Customer Ratings & Reviews

I'm using this successfully on Windows PCs and an Android phone. I haven't had any major security events, but this seems to be working as well as advertised and evaluated by the various testing labs. There seems to be a minimal impact on system resources, and it's unobtrusive unless notifying you of an event, unlike many of its competitors who constantly try to upsell and cross-sell their other services. It does display on-screen notifications when you try something that one of the optional services works with, but you can disable these easily in the settings, and the software respects your choices. Overall, I'm quite happy with how it works, and how well it stays in the background without interrupting your computing experience. That alone makes it better for me than competing products with similar levels of protection.

Very happy with the service although seems a little bloated which is annoying especially for a security system. Like enforced VPN client download which is only free for 200mb ? Like what the heck is that, and its worse offense is that this program will without question hog THE MOST Memory when running normally. I just opened Task Manager and it is about 307mb of running system memory. It is top quality as an antivirus but dang its a fatty.

DO NOT BUY THIS PRODUCT!!! If only I could give 0 stars. This product is TERRIBLE. It works fine I'm sure, like any other A-V, but the products produces very annoying large pop-ups on the computer screen every minute or so, which are useless, just notifying one that BitDefender is doing it's damned job! See screenshot images attached below. Utterly annoying, distracting, useless information. Customer service is TERRIBLE, incompetent and rude. Please research yourself and see reviews online (such as "BitDefender problems" or "turn off BitDefender notifications". Returned after 3 days of complete frustration and bought WEBROOT INTERNET SECURITY PLUS + ANTIVIRUS instead. The Webroot is perfect.

great price and have never got a virus and it runs smooth with out slowing down my computer

I've been using Bitdefender Internet Security for years. With Total Security, I can use it on all my devices, not just laptops. The only issue is that renewing or upgrading to a product purchased at Best Buy is more difficult to complete in the Bitdefender interface. To upgrade and get everything working properly on all my devices, I needed to contact Bitdefender customer support. It was well worth it for the money I saved!

Bitdefender has been a solid choice for keeping my devices secure. It handles everything from viruses to ransomware without slowing things down, which is exactly what I need. Protection: It covers all the bases—viruses, ransomware, spyware—and keeps my data safe while I go about my day. The advanced threat protection adds an extra layer that gives me peace of mind, especially with online transactions. Performance: I’ve noticed no real slowdown, which is a big deal. Scans are quick and don’t interfere with what I’m doing, so I can keep working without issues. Ease of Use: The layout is straightforward. It’s easy to set up, run scans, and manage settings, even if you’re not deep into tech. Everything’s right where you’d expect it. Bonus Features: It also has extras like a VPN and SafePay for secure online payments, which are nice to have. The VPN isn’t as full-featured as a dedicated one, but for basic privacy, it gets the job done. Only downside? Some of the advanced features take a minute to figure out, and the VPN’s bandwidth limit could be higher. Overall, Bitdefender gives me reliable protection without any hassle or slowdown. It’s got everything I need and then some, making it a great value for anyone who wants straightforward security.

Superb AV software that is fairly easy to install when following instructions from your Best Buy digital library. Protection is adequate to surf the World Wide Web and warns of malicious sites. I’ve seen it blocking many sites due to malicious content. If you have Malware Bytes on the computer you will need to uninstall it and then installation of BitDefender will proceed. After the complete setup is done, you can re-install Malware Bytes and then white page both AV software in their respective sections.

Bitdefender has protected my devices for many years. Easy to install. Has stopped many attacks that have tried to phish or crash my computers.

So far good to use. I have been using it last 6 years

I like this product. Bit defender protection against everything. Even also let you know When someone is about to hack Bitdefender will block the hacker and tell you. And it don't weigh your computer down are your cell phone.

I buy this security system every year because it works like it suppose to. It’s easy to setup and use immediately. If you need something to protect your devices from unknown threats this is the software you need.

I previously had Norton and with Bitdefender I found a better security system for my computer. The total security system works very well with its protection from all intrusions, keeping the system clean with the optimizer, and the vpn keeping the internet connection secure. It does not interfere with my computer and offers useful suggestions such as extra protection when conducting high level transactions. After my experience with Norton and reading the reviews of the others security systems out there I would recommend Bitdefender.

VERY VERYYYY GOOD ANTI VIRUS WOULD REC YOU CAN GO GET U SOME

OMG, so darn slow for Daily & or all Bitdefender Security Updates & I mean SLOW! It's literally driving me crazy seeing & dealing with this every day at these continuing SLOW crawl Speeds which are not improving. Bitdefender Security Products are one of the slowest Security Products to update their Products & Daily Virus Definition Updates. It takes 9 Minutes or longer at times with my Wired 400+ Mbps Broadband Internet Connection to let & get my Bitdefender Total Security 2024 to update & complete its Daily Security & Product Updates from the Bitdefender Security Servers. This kind of dreadful, SLOW Updates from a very popular Security Product is just lame & really needs to be worked on & greatly improved here soon or in the near future of all of their Security Products. No other Internet Security Software out there that I have purchased or used on my Desktop Computer in the past has been Bitdefender most definitely needs to focus & work on improving & making their Daily Security & Product Updates and Update Servers respond & work better & faster than they are now... I feel like their Updates are in Turtle Mode or slower! This terribly SLOW at Daily Updating... Also, Bitdefender Total Security has been taking & using a lot of my Computers System Resources heavily at times too & making my Computer slow to boot & startup which is also a concern and a annoyance. I am not so sure that I will purchase & take on another Bitdefender Product for these noticeable & noted reasons that I am experiencing & dealing with Daily?

It was time to renew my subscription and Bitdefender said they had a great deal for me, but a quick Google search and I saw Best Buy had the same software for about 60% less. I paid online and Best Buy emailed me a code in just a few minutes. I went to the Bitdefender website, logged in and enter the code. My subscription was extended by 1 year and 3 days and was painless except for a tiny dent in my wallet. Very happy with the transaction and will most likely do it again next year if Best Buy has a great sale then.

If you spend time online you need some type of protection from malicious sites. Bitdefender has had highest reviews for prevention and detection for years from security professionals. It is worth the small investment to prevent potential costly mistakes.

Overall, very good product, needed it to replace my Kaspersky, it gets the job done and is just about as silent and behind the scenes as kaspersky was, even have it on my gaming pc, and never run into bad interactions with anti cheat or anything. Only think is that the virus update seems to take the same amount of time everytime which can add up when it’s usually every other day, and tends to sit at 80% for a bit.

Almost perfect it just small notification pop up once in a while is distracting. Overall it protects

I have been using this antivirus software for over 20 years. I trust it and keeps my desk top running smoothly.

Bitdefender is regarded in the IT community as one of the best computer security programs currently available. It has saved me more than once over the years. No one should be online without it ... ever.