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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 273 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the ease of installation, comprehensive protection, and affordability of Total Security. They appreciate the ability to protect multiple devices without compromising performance and the peace of mind it provides. While some users would prefer an unlimited VPN, the overall sentiment is positive, with customers praising the software's user-friendly interface and effective protection against online threats.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 273 reviews
  • Rated 5 out of 5 stars

    Best purchase for security!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when I saw it on sale! Even if it wasn’t on sale I’d still buy it. My best friend recommended this product to me after I told him that my prior security antivirus system wasn’t all that great. So I bought this and installed it, and it’s amazing. The system dashboard where you can scan your computer and among other things is very user friendly and easy to navigate. Definitely recommend this product to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product for a great price. How could I pass up the sale. This product was recommended over the antivirus I’ve been using and so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Virus Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it’s been working extremely well! Better than any virus protection I have ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    BITDEFENDER ON THE JOB!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bit defender security protection did what I needed it to do. Therefore I purchased it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used BitDefender for several years and have had no issues with this software. Recommend this to others.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Bitdefender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best there is. Easy on computer resources. Great protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    good security program for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look like good security program for the price. Actually I am using just antivirus

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Amazing virus protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its virus protection whats not to like. I just added to my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and wonderful price can't beat this anywhere else also one of the best products on the market

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    This Software Does It All

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best software protection on the market. Very user friendly and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    S James

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked as expected and the price was good. Easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st time using; love the simplicity!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased based on reviews that said this was a great AV program. Downloaded and installed with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great program.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security suite and the child tracking is the best I have used. The constant prompts to use their VPN service is the only reason it's not five stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Have been using for several years & works well. I only wish they had multiyear subscriptions for multiple devices. Best Buy always offers it at a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software and I am using more then 10 years.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Security Product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never worry about being hacked. Great security for all my devices including my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Total Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install & like that it is total security. Good price to cover 5 devices for a year. Will stick with this software.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Bit Defender online security

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is easy to install. Works well. And, you don’t have to sign up for automatic renewals that take affect at end of term.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    product great, support mediocre

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Bit Defender for several years. This purchase was to extend my subscription for an additional year. it wasn't easy to do this through the BestBuy website so I had to call for support. The first time I called, I was told as I didn't have a support subscription, they could not provide support. So I called the store and obtained the necessary support. As I am reviewing the product and not the BestBuy support, I am giving the product a 5 rating. BestBuy support gets a 2 star.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Handyman

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides active and background security as advertised. Easy to install and use. Has kept devices malware free for the past year of use.

    I would recommend this to a friend
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