought it was installed - so it said. It asked me to create an account, which I did. It said to complete the install, I had to reboot. I did. I tried to sign on to my account, which I had just previously created, and it said my account didn't exist. I tried to add an account again - it said I already had an account. Could I run the program? No. Ok - something wasn't right. I tried to install the program again. It went through everything all over again... but left me right where I was before only my computer was VERY SLOW. So I rebooted again... then it got hung up. At this point, I was done with Bitdefender - so I uninstalled it. I rebooted and then reinstalled Norton, and now all is right with my computer and I feel it is secure - as it was before I tried using Bitdefender. Too much hassle just to get it installed. Not worth my time and effort.

    No, I would not recommend this to a friend

    • Brand response

      Bitdefender Expert

      Hello. I am very sorry for the troublesome process you had to go through. I will do my best to make sure we get you up and running with Bitdefender in no time if you reach out to us at bitsy@bitdefender.com BitDefender

  • Rating: 2 out of 5 stars

    Could be better

    Posted
    Lovetech0507
    • Tech Insider NetworkTech Insider Network

    I installed this on one device, and decided not to install on anymore after using it. I installed this on a google laptop, real easy to set up, download and install. Once installed I started the configurations, I set up a parental account, I liked that I could put different child accounts and set them up to what privacy settings I wanted for each child. Than I tried to set up all the main privacy settings. I tried to activate the anti-theft and no matter what it doesn’t activate. That’s my main problem with it. The virus scan works, I knew I didn’t have any due to it is a brand new laptop so the scan said no viruses. Everything else seems fine with it. Because the anti-theft feature didn’t work on my laptop I decided not to install on any other devices, that is great feature to have without it working I don’t feel I have everything out of this Security service.

    No, I would not recommend this to a friend

    • Brand response

      Bitdefender Expert

      Hi! Thank you for taking the time to share your thoughts with us. We would appreciate if you would send us an email at bitsy@bitdefender.com so that we can investigate this situation. BitDefender

  • Rating: 2 out of 5 stars

    No yearly subscription

    Posted
    Justme2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I installed this product on 10/6/18 and after it was installed, the exp date said July 2019??? No yearly subscription? Not worth the hassle of uninstalling.

    No, I would not recommend this to a friend

    • Brand response

      Bitdefender Expert

      Hello. Bitdefender does offer a yearly subscription and I'm sure we can resolve this on our end directly if you could just reach out to us at bitsy@bitdefender.com. Thank you! BitDefender