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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 678 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the price, ease of installation, and protection offered by the Total Security (5-Device) (2-Year Subscription) product. They appreciate its effectiveness in safeguarding their devices and the lack of performance degradation. However, some users have concerns about the limited VPN data, occasional pop-ups, and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 678 reviews
  • Pros mentioned:
    Easy to install
    Cons mentioned:
    Vpn

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install or extend subscription. Have you covered at all times. Could be better on VPN.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Does it's job to protect your computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted internet security that would protect my Microsoft Surface laptop and not slow it down, and this does the trick! Also highly rated online after doing some research! Decently priced for 2 years of protection too!

    I would recommend this to a friend
  • Pros mentioned:
    Effective, Price

    Rated 5 out of 5 stars

    Best Antivirus in the Market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Bitdefender for two years and I never had issues with the software. Best antivirus you can find in the market at an affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Price

    Rated 5 out of 5 stars

    TOTAL SECURITY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BITDEFENDER is great. Pricing was really nice; installation a breeze and it seems to be doing its job quietly in th background.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Price

    Rated 5 out of 5 stars

    Bitdefender is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any complaints about using any Bitdefender product! Dashboard is easy to use and understand. Top choice for securing all my devices, unbeatable protection. Always a great price to renew each year (if turn off auto renew).

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price for a Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Secures all my devices for a low price. Just my opinion, but on Android phones, it seems the battery does take a big hit.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best security and great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product because I had breach attempts on all my social media and devices. My son recommended it because he used to be a sales tech/repair person and felt like this was the best choice and offered the best protection. I have an old parent living with me and thinks the internet is her friend. She has been the victim of unsafe browsing that has jeopardized our internet infrastructure at home. We are safer since install and I like that I can install on mobile devices as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice package!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. Great price for a highly-rated software suite. No computer slowness, automatic scheduled scans and monitoring.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the free trial before purchasing. Didn't have any slow down in performance on my computer, tablet, or phone, so I purchased after the trial expiration. No issues since installing. Good price to cover all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    its about time i got smart.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i feel silly for having spent 45 dollars a year for this with auto renewal from bitdefender when i could have just gotten this for 30.99 for 2 years. it was so easy to just go to bitdefender central and put in the activation code supplied by best buy for 2 more years added to your present subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AV BF

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like BF, used it for years, runs in the back and doesnt bother performance, so far no i-trouble

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Bitdefender is good internet security software

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Internet security package that I've tried and so far it is the one I like the most from the standpoint that it doesn't interrupt you with a ton of advertising and up-selling. The protection has been good and the interface is clean and easy to understand. I'm also concurrently running Norton 360 deluxe on another system and I don't think I'll be renewing it even though I like some of it's more configurable firewall settings because of all the interruptions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low vpn coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bitdefense only comes with 200 mb of coverage per day for vpn. So the 200 mb of coverage only last about 1 hour online They offer unlimited but for more money!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Bitdefender Total Security - A Keeper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent replacement choice for Kaspersky which cannot be used in the U.S.. Easy to install and actually seems to work better than the other product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection for a great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection at a good price through Best buy! My computer now feels safer, 5 devices are included, and 2 years seals the deal.

    I would recommend this to a friend
  • Cons mentioned:
    Automatic updates

    Rated 4 out of 5 stars

    Hoping for the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bitdefender was rated as the best anti-virus software by many different reviews. We have only had it for a couple weeks. It appears to be doing its job. However I am still trying to figure it out on all our devices. We have 2 android phones, an iPad and 2 computers. Downloading and installing was not easy but I think I got it. We are still trying to figure out what if anything we need to do or is it done automatically. Because of the great deal, we bought the 2 year plan but now I wish we had just done one. Time will tell. Can't say yet if I would recommend this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Affordable and works (no computer slow down either

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second year I have bought of this antivirus and I am happy with it. The only negative is how often Bitdefender has a popup to promote their VPN or other products, but to me it feels infrequent enough to not mind it. I am very happy this security doesn’t slow my computer down as much as Norton and other products have on my computers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works as good as Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I haven't had any major issues with this Anti virus.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Internet Security program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this security program last year to see if it was as good or better than Norton, which I had used for years. I was impressed with how it used considerably less resources and has done a terrific job protecting my devices. When it was time to renew I found this license for 2 years and 5 devices for a much lower price than any where else. Download was easy, installing on my devices was also a piece of cake and was extremely quick. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Bitdefender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy download, good price for all of the features that this version of Bitdefender has. I am using this on my desktop computer, laptop computer, and tablet.

    I would recommend this to a friend