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Customer Ratings & Reviews

Bitdefender Total Security 2019 (5-Device) (1-Year Subscription) - Android|Mac|Windows|iOS-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 129 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 29 Reviews
  • Rating: 4 out of 5 stars

    Feel safe, but not for the tech savvy.

    Posted
    DavidJr
    • Tech Insider NetworkTech Insider Network
    • Top 50 ContributorTop 50 Contributor

    If you need an application to try and protect you from nearly every type of malicious computer product out there, with zero technical know how, then Bitdefender Total Security 2019 is for you. However, if you work with uncommon programs or like to maintain technical control of your system, I’d avoid this one. Bitdefender Total Security takes the word “total” pretty literal. Ranging from standard anti-virus and anti-malware to file and password control. There is no doubt that my computer felt safer with it installed. However, it also felt like I lost all say so in the matter. Even when a specific program was triggered and put into the quarantine, if you restore it the file is automatically added to the exception list. Then the malware triggers, with no exception or the advanced threat triggers, again with no exception other than to turn those features completely off. Defeating the purpose behind them. The same goes for having it installed on an android phone. One application has triggered the Malware Scanner, again because it is an uncommon application, but there is no way to exclude it. So, it sits there with an issue warning at all times. The phone application does allow for multiple protection features, such as malware scanner, web protection, app lock and anti-theft. Some of the features require them to be enabled and it will remind you about them pretty regularly if you don’t have them enabled. Just like nearly every time I access the web, I get the VPN notification. The app lock feature adds a second layer of protection, for example, if someone gets your phone while it is unlocked, they can now read your messages or wreak havoc on other accounts that trust your phone. Though the app lock feature keeps them from doing anything in the application, it is slightly delayed, so anything that was already displayed can be seen for a split second. If you have the lock mode set for “Lock every time” it is the most secure, but highly obnoxious when you are just using your phone and switching between apps as you have to scan your finger or PIN every time it is brought to the front, again. Using it as fingerprint was the easiest, but found that it caused issues with other programs that use fingerprint to unlock as that split second delay caused interruption for the other application. If you haven’t been to a site called haveibeenpwned, then you probably haven’t seen your emails that have possibly been compromised in online leaks. Bitdefender uses similar information that is on that site to help you track account privacy. However, they only provide the site name and a date, give no further details, are missing several and show some as repeats. Bottom line is that Bitdefender Total Security is great for keeping my parents and kids devices safe, as I don’t want them changing anything while avoiding any malicious content. If you desire more technical control or work with non-standard applications, this one is a bit difficult to work with.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Limits on Mac, Great for PC

    Posted
    Trobadour
    • Tech Insider NetworkTech Insider Network
    • Top 250 ContributorTop 250 Contributor

    ---SETUP--- The setup for Bitfender Total Security 2019 was easy. You go to a website and create an account with them (I already had one), enter your activation code, and the download begins after that. ---FEATURES--- The key features of this anti-virus program are that it has a small file size, won’t slow down your computer, and can prevent attacks from happening. There’s also a child protection safe-guard that can help you, as a parent, monitor what websites your child accesses or tries to access. This particular version also covers 5 devices, including PCs, Macs, or mobiles. ---PERFORMANCE--- The performance of this anti-virus program was relatively quick. I scanned 4 TBs worth of information in about 1 hour. No threats were found. I currently have this software installed on my gaming computer (PC), my work computer (PC laptop), and my Mac Book Pro, which I use for video editing. Since the installation, I haven’t noticed any slowdown of any of my devices and they work just as efficient as before the installation. No threats have been found for over a year, since I previously also had the 2018 version. ---EXPECTATIONS--- The product meets my expectations. The installation is quick and simple. I really do like the autopilot mode, which allows you to install the software and then it takes over for you so that you won’t worry about anything. It will occasionally ask for your input on certain actions, but they don’t interfere with your system. One thing that I noticed was that the Mac version seems more limited than the PC versions. Additionally, I had the 2018 version installed and it wouldn’t expire until 180 more days. After entering the code for the 2019 update, instead of adding days to my 180, it reset my time to 365, effectively causing me to lose a little under a half a year’s worth of a subscription. That’s something to be aware of if you are planning to buy before your previous subscription is up. ---VALUE--- The price for the software in terms of value is very good, seeing as how you can protect up to 5 devices. ---APPROVAL--- I highly recommend this product for people who want to feel their computer is safe without dealing with too much hassle.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Robust but a touch confusing...

    Posted
    spezaled
    • Tech Insider NetworkTech Insider Network

    I recently updated Bitdefender 2017 to the new 2019 version and it's installed on an iMac Pro, a pc laptop, an iPad Pro and now on my iPhone Xs. It was relatively easy to install the update on all my devices but it is very finicky with any Beta software such as iOS 12.1. Just keep in mind that it may take a few attempts to get it on your device running Beta software. You still have to go online to the Bitdefender Central web portal which I find a bit clunky but I understand why they did it this way...easy access from any device and in any location. I haven't really noticed much of a difference in performance other than the web browser protection. It use to use the StopLight plug-in but now I don't see any actual plug-in being used in the 2019 version. However, my app panel shows that my browsers are still protected. The protection seems to work much more seamlessly. Before, my browser pages seemed to lag when I had StopLight loaded and I eventually just turned it off...was too much trouble. But the 2019 updated version works much faster and I barely notice any webpage loading time lag. Also, they have updated the app's user interface a bit. It looks nice but I thought the interface was great before. Scanning is still super easy and very fast. Everything seems like it's working transparently behind the scenes, just as it should. The developer notated that many of the functions have been improved/optimized so I assume that equated to faster performance and deeper security. I have not really noticed any speed bump other than the web browser protection. Overall, it's still as solid as the previous version with some minor noticeable improvements. If you currently have Bitdefender 2017, I'm not sure it's worth an upgrade but I guess you can never be too safe by making sure your system protection is always up-to-date.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Antivirus with Parental Controls

    Posted
    teasten
    • Tech Insider NetworkTech Insider Network
    • Top 500 ContributorTop 500 Contributor

    There's always a couple of things I want to know 1st about antivirus software. 1. Does it work and 2. What's the impact on my PC. 1. Does it work? Yes. Bitdefender gets 100% success rates with AV Comparatives tests. So it's as good as it gets if not perfect. 2. Does it impact your PC? No. There is minimal impact on your PC. I didn't experience any slow down, stutter, etc. When I played games, I like that Bitdefender has a Gaming Mode, to give you more control. As a full security suite, Bitdefender Total Security 2019 comes with some additional features. The part I liked is the parental controls, which is handy and needed when you're buying a 5 device license as 90% of the time this is because you need antivirus for your kids PC. The parental controls were a breeze to setup and use. Well done bitdefender on having an intuitive UI. The 5 licenses you get with this can also be used on mobile devices. I set this up on iOS. There's mixed value of antivirus on iOS (i.e you don't really need it). The iOS version does come with a VPN for security. I like the VPN as using public WiFi is when you would want to have some additional layer of security. The only down side of the VPN software is it doesn't let you pick a location and randomly assigns you one - trying to sell you on a VPN subscription plan. I wish that there was more flexibilty on the included VPN option. Even if it was letting me pick from a limited set of locations (US, UK and somewhere else in Europe). I deducted 1 star for this (would have been half a star if I could do a half). Overall, Bitdefender Total Security 2018 is great antivirus and system maintenance software and will keep my PCs tuned up and kids safe online. Couldn't ask for more.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Many Product Features

    Posted
    Cas25
    • Tech Insider NetworkTech Insider Network

    This item does have plenty of product features to check out. There is the normal things you expect like real-time data protection, anti-phishing, anti-fraud protection, secure browsing, a VPN, safe online banking, parental controls, firewall, and password manager. Overall, I found it to be a good product. I especially like products that offer a password manager. The Bitdefender Autopilot is very nice also. The autopilot basically sets everything up to make your computer the safest it can possibly be. It tells you when updates need to be done or things need to be changed on your computer to make you safer. I don't use parental controls so I did not try this part of it out much. There is also a vulnerability assessment that I really like. It essentially tells me when I need to do updates. It does have a VPN. However, the product comes with a maximum of 200 MB a day. This just isn't enough for me and it is mainly meant for when you are at a coffee shop or somewhere with unprotected internet access. I have a VPN already on my computer but still it would have been nice for a VPN to be built into the product that allowed more than 200 MB a day. When it comes to making sure that the user does not go to any sites that may cause a problem with their computer this product really works overtime. There are some sites that I visit on a regular basis that other products do not have a problem with. But this product always flags the sites. You can choose to show any site you want as safe. Or you can choose to go back to the previous safe page you were on. Overall, it is a good product. Additionally, it does not slow down my computer by much when running a scan.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    BITDEFENDER PROTECTION IS GREAT

    Posted
    DAHinAZ
    • Tech Insider NetworkTech Insider Network

    The software was easy to install and it did so rather quickly on my Windows 10 HP touch laptop. Making adjustments to the SETTINGS was quick and most “defaults” were what I would pick. BITDEFENDER operates effortlessly in the background and doesn’t interfere with operation of my touch laptop … which I’m using while on the road for an extended period of time. I like the layout of the DASHBOARD as well as the supplemental screens of the software. Easy to read and understand. I do have an issue that I can’t “scroll down” the left-hand menu to see other options BELOW the “SETTINGS” submenu. I have my font set “LARGE” which causes this situation. I’m still “kicking the tires” of this software, but it appears to cover everything and more than anything I’m concerned about, like: antivirus, firewall, spam filter, malicious website blocking, PC cleanup and optimization. While BITDEFENDER has the capability to secure online banking protection, parental controls, password manager, file encryption, and secure file deletion, I am not concerned about these areas and will not use these capabilities. I’m very concerned about spam email, but I haven’t seen where BITDEFENDER is doing anything more than what OUTLOOK currently does…. But maybe I’m just not getting potential spam right now …. So …I like the product … it doesn’t appear to be too invasive nor complicate the operation of my laptop. Since the software I got will support 5 devices, I will install it on my desktop when I’m off the road to see if there are any differences than what I’m experiencing on my laptop.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    More than just antivirus

    Posted
    buckbabes
    • Tech Insider NetworkTech Insider Network

    I've been using Bitdefender total security on my surface go for a few days and overall I kind of like it. First and foremost, the install was simple. I just had to create an account, download the software and install. After installing the software, I performed a virus scan, which it completed in less than a minute. I then started looking for what else the application had to offer. I found two things that were impressive. It came with optimization utilities and a VPN (*a free VPN*). The optimization utilities did handy things like, clear memory, remove unused registry entries and remove unnecessary start up files. Based on what the software tells me, it was able to reduce my startup time by 5.4 seconds. I then went on to test the free VPN. For me the free VPN service was a huge bonus, because I travel a lot, however, it was a bit of a disappointment. The VPN came with a limit of 200MB of traffic per day and did not allow you to choose which country you want to connect to. It did however, give you the option to unlock this functionality by buying a premium license. Finally, as I mentioned earlier. I installed it on a surface go, which is known for not having a very fast processor or a ton of battery life. With that being said, I need my antivirus to be battery efficient and light on processor/ram use. In these areas bit defender did a decent job. the processor use was low, ram use was about 280MB and battery use was about 5%.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Suite

    Posted
    ZBMILLER
    • Tech Insider NetworkTech Insider Network

    Bitdefender Total Security is a great little product that includes a lot of services, for many of your home devices, at an affordable cost. I have been using the product for a few weeks now and haven't experienced anything negative at this point. I do like that the product offers many tune up systems built in for those that may not be familiar with maintaining their home PC. I also really like that there is an option to run a boot time scan for the virus scan, this is a great feature for viruses that try and hide themselves within windows, they cannot trick the antivirus if windows isn't fully booted at the time. I did replace my previous anti-virus with this one, I wasn't paying for a full suite, so I would get notification or suggestions of actions for my machine but the product could not complete them without buying the feature. This is a fairly inclusive package, that includes pretty much everything you may need. I do not like that the VPN feature is front and center in the application, but you receive very little traffic included in this package. I don't mind that it has a fee, but don't make it look to be inclusive when it isn't. Overall with the time I have been using this, I have not experienced anything that would make me not suggest this product to someone. I would likely recommend this to some of my family to possibly save me from having to assist them with computer issues when I see them! :-)

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    An easy and intuitive antivirus software

    Posted
    Luis
    • Tech Insider NetworkTech Insider Network

    Write a review for antivirus is probably one of the most complicated assignments ever. You never know how protected you could be until the software stop to protect you. My impression until now, with the time that I’ve been using it’s that the protection is there. Easy to install directly from the web the software downloads all the components and helps you to uninstall the potential previous software that could be outdated. The controls, management screens and processes are super intuitive and don’t need any additional help. For someone visual like me, it’s super simple to identify what I am doing and what is and not activated. I appreciate also that when I have 5 licences those could be multi platform and cover all my technology with the same tool: laptops and phones. The only aspect that I disliked, same for other antivirus software are all the components that they still propose you to download (at an additional cost) to cover additional threats. Could be so nice if when you buy a complete antivirus (total security) they make you feel completed and not at an additional risk?

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    solid new version with updated interface

    Posted
    Bappy
    • Tech Insider NetworkTech Insider Network

    Bitdefender Total Security 2019 is a new version of the core Bitdefender protection suite. Having used the previous version, the first thing you notice is the substantially redesigned interface. The main page is now a configurable dashboard, where you can add some of the main features to the front page including Quick and Full scans and other functions to the dashboard. The core product features and scanning engine basically remain the same, you do not really see much of a performance hit during real time scans. Full scans depending on the number of files are also relatively quick. There are basic Ransomware rollback abilities which will recognize Ransomware infections and secure important files. . There is also a free VPN, which only comes with a 200mb daily limit, so it is pretty much useless, upgrades to the service are available. There is a vulnerability assessment tool which will inform you when vulnerabilities and associated patches exist for products installed on your system. The usual “total” suite tools are also included here such as System and Startup Optimizer, secure file shredder, protection against network threats along with a anti theft feature.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Plenty of Tools. Maybe Too Many

    Posted
    dharr18
    • Tech Insider NetworkTech Insider Network

    A nice inclusion over BitDefender 2018 is the VPN inclusion. It would be better if the VPN was available on more than just your PC. The parental controls are better, but easily bypassed by a tech savvy child. This almost needs to be a separate app/install. At a minimum it needs its own service. Overall this version is much lighter weight and a little easier to navigate. I say a little only because some of the tools are under more understandable groups. While getting better, it can be overwhelming and hard to find exactly what you are looking for, The safe online banking was nice last year and better this year. It would be nice to disable once on the popup and it stay for the rest of the session. I ran into an issue where it kept popping up even though I was not on a banking site. The ease of setting autopilot on is a great way for anyone to set it up. The one warning here, play with the interface and see where everything is and understand it before turning on autopilot. Overall, this is well done. A marked improvement over 2018. It is getting better each year. It is far from flawless, but it adds enough tools to make it well worth it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works well; Automatic Updates

    Posted
    zaxdad
    • Tech Insider NetworkTech Insider Network

    I installed the Bitdefender Antivirus software onto an Acer gaming laptop and am very happy to this point with the overall performance of the program. Since this machine is used by my family, I wanted to make sure there was little to no interaction necessary from them and this has achieved that with its ability to update, scan and do all of the work behind the scene. I have only seen minimal performance impact during the last month of having it installed. During the initial scan, it detected a couple of malware issues and was able to fix them quickly and with minimal user input. I have it scheduled to run during low or non-use hours in order to get longer scans done while nobody is using it and this has been successful as well. Lastly, I am very happy with the user interface as it is intuitive and very easy to understand and navigate. Overall, very good product!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    EASY INSTALLATION, VERY NICE FEATURES

    Posted
    GameOverSuckas
    • Tech Insider NetworkTech Insider Network

    My Norton Antivirus expired so I decided to try Bitdefender. I had heard good things about the suite. It was a digital install, quick and easy. One important note though, you cannot have any other type of services by other vendors installed or this will not install. I had a few different Norton products installed and had to uninstall even the ones which hadn't expired in order to install Bitdefender. I just installed this product today so don't much experience with it as of yet but I will update this review in a few weeks after having had some time to see how everything is working Pros - Easy install Cons - The VPN service is limited to only 200mb and the unlimited costs $39 (Luckily I have NordVPN and wasn't made to uninstall it to use this) - Makes you install other useful products that aren't covered by this product

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    New and Improved?

    Posted
    imdidoc
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I decided to try Bitdefender as it had several good reviews. My old program was eset and that worked as far as I could tell just fine. The first thing I noticed was the interface had changed from the videos I saw on YouTube, and that created some confusion to change some of the settings. The next was it thought two of my programs were malware (they aren't) and removed them. Reinstalling them was a pain as I had to contact the company to send new install codes. My computer sometimes acts strange, and I always wonder if Bitdefender is up to something. It also scans DVD moves and ties things up unless you tell it not to scan your DVD/CD drive. Next year, I may go back to eset.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for Mac and Windows

    Posted
    MarkusMN
    • Tech Insider NetworkTech Insider Network

    This works great and is very comprehensive for a Mac and Windows computer. It covers web browsing, updates seamlessly and hasn’t caused any performance issues on either platform. This has become my favorite laptop protection. I wasn’t as fond of the application on my iPhone and found that it wasn’t overly helpful compared to other iOS applications. It was trying to get me to turn on VPN protection, but the minute I started streaming a baseball game, it ran out of the very small amount of included data and tried to sell me an upgrade. I am not a fan of upselling from within a product.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Unobtrusive So Far

    Posted
    Nerdninja
    • Tech Insider NetworkTech Insider Network

    The download and install process was very simple. I had concerns about how many resources it would use while running in the background on my gaming laptop, but so far I've had no issues with performance. There are various modules that can be turned on or off, including a firewall, spam protection and even a built-in VPN. After installing it identified one of my manufacturer-installed apps as a possible threat, but whitelisting it was very simple and has given me no issues. The software seems to work and has no impact on performance. What more can you ask for from AV software?

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Bit slow

    Posted
    Hundoman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Was running Malwarebytes and Webroot and wanted to try something different so I bought this. It seems slower, I am running it on Windows 10 and Windows 7. Have not set up vpn yet but I will use a stand alone program for that, otherwise I am not having any issues as of yet.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Quality over Fame

    Posted
    SohoSebastian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I decided to go with this product over the other software security due to its reputation within the gaming community. The other software may have a better brand name, but come up short in terms of performance.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy to use

    Posted
    Billy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I find this software is easy to use and understand. It does not bog down the computer when running updates. The price was great for 5 devices plus I use Windows and Mac. I would like to see more out of the VPN.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good product

    Posted
    Gabe
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is my first time using this product. It keeps my computer protected against intruders. I also like the free VPN as part of the package.

    I would recommend this to a friend