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Customer reviews

Rating 4.6 out of 5 stars with 679 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are satisfied with the price, ease of installation, and protection offered by the Total Security (5-Device) (2-Year Subscription) product. They appreciate its effectiveness in safeguarding their devices and the lack of performance degradation. However, some users have concerns about the limited VPN data, occasional pop-ups, and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 679 reviews
  • Rated 5 out of 5 stars

    good value for 2 years

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as described, easy to set up after my old subscription expired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Price - Genuine Source

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straightforward authentic as gets. And bestbuy indeed has the best price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Bitdefender previously and have found it to be a quality product. I have no hesitation recommending it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality antivirus for personal use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, less noisy interface than other companies. It doesn't bother you with lots of alerts like McAfee or Avast do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A bit misleading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm setting up a new computer and wanted a copy of an anti-virus that I could install before connecting the new computer to the internet. Despite what it says, this is not that. The best I can do is download an installer that will enable the new computer to download the program from BitDefender. Had I known this was the case, I would have bought the physical disc, but in the age of social distancing I thought it would be more appropriate to go the digital route. Worse, is that since it was a digital download, I have no recourse for the misadvertising. On the plus side, the actual program works well enough though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer just get this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quickly renewal just put the new code in and you have to years of subscription!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good compatible for MacBook Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good Product. I am using for my MacBook Air for second year. Very good compatible for my MacBook Air.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great...for the most part.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked too good!! If I wanted to download something and it didn't like it, even if I said it was safe, it wouldn't let me. That needs to be corrected. Outside of that it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than most. used other antivirus like norton. This one is simple and does not slow down your system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BitDefender Total Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent produce. Does exactly what I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BitDefender / Best Price EVER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a real bargain on this purchase. Have used BitDefender several years and believe it is the best available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this antivirus for 2 years, I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product delivered exactly what was ordered. It is especially valuable since it covers up to 5 devices, including Apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of all the anti-viruses I have ever purchased, from Norton to Mcafee to Webroot this has to be the best one so far, highly recommend this product!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Only notifies you when needed.

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Not as annoying as other anti virus programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most Trusted, always buy from them have nothing to complain about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Virus Protection Program on the market today.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Value 3rd Party AV

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and is usually high in AVTest.org tests Simple UI and easy web portal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well not bad on resources

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bitdefender once again get good reviews I have had real good luck with this product. But be aware not one single AV out there stops everything always scan with other vendors once in a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it for one year and bought it again for another. Gives me peace of mind. Doesn’t seem to impact performance.

    I would recommend this to a friend